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Ratings and Reviews 0 Ratings
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CallShaperAn All-In-One Call Center Solution CallShaper’s cloud-driven software for call centers offers a straightforward approach to call management. Inbound and outbound call center managers benefit from CallShaper's dynamic, user-friendly, and adaptable platform for optimizing their operations. The platform is tailored to help call centers lower expenses and enhance return on investment. CallShaper collaborates with businesses to boost contact rates, monitor agent performance, manage leads and sales workflows, and optimize outreach efforts. Managers can easily route calls to different parties using the intuitive drag-and-drop interactive Voice Response (IVR) editor, which considers agent availability, type, and timing. CallShaper also enables call centers to examine databases to identify leads, whether landline or mobile, as well as manage Do Not Call list entries and track call abandonment rates, aiding customers in adhering to Telephone Consumer Protection Act (TCPA) regulations. Supervisors have the capability to upload leads in bulk, while agents can rely on call scripts to effectively address and resolve customer inquiries. Furthermore, with predictive and preview dialing features, marketing agents can streamline their call processes and gain insights into lead information prior to engaging with clients, thus enhancing overall productivity and efficiency.
What is Homeowner Central?
Homeowner Central was designed specifically for individuals constructing new homes. It provides interactive platforms customized for the unique requirements of both homeowners and builders alike. With user-friendly and engaging web portals, homeowners can obtain a vast array of information from virtually any device. This functionality enables builders to implement exceptional homeowner care programs effectively. The interactive homeowner portal offers detailed, room-by-room access to each unit, including essential items like operating manuals, maintenance schedules, warranties, and information about appliances. Meanwhile, the builder portal provides crucial access to project specifics, including trades, specifications, homeowner contacts, service requests, messaging, and deficiency reporting. Additionally, the service request management software is instrumental in tracking and handling warranty-related service requests from homeowners. Moreover, an app designed for deficiency reviews streamlines the predelivery inspection process and facilitates the signing-off of key releases, ensuring a smoother transition for new homeowners. Overall, Homeowner Central is dedicated to improving the experience for both builders and homeowners through its innovative solutions.
What is BOLT?
Increase profitability across all construction projects with Bolt, an intuitive solution designed to alleviate issues related to labor shortages, scheduling errors, and contractor communication. Are you still relying on outdated whiteboards and managing piles of paperwork? With Bolt, you can oversee and monitor projects from any location. The platform consolidates all project-related information into a single, easily accessible hub, compatible with any device, whether you're on-site or working from the office. Keep crucial job information close at hand, including work order histories, blueprints, images, material pull sheets, and much more. Accurately track contracts and swiftly address any pending purchase orders. Effective communication can be a daunting task when dealing with numerous changes; however, Bolt enhances your effectiveness as a crew leader by facilitating better communication across teams, ensuring everyone stays informed and aligned. Embracing this technology not only streamlines processes but also drives overall project success.
Integrations Supported
ADP Workforce Now
BuildTopia
FAST Builder Management System
NEWSTAR
QuickBooks Enterprise
QuickBooks Online
QuickBooks Online Advanced
Sage 300 Construction and Real Estate (CRE)
VEMT Experience & Loyalty Cloud
Integrations Supported
ADP Workforce Now
BuildTopia
FAST Builder Management System
NEWSTAR
QuickBooks Enterprise
QuickBooks Online
QuickBooks Online Advanced
Sage 300 Construction and Real Estate (CRE)
VEMT Experience & Loyalty Cloud
API Availability
Has API
API Availability
Has API
Pricing Information
Pricing not provided.
Free Trial Offered?
Free Version
Pricing Information
Pricing not provided.
Free Trial Offered?
Free Version
Supported Platforms
SaaS
Android
iPhone
iPad
Windows
Mac
On-Prem
Chromebook
Linux
Supported Platforms
SaaS
Android
iPhone
iPad
Windows
Mac
On-Prem
Chromebook
Linux
Customer Service / Support
Standard Support
24 Hour Support
Web-Based Support
Customer Service / Support
Standard Support
24 Hour Support
Web-Based Support
Training Options
Documentation Hub
Webinars
Online Training
On-Site Training
Training Options
Documentation Hub
Webinars
Online Training
On-Site Training
Company Facts
Organization Name
Constellation HomeBuilder Systems
Date Founded
2004
Company Location
Canada
Company Website
www.constellationhb.com/products/homeowner-central/
Company Facts
Organization Name
ECI Software Solutions
Date Founded
1999
Company Location
United States
Company Website
www.ecisolutions.com/products/bolt-construction-scheduling-software/
Categories and Features
Home Builder
Accounting Management
Bid Management
CRM
Contract Management
Job Costing
Job Scheduling
Permit Management
Quotes / Estimates
Subcontractor Management
Supplier Management
Warranty / Service Management
Categories and Features
Construction Management
Accounting Integration
Budget Tracking/Job Costing
CRM
Change Orders
Commercial
Contract Management
Contractors
Equipment Tracking
Estimating
Incident Reporting
Mobile Access
Offline Access
RFI & Submittals
Residential
Subcontractor Management
Timesheets
Construction Scheduling
Bid Management
Change Orders
Gantt Charts
Job Scheduling
Project Scheduling
Rescheduling
Staff Calendar
Task Management
Home Builder
Accounting Management
Bid Management
CRM
Contract Management
Job Costing
Job Scheduling
Permit Management
Quotes / Estimates
Subcontractor Management
Supplier Management
Warranty / Service Management