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What is Hopstay?

Transform urban life and improve customer support with a specialized conversational AI framework tailored for cities and their marketing teams. Local governments can harness our cutting-edge technology to effectively manage information, boost citizen engagement, automate numerous tasks, and communicate vital city announcements. This system streamlines the management of complaints, inquiries, and responsibilities that typically overwhelm residents. By prioritizing citizen-centric initiatives, municipalities can greatly enhance public experiences while allowing their operations to run at optimum efficiency. Moreover, destination marketing organizations tap into this technology to automate customer support functions, broaden their content distribution, and maintain 24/7 availability, ensuring that both residents and visitors receive prompt assistance and relevant information. Such innovations not only create a more interconnected community but also contribute to the overall vitality of urban living, fostering growth and sustainability in city environments. Ultimately, embracing this advanced technology paves the way for a brighter future in urban management and community interaction.

What is AccessE11?

Many local authorities choose AccessE11 as their go-to software solution to enhance communication with residents and streamline service delivery. This platform efficiently facilitates interactions between citizens and their local governments. With over a decade of experience collaborating with municipalities, AccessE11 provides powerful tools for handling service requests and nurturing citizen relationships, seamlessly turning public inquiries into actionable data. It includes a suite of intuitive web portals and a detailed workflow engine, making communication between municipal teams and the communities they serve much more straightforward. Dedicated to partnering with a diverse range of small to medium-sized municipalities, AccessE11 utilizes its vast expertise and industry best practices to enhance service request management and elevate citizen involvement, ultimately leading to an improved standard of service. By continuously evolving its features and capabilities, AccessE11 ensures that local governments can effectively meet the needs of their communities.

Media

Media

Integrations Supported

Additional information not provided

Integrations Supported

Additional information not provided

API Availability

Has API

API Availability

Has API

Pricing Information

Pricing not provided.
Free Trial Offered?
Free Version

Pricing Information

Free
Free Trial Offered?
Free Version

Supported Platforms

SaaS
Android
iPhone
iPad
Windows
Mac
On-Prem
Chromebook
Linux

Supported Platforms

SaaS
Android
iPhone
iPad
Windows
Mac
On-Prem
Chromebook
Linux

Customer Service / Support

Standard Support
24 Hour Support
Web-Based Support

Customer Service / Support

Standard Support
24 Hour Support
Web-Based Support

Training Options

Documentation Hub
Webinars
Online Training
On-Site Training

Training Options

Documentation Hub
Webinars
Online Training
On-Site Training

Company Facts

Organization Name

Hopstay

Company Location

France

Company Website

www.hopstay.co

Company Facts

Organization Name

AccessE11

Date Founded

2017

Company Location

Canada

Company Website

accesse11.com

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