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What is HosPortal?

HosPortal Roster is recognized as the leading software solution in Australia for managing medical on-call schedules, clinical assignments, and hospital communication networks. A wide range of senior physicians and trainees utilize this platform across both private and public healthcare institutions. Tailored by medical practitioners for their colleagues, it accommodates a variety of specialists, including anesthetists, surgeons, emergency room physicians, radiologists, and those involved in palliative care. In addition to this, HosPortal Connect serves as a flexible patient survey tool designed specifically for the healthcare industry, allowing physicians and hospital administrators to easily create and send surveys that patients can fill out via their mobile devices. With stringent security protocols that align with medical-grade standards, Connect guarantees that doctors receive timely alerts about important clinical feedback. It also features advanced email and SMS capabilities to streamline communication with staff and includes options to track message delivery. By supporting the creation and upkeep of detailed contact lists, it enhances engagement and improves patient response rates. Together, these functionalities position HosPortal as an indispensable resource in contemporary medical settings, ultimately contributing to better patient care and operational efficiency.

What is 1Call?

To improve the overall experience for patients by refining communication strategies and operational workflows, it is crucial to engage call centers in this process. The representatives at hospital call centers act as a key link between patients and healthcare providers in different departments. Our customized software solutions cater to healthcare institutions of all sizes, effectively tackling the communication hurdles faced by the industry. Organizations that implement our hospital call center services report reduced wait times for callers, more streamlined interactions with on-call staff, and enhanced handling of urgent calls thanks to the capabilities of 1Call software. Furthermore, healthcare professionals gain advantages from our secure messaging system, telehealth options, and smooth EMR integrations, which not only boost operational efficiency but also help minimize alarm fatigue in bustling healthcare settings. By utilizing these innovative tools, hospitals can foster a communication strategy that is not only more responsive but also centered around the needs of patients, ultimately leading to improved satisfaction and care outcomes. This commitment to enhancing communication will pave the way for a more effective healthcare delivery system.

Media

Media

Integrations Supported

Additional information not provided

Integrations Supported

Additional information not provided

API Availability

API Availability

Pricing Information

$180 per user per year

Pricing Information

Pricing not provided

Supported Platforms

SaaS

Supported Platforms

SaaS

Customer Service / Support

Web-Based Support

Customer Service / Support

24 Hour Support
Web-Based Support

Training Options

Documentation Hub
Online Training

Training Options

Documentation Hub

Company Facts

Organization Name

HosPortal

Company Location

Australia

Company Website

www.hosportal.com

Company Facts

Organization Name

1Call

Date Founded

1976

Company Location

United States

Company Website

www.1call.com

Categories and Features

Medical Scheduling

Billing & Invoicing
Facility Scheduling
Multi-Location
On Call Scheduling
Physician Management
Recurring Appointments
Self Service Portal
Staff Scheduling

Categories and Features

Appointment Reminder

Not specified

Call Center

Escalation Management
IVR / Voice Recognition
Queue Management
Real-time Chat
Reporting/Analytics

Medical Scheduling

Not specified

Patient Experience

Not specified

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