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What is Hostaway?
Hostaway stands out as an exceptional vacation rental platform that seamlessly connects with various channels while providing robust support. It is user-friendly and empowers property managers with sophisticated solutions that enhance operational flexibility.
The platform features a comprehensive dashboard and a mobile application, enabling users to oversee all facets of their marketing, sales, and accounting processes. Hostaway members enjoy premium partnerships with well-known channels such as VRBO, Booking.com, and Airbnb. Additionally, they have the ability to handle complex configurations, granting them unparalleled control and assurance that only Hostaway can provide. Designed with teamwork in mind, Hostaway simplifies staff training, boosts business efficiency, and fosters employee satisfaction. The system includes a booking engine, a customizable WordPress website, and a variety of marketing and sales tools to optimize direct bookings.
Furthermore, Hostaway boasts an array of industry-leading property management systems (PMS) and channel managers, along with seamless integration with over 40 software vendors, making it a comprehensive solution for modern property management.
What is Booking Direct?
The booking engine plays a crucial role in shaping the customer experience, serving as the starting point for guests' interactions with your brand rather than merely being a part of the reception process. When implemented effectively, it can significantly increase conversion rates, drive additional revenue, and raise average daily rates (ADR). Our unique booking engine solution, BOOKING DIRECT, is recognized as a top-tier option in the market, crafted to be user-friendly, intuitive, and seamlessly integrated. It guarantees a smooth and responsive booking experience across various devices, including smartphones, tablets, and desktops. With its fully customizable framework, it offers support for multiple languages and currencies, ensuring it aligns seamlessly with your brand's website while providing an efficient checkout process along with integrations for social media platforms like Facebook and Google+. The user experience remains coherent from the initial search phase to the final booking stage, maintaining your URL throughout the process—eliminating any redirections or pop-ups that might interrupt the user's journey. In addition, it enhances the overall guest experience by providing numerous add-on options, which can lead to increased opportunities for incremental revenue. Not only does a well-crafted booking engine simplify the reservation process, but it also fosters brand loyalty and customer satisfaction, creating a lasting impression on your guests. This commitment to a seamless experience can ultimately differentiate your brand in a competitive marketplace.
Integrations Supported
AIPEX Virtual Concierge
Airbnb
Aloware
Beam AI
Breezeway
ChargeAutomation
Doinn
Enso Connect
Expedia
Facebook
Integrations Supported
AIPEX Virtual Concierge
Airbnb
Aloware
Beam AI
Breezeway
ChargeAutomation
Doinn
Enso Connect
Expedia
Facebook
API Availability
Has API
API Availability
Has API
Pricing Information
Pricing not provided.
Free Trial Offered?
Free Version
Pricing Information
Pricing not provided.
Free Trial Offered?
Free Version
Supported Platforms
SaaS
Android
iPhone
iPad
Windows
Mac
On-Prem
Chromebook
Linux
Supported Platforms
SaaS
Android
iPhone
iPad
Windows
Mac
On-Prem
Chromebook
Linux
Customer Service / Support
Standard Support
24 Hour Support
Web-Based Support
Customer Service / Support
Standard Support
24 Hour Support
Web-Based Support
Training Options
Documentation Hub
Webinars
Online Training
On-Site Training
Training Options
Documentation Hub
Webinars
Online Training
On-Site Training
Company Facts
Organization Name
Hostaway
Date Founded
2015
Company Location
Canada
Company Website
www.hostaway.com/
Company Facts
Organization Name
Digital Hotelier
Company Location
United Kingdom
Company Website
digitalhotelier.com
Categories and Features
Channel Management
Campaign Management
Channel Analytics
Incentive Management
Inventory Control
Lead Management
Opportunity Management
Order Management
Partner Management
Product Management
Reseller Management
Hospitality Property Management
Built-in Accounting
CRM
Catering
Employee Management
Extended Stay
Front Office Management
GDS / OTA Integration
Group Management
Guest Experience (GEM)
Housekeeping Management
Loyalty Program
Maintenance Management
Marketing Automation
Marketing Management
Multi-Property
Online Booking
Point of Sale (POS)
Reservations Management
Reviews Management
Single Property
Vacation Rental
Hotel Channel Management
Inventory Management
Kill Switch
Promotions Management
Rate Management
Reservations Management
Restriction Management
Rental Property Management
Credit Check
Expense Management
Online Payments
Owner Portal
Tax Management
Tenant Management
Tenant Portal
Tenant Screening
Vacancy Tracking
Website Management
Vacation Rental
Contact Management
Fee / Commission Management
Guest Reviews / Ratings
Housekeeping Management
Lead Management
Owner Statements
Payment Processing
Property Database
Reservations Management
Vendor Management
Work Order Management
Categories and Features
Hotel Channel Management
Inventory Management
Kill Switch
Promotions Management
Rate Management
Reservations Management
Restriction Management