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What is Hotjar?

Achieve a more profound understanding of your website's user experience without becoming inundated with excessive data. Unlike conventional web analytics tools that primarily concentrate on traffic statistics, they often overlook the genuine actions taken by users—this is where Hotjar proves invaluable. By tracking essential metrics such as Customer Satisfaction (CSAT), Net Promoter Score (NPS®), and the Voice of Customer (VOC), you can gain a more accurate picture of user sentiment. Eliminate guesswork by leveraging Session Recordings to see how users engage with your site, which helps you relate to their difficulties. Analyzing user interactions and asking pertinent questions at key moments can significantly boost engagement levels. Hotjar easily integrates with many popular platforms, simplifying the visualization of user behaviors. This visual display of clicks, taps, and scrolling patterns offers critical insights into what motivates users and their preferences. Moreover, observing actual visitor interactions through recordings allows you to pinpoint specific areas that need enhancement, enabling you to better meet your audience's expectations. In the end, Hotjar equips you with the tools necessary to foster a more user-focused experience, ultimately leading to improved satisfaction and loyalty.

What is Go Analyze?

Transform your understanding of your website audience by starting your trial today. With our features like session recording, event tracking, and heatmaps, you can explore user behavior in depth. These vital tools provide you with the insights needed to truly understand your audience. By utilizing detailed site analytics, you can keep a close eye on various traffic metrics, including the most visited pages, user locations, sources of referral, UTM parameters, device categories, operating systems, and web browsers. This knowledge allows you to analyze visitor behaviors and the frequency of their interactions. You can delve into the history of specific users, tracking their previous sessions to reveal their habits and preferences on your site. With session replays, you can view the entire visitor experience through high-definition video captures, allowing you to observe how people navigate your site. Additionally, our heatmaps illustrate where users are clicking, which helps you pinpoint areas for enhancement and opportunities for greater engagement. These heatmaps are accessible for desktop, tablet, and mobile devices, providing a thorough grasp of user interactions across different platforms. Furthermore, the platform allows you to form teams that can collaborate on the management of the websites you oversee, promoting shared insights and teamwork. This collaborative functionality enhances the overall effectiveness of your website strategy.

Media

Media

Integrations Supported

Checkout X
Clym
Complianz
Desktop.com
FuseCommander
Hello Customer
HubSpot Marketing Hub
Out Of The Blue
Qwilr
Raisely
Rambox
Shift
Smarty Software
Sourcetable
Spree Commerce
Teamstack
Truehost
Unstack
Visually
Webflow

Integrations Supported

API Availability

API Availability

Pricing Information

$99 per month
Free Trial Offered?

Pricing Information

$99 per month
Free Trial Offered?

Supported Platforms

SaaS

Supported Platforms

SaaS

Customer Service / Support

Web-Based Support

Customer Service / Support

Standard Support
Web-Based Support

Training Options

Documentation Hub

Training Options

Documentation Hub
Online Training

Company Facts

Organization Name

Hotjar

Date Founded

2014

Company Location

Malta

Company Website

www.hotjar.com

Company Facts

Organization Name

Analyze Enterprises

Company Location

United Kingdom

Company Website

goanalyze.io

Categories and Features

Customer Experience

Analytics
Dashboard
Feedback Management
Sentiment Analysis
Survey Management

Customer Feedback

Alerts / Notifications
Behavior Analytics
Screenshot / Screen Capture
User Testing Tools
Video Feedback
Website Feedback

Customer Journey Mapping Tools

Behavioral Analytics
Surveys & Feedback

Customer Retention

Not specified

Heatmap

Behavioral Mapping
Dashboard
Dynamic Maps
Element Analytics
Website Analytics

Marketing Analytics

Customer Journey Mapping
Dashboard
Website Analytics

Session Replay

Eye Tracking
Form Analytics
Heatmaps
Mouse Tracking
Optimization Tools
Session Recording
Surveys
User Experience Analysis
User Feedback
Visitor Segmentation

Survey

Custom Survey URLs
Data Analysis Tools
Mobile Survey
Question Branching
Question Library
Site Intercept Survey
Skip Logic

Usability Testing

Not specified

User Research

Not specified

UX

For Mobile
For Websites
Heatmaps
Screen Activity Recording
Usability Testing
User Journeys
User Research

Visual Feedback

Not specified

Web Analytics

Form Analytics
User Interaction Tracking

Website Optimization Tools

Performance Metrics
Problem Area Alerts

Categories and Features

Heatmap

Not specified

Session Replay

Not specified

Web Analytics

Goal Tracking
Multiple Site Management
Pageview Tracking
Referral Source Tracking
Site Search Tracking
Time on Site Tracking
User Interaction Tracking

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