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What is Houseguide?

Houseguide is a cutting-edge digital platform tailored for short-term rental hosts, aiming to improve guest experiences while streamlining property management duties. This innovative service allows hosts to create comprehensive, personalized guidebooks that guests can access through a simple link, removing the hassle of app installations. Guests enjoy 24/7 access to essential information, which features easy-to-follow video guides for various appliances, curated suggestions for local attractions, dining, and shopping, as well as critical information regarding their stay, such as check-in protocols and house regulations. Furthermore, hosts have the opportunity to boost their earnings through a built-in Shop feature within the guidebooks, where they can offer bespoke services and products like late check-outs, snacks, or bike rentals, all facilitated through secure transactions via Stripe. For property managers overseeing multiple listings, Houseguide enhances efficiency by enabling the rapid duplication of guidebooks, ensuring that consistent information is readily available across all properties. This streamlined approach not only saves valuable time but also significantly elevates the guest experience, ensuring that each visit is unforgettable. By providing hosts with the tools they need to manage their properties effectively, Houseguide sets a new standard in the short-term rental industry.

What is HostReply?

HostReply stands out as a pioneering cloud-based solution aimed at supporting short-term rental hosts and property managers by functioning as an AI co-host and a central hub for guest communications. The platform provides seamless integration with various property management systems (PMS), enabling users to manage reservations, listing details, and interactions all from a singular dashboard. Utilizing contextual information related to bookings, house rules, property specifics, and past correspondence, it generates tailored responses on PMS channels that hosts can review and dispatch with just one click, while also flagging inquiries that need personal attention. Guests have the flexibility to communicate through multiple channels such as Airbnb, Booking.com, email, and WhatsApp, and can receive responses in 32 languages, which includes translation features for ongoing dialogues. Furthermore, the Sales Agent feature allows qualified guests to extend their stays for available nights, following the pricing policies set by the host. The beta iteration of Host AI is capable of addressing questions related to bookings, check-ins, and details about guests. Moreover, the Pro plan includes functionalities for generating Nuki smart-lock codes for bookings and offers compatibility with heating systems for temperature control. In summary, HostReply emerges as a holistic tool for vacation rental managers, significantly improving their capability to oversee guest interactions and streamline related tasks alongside their PMS, thereby ultimately enhancing operational efficiency and guest satisfaction in the rental industry. This innovative platform not only simplifies processes but also fosters a better overall experience for both hosts and guests alike.

Media

Media

No images available

Integrations Supported

Airbnb
Booking.com
FlipKey
Stripe
Tripadvisor
Tripping

Integrations Supported

Guesty
Hostaway
Smoobu
WhatsApp

API Availability

API Availability

Pricing Information

Pricing not provided

Pricing Information

€7.90/listing/month
Starter costs €7.90 per listing per month for hosts with 1–3 listings. Pro costs €9.90 per listing per month and adds the Sales Agent for orphan-night outreach and pricing guardrails. Scale has custom pricing for property managers with 30 or more listings. A 14-day free trial is available without a credit card; subscriptions can be cancelled anytime.
Free Trial Offered?

Supported Platforms

SaaS

Supported Platforms

SaaS

Customer Service / Support

24 Hour Support
Web-Based Support

Customer Service / Support

Web-Based Support

Training Options

Documentation Hub

Training Options

Documentation Hub

Company Facts

Organization Name

Houseguide

Company Location

United States

Company Website

www.houseguideapp.com

Company Facts

Organization Name

HostReply OÜ

Date Founded

2023

Company Location

Estonia

Company Website

hostreply.com

Categories and Features

Travel

Not specified

Categories and Features

Guest Messaging

Not specified

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