Ratings and Reviews 0 Ratings

Total
ease
features
design
support

This software has no reviews. Be the first to write a review.

Write a Review

Ratings and Reviews 0 Ratings

Total
ease
features
design
support

This software has no reviews. Be the first to write a review.

Write a Review

Alternatives to Consider

  • SurveySparrow Reviews & Ratings
    3,089 Ratings
    Company Website
  • Birdeye Reviews & Ratings
    5,194 Ratings
    Company Website
  • Pipedrive Reviews & Ratings
    12,537 Ratings
    Company Website
  • Sogolytics Reviews & Ratings
    869 Ratings
    Company Website
  • Jotform Reviews & Ratings
    9,009 Ratings
    Company Website
  • SurveyLegend Reviews & Ratings
    1,881 Ratings
    Company Website
  • GetResponse Reviews & Ratings
    1,801 Ratings
    Company Website
  • WaitWell Reviews & Ratings
    211 Ratings
    Company Website
  • Odoo Reviews & Ratings
    1,729 Ratings
    Company Website
  • Titan Reviews & Ratings
    378 Ratings
    Company Website

What is Howazit?

Evaluate customer experience metrics like NPS, CSAT, and CES, then implement informed strategies based on the feedback gathered to enhance both customer satisfaction and overall business outcomes. Strive to find an equilibrium between delivering an exceptional user experience and gathering pertinent data by soliciting insights from customers. Throughout the complete customer journey, the Howazit business logic engine facilitates sophisticated customization options that cater to individual preferences. This approach not only personalizes interactions but also ensures that businesses can adapt to the evolving needs of their clients.

What is Affiniv?

Affiniv is a platform dedicated to improving customer experiences by allowing businesses to collect key metrics like NPS, CSAT, and overall feedback, while harnessing AI technology to analyze this information and generate valuable insights for growth. Our solution empowers users to effortlessly create surveys and distribute them through multiple channels, such as Email, WhatsApp, and Web-Embed, and then assess the feedback using our sophisticated AI-powered dashboard. Organizations utilize these insights to improve their existing products, innovate new ideas, and turn disgruntled customers into enthusiastic supporters. What sets Affiniv apart is its cost-effectiveness, intuitive design, and tailored onboarding assistance. As a self-funded SaaS company, we are committed to delivering an exceptional product that focuses on enhancing the customer experience for our diverse global clientele, ensuring every interaction is a step towards their success. Moreover, we strive to foster enduring relationships between brands and their customers, creating a positive cycle of engagement and loyalty.

Media

Media

No images available

Integrations Supported

Salesforce
Eloqua
Intercom
Kigo
Mews
Microsoft Dynamics 365
Optima
Priority Software
Tanda
Twilio
Zapier

Integrations Supported

Salesforce
HubSpot CRM
HubSpot Customer Platform
Shopify
Zendesk

API Availability

Has API

API Availability

Has API

Pricing Information

$150/month
Free Trial Offered?

Pricing Information

$99
Free Version
Free Trial Offered?

Supported Platforms

SaaS
Android
iPhone
iPad
Windows
Mac
Linux

Supported Platforms

SaaS

Customer Service / Support

Standard Support
24 Hour Support
Web-Based Support

Customer Service / Support

Standard Support
Web-Based Support

Training Options

Documentation Hub
Online Training
On-Site Training

Training Options

Documentation Hub
Webinars
Online Training

Company Facts

Organization Name

Howazit

Date Founded

2013

Company Location

Israel

Company Website

www.howazit.com

Company Facts

Organization Name

Affiniv

Date Founded

2021

Company Location

United States

Company Website

affiniv.com

Categories and Features

Chatbot

Not specified

Customer Engagement

Analytics
Churn Management
Communication Management
Content Syndication
Feedback Collection
Live Chat
Video Content

Customer Experience

Action Management
Analytics
Customer Segmentation
Dashboard
Feedback Management
Knowledge Management
Multi-Channel Collection
Survey Management

Guest Messaging

Not specified

Lead Nurturing

Not specified

Live Chat

Canned Responses
Proactive Chat
Screen Sharing
Third Party Integration
Website Visitor Tracking

NPS

Not specified

Patient Engagement

Not specified

Reputation Management

Review Generation

Survey

Custom Survey URLs
Data Analysis Tools
Email Marketing
Mobile Survey
Offline Response Collection
Question Branching
Question Library
Site Intercept Survey
Skip Logic
Supports Audio / Images / Video

Categories and Features

Customer Experience

Not specified

Employee Survey

Not specified

NPS

Not specified

Survey

Not specified

Popular Alternatives

Popular Alternatives

Lime Connect Reviews & Ratings

Lime Connect

Lime Connect (formerly Userlike)
Heyday AI Reviews & Ratings

Heyday AI

Hootsuite