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What is Huawei FusionCube?

Huawei's FusionCube hyper-converged infrastructure integrates computing, storage, networking, virtualization, and management into a cohesive solution that promises outstanding performance, low latency, and rapid deployment. The system's embedded distributed storage engines enable a significant merging of computing and storage functions. These proprietary engines are designed to remove performance constraints, allowing users to adjust capacity with ease. FusionCube supports a variety of leading industry databases and virtualization platforms, making it versatile across different applications. Moreover, the Huawei FusionCube 1000 HyperVisor&Data serves as a data storage framework based on a converged architecture. It comes pre-packaged with a distributed storage engine, virtualization software, and cloud management tools, which facilitate on-demand resource allocation and simple linear scalability. This all-encompassing strategy guarantees that organizations can efficiently adapt their resources as their requirements change, ultimately optimizing their operational capabilities. With its robust architecture, FusionCube positions itself as a future-ready solution for evolving IT landscapes.

What is Globitel Retail Quality Management (RQM)?

RQM is a sophisticated platform engineered for capturing both video and audio, featuring desktop screen recording functionality to monitor the exchanges between customers and service representatives, all accessible through a web-based interface that supports transaction assessment and management. One of the most impressive features of Globitel’s solutions is their customizability, which allows businesses to adapt the system by incorporating new functionalities as their needs change, an essential factor for keeping pace with shifting business models. This level of adaptability can play a pivotal role in determining the success or failure of new service initiatives. Designed with an open architecture and a modular structure, RQM ensures improved scalability, making it easy to expand recording capabilities simply by adding relevant software and hardware elements. In addition, RQM’s distributed architecture in a multi-location environment enables the straightforward integration of new sites, promoting seamless operations and efficiency across different settings. This extensive flexibility not only enhances customer service interactions but also empowers organizations to stay proactive in their approach to customer engagement. Ultimately, this makes RQM an indispensable tool for companies aiming to refine their customer service strategies effectively.

Media

Media

Integrations Supported

IBM Db2
IBM Informix
SAP IQ

Integrations Supported

IBM Db2
IBM Informix
SAP IQ

API Availability

Has API

API Availability

Has API

Pricing Information

Pricing not provided.
Free Trial Offered?
Free Version

Pricing Information

Pricing not provided.
Free Trial Offered?
Free Version

Supported Platforms

SaaS
Android
iPhone
iPad
Windows
Mac
On-Prem
Chromebook
Linux

Supported Platforms

SaaS
Android
iPhone
iPad
Windows
Mac
On-Prem
Chromebook
Linux

Customer Service / Support

Standard Support
24 Hour Support
Web-Based Support

Customer Service / Support

Standard Support
24 Hour Support
Web-Based Support

Training Options

Documentation Hub
Webinars
Online Training
On-Site Training

Training Options

Documentation Hub
Webinars
Online Training
On-Site Training

Company Facts

Organization Name

Huawei

Date Founded

1987

Company Location

China

Company Website

e.huawei.com/en/solutions/business-needs/data-center/fusioncube

Company Facts

Organization Name

Globitel

Date Founded

1996

Company Location

Jordan

Company Website

www.globitel.com/retail-quality-management-system/

Categories and Features

Categories and Features

CRM

Calendar/Reminder System
Call Logging
Document Storage
Email Marketing
Internal Chat Integration
Lead Scoring
Marketing Automation Integration
Mobile Access
Quotes / Proposals
Segmentation
Social Media Integration
Task Management
Territory Management

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