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What is HuemanAI?

HuemanAI is the first unified AI operating system built exclusively for the hospitality industry. It connects recruitment, guest services, and sales automation into a single AI-powered intelligence core. The platform integrates seamlessly with PMS, POS, ATS, and CRM systems to eliminate data silos. HuemanAI uses predictive staffing to align labor planning with real-time booking forecasts. Its AI Concierge delivers 24/7 guest support across voice, chat, SMS, and email channels. The AI Sales Agent functions as a dedicated hotel sales professional, converting inquiries and driving upsells automatically. Recruitment workflows are fully automated, reducing time-to-hire by up to 70%. AI-powered voice interviews assess communication skills, attitude, and hospitality fit beyond resumes. Unified guest profiles enable personalized service and proactive VIP recognition. Cross-functional automation ensures staffing and service decisions adapt instantly to demand changes. The system improves operational efficiency, guest satisfaction, and revenue performance. HuemanAI gives hotels enterprise-grade AI capabilities without operational complexity.

What is Alacer?

Alacer functions as a cloud-driven platform designed for the management of hospitality operations, with the goal of streamlining daily tasks and improving guest satisfaction in diverse venues such as hotels, inns, restaurants, bars, resorts, spas, and recreational facilities. By offering a modular and integrated system, Alacer effectively addresses the complications associated with using multiple, disconnected point solutions, merging all essential functions into a single, flexible suite specifically crafted for the hospitality sector. At the core of the platform is a robust property management system that proficiently manages front desk and reservation processes, guaranteeing real-time availability and seamless booking transactions. Moreover, the integrated modules support restaurant and bar operations via an intuitive touch-screen electronic point-of-sale system, as well as coordinating event functions, scheduling spa and wellness services, managing inventory, overseeing club and membership details, and enabling contactless ordering and payments at tables. In addition, Alacer includes a direct booking engine that empowers properties to accept commission-free reservations directly through their own websites, paired with a channel management tool that guarantees automatic updates of availability across multiple platforms. This all-encompassing strategy not only boosts operational efficiency but also cultivates a more integrated experience for both staff and patrons within the hospitality industry, illustrating Alacer's commitment to innovation and excellence. Ultimately, this platform ensures that hospitality venues can adapt to changing market demands while maintaining high standards of service.

Media

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Media

Integrations Supported

Additional information not provided

Integrations Supported

Additional information not provided

API Availability

Has API

API Availability

Has API

Pricing Information

$99/month
Free Trial Offered?
Free Version

Pricing Information

Pricing not provided.
Free Trial Offered?
Free Version

Supported Platforms

SaaS
Android
iPhone
iPad
Windows
Mac
On-Prem
Chromebook
Linux

Supported Platforms

SaaS
Android
iPhone
iPad
Windows
Mac
On-Prem
Chromebook
Linux

Customer Service / Support

Standard Support
24 Hour Support
Web-Based Support

Customer Service / Support

Standard Support
24 Hour Support
Web-Based Support

Training Options

Documentation Hub
Webinars
Online Training
On-Site Training

Training Options

Documentation Hub
Webinars
Online Training
On-Site Training

Company Facts

Organization Name

HuemanAI

Date Founded

2025

Company Location

United Kingdom

Company Website

huemanai.io

Company Facts

Organization Name

Alacer

Date Founded

2005

Company Location

United Kingdom

Company Website

alacer.co.uk

Categories and Features

Hospitality Property Management

Built-in Accounting
CRM
Catering
Employee Management
Extended Stay
Front Office Management
GDS / OTA Integration
Group Management
Guest Experience (GEM)
Housekeeping Management
Loyalty Program
Maintenance Management
Marketing Automation
Marketing Management
Multi-Property
Online Booking
Point of Sale (POS)
Reservations Management
Reviews Management
Single Property
Vacation Rental

Categories and Features

Hospitality Property Management

Built-in Accounting
CRM
Catering
Employee Management
Extended Stay
Front Office Management
GDS / OTA Integration
Group Management
Guest Experience (GEM)
Housekeeping Management
Loyalty Program
Maintenance Management
Marketing Automation
Marketing Management
Multi-Property
Online Booking
Point of Sale (POS)
Reservations Management
Reviews Management
Single Property
Vacation Rental

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