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What is HumanFirst?

HumanFirst transforms the management of infrastructure and workflows involved in exploring, curating, and scaling AI training data. Our innovative solutions bolster the growth of natural language understanding (NLU) and natural language processing (NLP) capabilities, accelerating the progress of conversational AI significantly. By consistently integrating genuine voice-of-the-customer data, we improve the relevance and efficacy of your models. With HumanFirst Studio, overseeing voice and text data for training and refining NLU models becomes a straightforward task. Say goodbye to costly and inconsistent data ingestion and labeling methods, and embrace a streamlined process that allows for immediate improvements to your AI performance utilizing real data. You can effortlessly import requests from your Search and Help Center, emails, live chats, or voice call logs, ensuring your AI continuously learns to better understand customer needs. This facilitates the identification of intents and their refinement in accuracy. The conventional method of guessing which intents need training and manually crafting training phrases can be tedious, often leading to gaps in coverage and intent accuracy that can impede the overall efficiency of your AI solutions. By adopting HumanFirst, your organization can concentrate on what truly matters: providing outstanding customer experiences powered by intelligent AI. In doing so, you not only enhance your operational efficiency but also ensure that your AI evolves in tandem with customer expectations.

What is Azure AI Language?

Azure AI Language provides a robust managed service specifically designed for the development of applications centered around natural language processing. Users are equipped with tools to identify key terms and phrases, evaluate sentiment, summarize text, and create engaging conversational interfaces. The platform allows individuals to annotate, train, assess, and launch customizable AI models with minimal machine learning knowledge required. It features predefined entity categories relevant to various sectors, including specialized text analytics for healthcare, enabling quick setup while also offering opportunities for customization and enhancement as needed. To optimize the training of machine learning models for unique applications, users can provide multiple labeled examples. Furthermore, it supports the creation of custom multilingual models that can be developed in one language and effectively applied across others. Utilizing Language Studio, users gain access to sophisticated GPT-powered language models that analyze and suggest labels for their content efficiently. The platform also facilitates the extraction, labeling, and redaction of vital information within text across diverse categories, ensuring that sensitive information is managed properly. This adaptability positions Azure AI Language as a crucial asset for organizations aiming to improve their capabilities in natural language processing, ultimately driving innovation and efficiency in their operations. With its extensive features and user-friendly interface, the platform stands out as a leading choice for businesses in today's digital landscape.

Media

Media

Integrations Supported

Crestwood Cloud
Microsoft Azure

Integrations Supported

Crestwood Cloud
Microsoft Azure

API Availability

Has API

API Availability

Has API

Pricing Information

Pricing not provided.
Free Trial Offered?
Free Version

Pricing Information

$2 per month
Free Trial Offered?
Free Version

Supported Platforms

SaaS
Android
iPhone
iPad
Windows
Mac
On-Prem
Chromebook
Linux

Supported Platforms

SaaS
Android
iPhone
iPad
Windows
Mac
On-Prem
Chromebook
Linux

Customer Service / Support

Standard Support
24 Hour Support
Web-Based Support

Customer Service / Support

Standard Support
24 Hour Support
Web-Based Support

Training Options

Documentation Hub
Webinars
Online Training
On-Site Training

Training Options

Documentation Hub
Webinars
Online Training
On-Site Training

Company Facts

Organization Name

HumanFirst.ai

Date Founded

2017

Company Location

Canada

Company Website

www.humanfirst.ai/

Company Facts

Organization Name

Microsoft

Date Founded

1975

Company Location

United States

Company Website

azure.microsoft.com/en-us/products/ai-services/ai-language/

Categories and Features

Conversational AI

Code-free Development
Contextual Guidance
For Developers
Intent Recognition
Multi-Languages
Omni-Channel
On-Screen Chats
Pre-configured Bot
Reusable Components
Sentiment Analysis
Speech Recognition
Speech Synthesis
Virtual Assistant

Machine Learning

Deep Learning
ML Algorithm Library
Model Training
Natural Language Processing (NLP)
Predictive Modeling
Statistical / Mathematical Tools
Templates
Visualization

Natural Language Processing

Co-Reference Resolution
In-Database Text Analytics
Named Entity Recognition
Natural Language Generation (NLG)
Open Source Integrations
Parsing
Part-of-Speech Tagging
Sentence Segmentation
Stemming/Lemmatization
Tokenization

Categories and Features

Natural Language Processing

Co-Reference Resolution
In-Database Text Analytics
Named Entity Recognition
Natural Language Generation (NLG)
Open Source Integrations
Parsing
Part-of-Speech Tagging
Sentence Segmentation
Stemming/Lemmatization
Tokenization

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