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What is HumanFirst?

HumanFirst transforms the management of infrastructure and workflows involved in exploring, curating, and scaling AI training data. Our innovative solutions bolster the growth of natural language understanding (NLU) and natural language processing (NLP) capabilities, accelerating the progress of conversational AI significantly. By consistently integrating genuine voice-of-the-customer data, we improve the relevance and efficacy of your models. With HumanFirst Studio, overseeing voice and text data for training and refining NLU models becomes a straightforward task. Say goodbye to costly and inconsistent data ingestion and labeling methods, and embrace a streamlined process that allows for immediate improvements to your AI performance utilizing real data. You can effortlessly import requests from your Search and Help Center, emails, live chats, or voice call logs, ensuring your AI continuously learns to better understand customer needs. This facilitates the identification of intents and their refinement in accuracy. The conventional method of guessing which intents need training and manually crafting training phrases can be tedious, often leading to gaps in coverage and intent accuracy that can impede the overall efficiency of your AI solutions. By adopting HumanFirst, your organization can concentrate on what truly matters: providing outstanding customer experiences powered by intelligent AI. In doing so, you not only enhance your operational efficiency but also ensure that your AI evolves in tandem with customer expectations.

What is ChatGPT Enterprise?

Experience unmatched privacy and security with the latest version of ChatGPT, which boasts an array of advanced features. 1. The model training process does not incorporate customer data or prompts. 2. Data is protected through robust encryption methods, utilizing AES-256 for storage and TLS 1.2 or higher during transmission. 3. Adherence to SOC 2 standards is maintained for optimal compliance. 4. A user-friendly admin console streamlines the management of multiple members efficiently. 5. Enhanced security measures, including Single Sign-On (SSO) and Domain Verification, are integrated into the platform. 6. An analytics dashboard offers valuable insights into user engagement and activity trends. 7. Users benefit from unrestricted, fast access to GPT-4, along with Advanced Data Analysis capabilities*. 8. With the ability to manage 32k token context windows, users can process significantly longer inputs while preserving context. 9. Easily shareable chat templates promote effective collaboration within teams. 10. This extensive range of features guarantees that your organization operates both efficiently and with a high level of security, fostering a productive working environment. 11. The commitment to user privacy and data protection remains at the forefront of this technology's development.

Media

Media

Integrations Supported

AIForAll
Barawave
ChatGPT
ChatGPT Plus
ChatGPT Pro
ChatGPT Search
DALL·E 3
GPT-3
GPT-3.5
GPT-4
GPT-4.5
GPT-5
OpenAI deep research
OpenAI o1
OpenAI o1-mini
OpenAI o3
OpenAI o3-mini
OpenAI o3-mini-high
OpenAI o4-mini
Opsin

Integrations Supported

AIForAll
Barawave
ChatGPT
ChatGPT Plus
ChatGPT Pro
ChatGPT Search
DALL·E 3
GPT-3
GPT-3.5
GPT-4
GPT-4.5
GPT-5
OpenAI deep research
OpenAI o1
OpenAI o1-mini
OpenAI o3
OpenAI o3-mini
OpenAI o3-mini-high
OpenAI o4-mini
Opsin

API Availability

Has API

API Availability

Has API

Pricing Information

Pricing not provided.
Free Trial Offered?
Free Version

Pricing Information

$60/user/month
Free Trial Offered?
Free Version

Supported Platforms

SaaS
Android
iPhone
iPad
Windows
Mac
On-Prem
Chromebook
Linux

Supported Platforms

SaaS
Android
iPhone
iPad
Windows
Mac
On-Prem
Chromebook
Linux

Customer Service / Support

Standard Support
24 Hour Support
Web-Based Support

Customer Service / Support

Standard Support
24 Hour Support
Web-Based Support

Training Options

Documentation Hub
Webinars
Online Training
On-Site Training

Training Options

Documentation Hub
Webinars
Online Training
On-Site Training

Company Facts

Organization Name

HumanFirst.ai

Date Founded

2017

Company Location

Canada

Company Website

www.humanfirst.ai/

Company Facts

Organization Name

OpenAI

Date Founded

2015

Company Location

United States

Company Website

openai.com/enterprise

Categories and Features

Conversational AI

Code-free Development
Contextual Guidance
For Developers
Intent Recognition
Multi-Languages
Omni-Channel
On-Screen Chats
Pre-configured Bot
Reusable Components
Sentiment Analysis
Speech Recognition
Speech Synthesis
Virtual Assistant

Machine Learning

Deep Learning
ML Algorithm Library
Model Training
Natural Language Processing (NLP)
Predictive Modeling
Statistical / Mathematical Tools
Templates
Visualization

Natural Language Processing

Co-Reference Resolution
In-Database Text Analytics
Named Entity Recognition
Natural Language Generation (NLG)
Open Source Integrations
Parsing
Part-of-Speech Tagging
Sentence Segmentation
Stemming/Lemmatization
Tokenization

Categories and Features

Artificial Intelligence

Chatbot
For Healthcare
For Sales
For eCommerce
Image Recognition
Machine Learning
Multi-Language
Natural Language Processing
Predictive Analytics
Process/Workflow Automation
Rules-Based Automation
Virtual Personal Assistant (VPA)

Chatbot

Call to Action
Context and Coherence
Human Takeover
Inline Media / Videos
Machine Learning
Natural Language Processing
Payment Integration
Prediction
Ready-made Templates
Reporting / Analytics
Sentiment Analysis
Social Media Integration

Conversational AI

Code-free Development
Contextual Guidance
For Developers
Intent Recognition
Multi-Languages
Omni-Channel
On-Screen Chats
Pre-configured Bot
Reusable Components
Sentiment Analysis
Speech Recognition
Speech Synthesis
Virtual Assistant

Natural Language Generation

Business Intelligence
CRM Data Analysis and Reports
Chatbot
Email Marketing
Financial Reporting
Multiple Language Support
SEO
Web Content

Natural Language Processing

Co-Reference Resolution
In-Database Text Analytics
Named Entity Recognition
Natural Language Generation (NLG)
Open Source Integrations
Parsing
Part-of-Speech Tagging
Sentence Segmentation
Stemming/Lemmatization
Tokenization

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