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What is Humanize IT?
Humanize IT introduces a groundbreaking platform designed to enhance communication and accelerate QBRs specifically for MSPs, moving away from conventional presentations to foster structured and interactive dialogues with clients. This platform is built upon a thorough four-step framework and is further augmented with coaching, pre-designed templates, automated assessments, budgeting tools, and personalized client dashboards. In addition, it integrates seamlessly with PSA systems, allowing for the synchronization of opportunities and data, which streamlines the QBR preparation process and saves MSPs between 6 to 12 hours for each review, all while providing valuable insights such as client engagement scores, whitespace analysis, and various personas like vCIO and CISO that promote meaningful discussions. By offering weekly coaching sessions and encouraging a peer community, MSP teams are able to develop strategic selling techniques and cultivate trust-based relationships with their clients. Humanize IT not only transforms technical conversations into value-oriented dialogues, which leads to improved client retention and increased upselling opportunities, but also boosts the profitability of MSPs, all within a SOC 2-certified framework that ensures consistent and reliable service delivery at scale. Furthermore, this innovative approach not only empowers MSPs to engage more effectively with their clients but also lays the groundwork for lasting partnerships that drive sustained business growth and success in their respective markets.
What is Dark Web ID?
Boost your sales and optimize your expenses while setting your MSP apart from the competition. By leveraging ID Agent, your MSP can stand out through its provision of immediate dark-web search results that instill a sense of urgency among clients. Additionally, ID Agent offers a wealth of resources and coaching tailored for sales and marketing, promising profitability within just 30 days. Many of your clients primarily worry about their network passwords being compromised, often overlooking the risks associated with their usernames and passwords being exposed on external sites and applications. With a team that includes three former CEOs of MSPs, ID Agent is well-equipped to deliver impactful cybersecurity threat intelligence to Managed Service Providers globally. Our hands-on experience allows us to understand the unique challenges you encounter and equip you with effective strategies for overcoming them. Embracing ID Agent not only enhances your service offerings but also positions your MSP as a proactive guardian of client security.
Integrations Supported
Autotask PSA
MyGlue
Network Glue
ThreatAware
API Availability
Has API
API Availability
Has API
Pricing Information
$349 per month
Free Trial Offered?
Free Version
Pricing Information
$300 per month
Free Trial Offered?
Free Version
Supported Platforms
SaaS
Android
iPhone
iPad
Windows
Mac
On-Prem
Chromebook
Linux
Supported Platforms
SaaS
Android
iPhone
iPad
Windows
Mac
On-Prem
Chromebook
Linux
Customer Service / Support
Standard Support
24 Hour Support
Web-Based Support
Customer Service / Support
Standard Support
24 Hour Support
Web-Based Support
Training Options
Documentation Hub
Webinars
Online Training
On-Site Training
Training Options
Documentation Hub
Webinars
Online Training
On-Site Training
Company Facts
Organization Name
Humanize IT
Date Founded
2016
Company Location
United States
Company Website
www.humanizeit.biz
Company Facts
Organization Name
IDAgent, a Kaseya company
Date Founded
2016
Company Location
United States
Company Website
www.idagent.com
Categories and Features
MSP
Backup Management
Billing & Invoicing
CRM
Dashboard
Help Desk
Issue Management
Live Chat
Patch Management
Privileged Access Management (PAM)
Project Management
Remote Access
Remote Systems Monitoring
Scheduling
Categories and Features
Cloud Security
Antivirus
Application Security
Behavioral Analytics
Encryption
Endpoint Management
Incident Management
Intrusion Detection System
Threat Intelligence
Two-Factor Authentication
Vulnerability Management
Cybersecurity
AI / Machine Learning
Behavioral Analytics
Endpoint Management
IOC Verification
Incident Management
Tokenization
Vulnerability Scanning
Whitelisting / Blacklisting
Data Discovery
Contextual Search
Data Classification
Data Matching
False Positives Reduction
Self Service Data Preparation
Sensitive Data Identification
Visual Analytics
Email Security
Anti Spam
Anti Virus
Email Attachment Protection
Encryption
Policy Management
Quarantine
Reporting/Analytics
Whitelisting / Blacklisting
MSP
Backup Management
Billing & Invoicing
CRM
Dashboard
Help Desk
Issue Management
Live Chat
Patch Management
Privileged Access Management (PAM)
Project Management
Remote Access
Remote Systems Monitoring
Scheduling
Network Security
Access Control
Analytics / Reporting
Compliance Reporting
Firewalls
Internet Usage Monitoring
Intrusion Detection System
Threat Response
VPN
Vulnerability Scanning
Vulnerability Management
Asset Discovery
Asset Tagging
Network Scanning
Patch Management
Policy Management
Prioritization
Risk Management
Vulnerability Assessment
Web Scanning