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What is Hydra OMS?

Hydra OMS is a dynamic open-source platform crafted for the proficient management of service and job orders, alongside business workflows. With the support of a powerful BPM engine, Hydra OMS takes charge of all operational activities, effectively eliminating problems like lost, overdue, or incorrect orders. Users are granted the ability to modify any business process on-the-fly, ensuring that changes are applied instantly to all upcoming orders. The platform includes an intuitive visual editor that complies with the ISO-standardized BPMN 2.0, facilitating the customized design of business procedures. Furthermore, you can set up SLA escalation notifications, create workflow branches, and establish conditions to enhance efficiency, all while integrating seamlessly with other software through an API. A highlight of Hydra is its adaptable Process Execution Wizard, which alleviates the burden on employees who previously had to memorize intricate process diagrams. They can easily initiate the wizard, input necessary information (supplemented by context-specific suggestions), and click 'Next' to continue. Not only is the Execution Wizard integrated with our Hydra billing system, but it also offers a standalone web application, primarily aimed at augmenting your existing software with robust BPM functionalities, thereby enhancing both efficiency and user experience in your workflows. This forward-thinking approach not only optimizes processes but also allows teams to concentrate on their primary duties without being overwhelmed by procedural intricacies, ultimately fostering a more productive work environment. In this way, Hydra OMS represents a significant advancement in operational management solutions.

What is Apptricity Field Services?

Apptricity offers a comprehensive Cloud-Based Field Service Management Software that streamlines the management of vehicle inventory, scheduling of work orders, and execution of tasks. By utilizing Apptricity's IConnect hardware along with its web software, drivers gain complete insight into the inventory levels and locations of their vehicles. Additionally, drivers can easily access their assigned work orders and available vehicle inventory through their tablets. The software allows users to create loadout profiles that define the necessary quantities of specific items to be stocked at the beginning of each workday. To ensure accurate tracking, tag scans are employed to update the vehicle's inventory as items are taken out. Each item equipped with an RFID or beacon tag can be scanned using the mobile app, providing users with up-to-the-minute details about the contents of the vehicle at any given moment. This enhanced visibility aids in maintaining efficient operations and ensures that drivers are always informed about their resources.

Media

Media

Integrations Supported

Hydra Billing

Integrations Supported

Hydra Billing

API Availability

Has API

API Availability

Has API

Pricing Information

Pricing not provided.
Free Trial Offered?
Free Version

Pricing Information

Pricing not provided.
Free Trial Offered?
Free Version

Supported Platforms

SaaS
Android
iPhone
iPad
Windows
Mac
On-Prem
Chromebook
Linux

Supported Platforms

SaaS
Android
iPhone
iPad
Windows
Mac
On-Prem
Chromebook
Linux

Customer Service / Support

Standard Support
24 Hour Support
Web-Based Support

Customer Service / Support

Standard Support
24 Hour Support
Web-Based Support

Training Options

Documentation Hub
Webinars
Online Training
On-Site Training

Training Options

Documentation Hub
Webinars
Online Training
On-Site Training

Company Facts

Organization Name

Latera

Date Founded

2007

Company Website

hydra-oms.com/

Company Facts

Organization Name

Apptricity

Date Founded

1999

Company Location

United States

Company Website

www.apptricity.com/field-services/

Categories and Features

Field Service Management

Billing & Invoicing
Contact Database
Contract Management
Customer Database
Dispatch Management
Electronic Signature
Inventory Management
Mobile Access
Payment Collection in the Field
Quotes / Estimates
Routing
Scheduling
Service History Tracking
Time Clock
Work Order Management

Tradesman Job Management

Contract Management
Customer Database
Dispatch Management
For Builders
For Electricians
For Field Service Businesses
For HVAC
For Plumbers
For Roofers
Invoicing
Job Tracking
Payments
Quoting
Reporting
Scheduling
Time Tracking

Categories and Features

Field Service Management

Billing & Invoicing
Contact Database
Contract Management
Customer Database
Dispatch Management
Electronic Signature
Inventory Management
Mobile Access
Payment Collection in the Field
Quotes / Estimates
Routing
Scheduling
Service History Tracking
Time Clock
Work Order Management

Fleet Management

Dispatch Management
Employee Management
Fuel Management
GPS Tracking
Incident Reporting
Inspection Management
Inventory Management
Maintenance Management
Mileage Tracking
Motor Pool
Routing
Tire Management
VIN Lookup
Work Order Management

Tradesman Job Management

Contract Management
Customer Database
Dispatch Management
For Builders
For Electricians
For Field Service Businesses
For HVAC
For Plumbers
For Roofers
Invoicing
Job Tracking
Payments
Quoting
Reporting
Scheduling
Time Tracking

Work Order

Contract Management
Customer Database
Dispatch Management
Inventory Control
Job Management
Preventive Maintenance
Quotes / Estimates
Recurring Appointments
Routing
Scheduling
Task Management

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