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What is HyperComments?

The HyperComments platform, accessible at hypercomments.com, provides a space for meaningful discussions that are structured in both nested and topical formats, thereby promoting deeper engagement among users. This thoughtful arrangement of traditional comments alongside HyperComments improves the reading experience by offering enhanced clarity and insight, much like having a conversational partner who intuitively grasps your ideas. HyperComments features a variety of functionalities, including: Thorough interaction with the content; A wide selection of topical comment threads; Immediate visibility of other readers currently on the same page, along with real-time feedback on your contributions; An organized tree view that presents comments in a nested structure; Strong moderation and administrative tools for effective management; Extensive spam filtering options, including blacklists and whitelists, along with the ability to remove, restore, and reply to comments; In-depth analytics that detail user engagement and feedback. In essence, this platform not only encourages vibrant discussions but also equips users with essential tools that enrich their experience and promote effective communication, ultimately leading to a more connected community.

What is EngagementHQ?

When you only have one tool, you'll rely on it for everything, but EngagementHQ provides you with an entire toolkit. This platform allows you to combine various online resources tailored to achieve your community engagement objectives with a comprehensive array of features for listening, analysis, reporting, and managing relationships. In this interactive and secure space, your community can engage in meaningful discussions about important topics. The use of virtual post-it notes enables members to express their ideas and inspirations freely. With just a simple "pin drop," gathering feedback and visual content on a map becomes an effortless task. This approach fosters a deeper understanding, empathy, and connection between your project and the community. Additionally, your community can easily submit comments in a well-organized, moderated environment, ensuring that all voices are heard. You also have the opportunity to pose questions in a controlled setting, where you can choose to respond either publicly or privately, enhancing the dialogue within the community. Ultimately, this holistic engagement strategy empowers both you and your community members to collaborate more effectively.

Media

Media

Integrations Supported

Campaign Monitor
Google Analytics
Mailchimp

Integrations Supported

Campaign Monitor
Google Analytics
Mailchimp

API Availability

Has API

API Availability

Has API

Pricing Information

$11 per month
Free Trial Offered?
Free Version

Pricing Information

Pricing not provided.
Free Trial Offered?
Free Version

Supported Platforms

SaaS
Android
iPhone
iPad
Windows
Mac
On-Prem
Chromebook
Linux

Supported Platforms

SaaS
Android
iPhone
iPad
Windows
Mac
On-Prem
Chromebook
Linux

Customer Service / Support

Standard Support
24 Hour Support
Web-Based Support

Customer Service / Support

Standard Support
24 Hour Support
Web-Based Support

Training Options

Documentation Hub
Webinars
Online Training
On-Site Training

Training Options

Documentation Hub
Webinars
Online Training
On-Site Training

Company Facts

Organization Name

MIDDLEWARE, Inc.

Date Founded

2012

Company Location

United States

Company Website

hypercomments.com

Company Facts

Organization Name

Granicus

Date Founded

1999

Company Location

United States

Company Website

granicus.com/solution/govdelivery/engagementhq/

Categories and Features

Community

Content Management
Content Moderation
Discussions / Forums
Event Management
Group Management
Ideation / Crowdsourcing
Member Directory
Membership Management
Social Media Management
Website Management
White Label

Categories and Features

Community

Content Management
Content Moderation
Discussions / Forums
Event Management
Group Management
Ideation / Crowdsourcing
Member Directory
Membership Management
Social Media Management
Website Management
White Label

Government

Budgeting & Forecasting
Code Enforcement
Compliance Management
Fixed Asset Management
Inventory Management
License Issuance
Permit Issuance
Purchasing & Receiving
Self Service Portal
Taxation & Assessment
Utility Billing
Work Order Management

Stakeholder Relationship Management

Community Investment Tracking
Stakeholder Assessment
Stakeholder Commitments Management
Stakeholder Complaint Management
Stakeholder Consultation Tracking
Stakeholder Engagement
Stakeholder Grievance Management
Stakeholder Information Management
Stakeholder Issues Management
Stakeholder Mapping

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