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What is HyperIndustry?

HyperIndustry equips field technicians with instantaneous, paperless augmented reality assistance through mobile devices and wearables. We work closely with our partners at every phase—from sourcing to engineering and integration—to pinpoint the smartglass solutions tailored to their unique needs. The HyperIndustry Platform enables users to create a digital model of their equipment, even in intricate and ever-changing environments. This cutting-edge method removes reliance on obsolete information, facilitating immediate updates to digital resources and guaranteeing the best use of the solution. Furthermore, this adaptability allows technicians to swiftly respond to new challenges encountered in the field, enhancing their overall efficiency and effectiveness in real-time operations.

What is Help Lightning?

Help Lightning is a company that provides a software-as-a-service (SaaS) platform focusing on remote visual assistance. We deliver cutting-edge video collaboration solutions that enable specialists from various organizations to connect and assist individuals globally, regardless of location. Our innovative cloud-based platform integrates augmented reality capabilities such as combining two video feeds and adding 3D annotations to enhance real-time communication and tackle complex challenges effectively. Help Lightning is utilized for a range of applications, including the installation, inspection, training, servicing, and repair of intricate equipment and products. Clients experience immediate enhancements in performance metrics with Help Lightning, such as improved first-time fix rates and a reduction in the need for service calls. Additionally, our solutions lead to greater workforce efficiency and heightened customer satisfaction. Improvements in service revenue and profit margins are also notable benefits. Reach out to us for further details on how we can assist your business today.

Media

Media

Integrations Supported

Integrations Supported

Genesys Cloud CX
IFS Field Service Management
Salesforce

API Availability

API Availability

Has API

Pricing Information

Pricing not provided

Pricing Information

$75,000 per year
We offer our software as an annual subscription. The pricing is based on a minimum of 100 licenses. The price per license will vary based on your needs including the number of experts providing help and the number of technicians or engineers needing help.

Supported Platforms

SaaS

Supported Platforms

SaaS
Android
iPhone
iPad

Customer Service / Support

Standard Support
Web-Based Support

Customer Service / Support

Standard Support
Web-Based Support

Training Options

Online Training

Training Options

Documentation Hub
Webinars
Online Training

Company Facts

Organization Name

Inglobe Technologies

Date Founded

2008

Company Location

Italy

Company Website

www.inglobetechnologies.com/industrial-augmented-reality/

Company Facts

Organization Name

Help Lightning

Date Founded

2016

Company Location

United States

Company Website

helplightning.com

Categories and Features

AR Training

Not specified

Categories and Features

AR Training

Not specified

Augmented Reality

Content Creation
Cross-Device Publishing
For Sales
For Training / Education
Usage Tracking / Analytics

Collaboration

Brainstorming
Document Management
Video Conferencing

Industrial AR

Not specified

Remote Support

Diagnostic Tools
Real-time Chat
Screen Sharing
Session Recording
Session Transfer
Surveys & Feedback

Remote Video Support

Not specified

Remote Work

Collaboration
Remote Support
Screen Sharing
Video Chat

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