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What is I-CONN?

Our commitment lies in providing exceptional service and vital support that empowers our clients to achieve optimal performance and sustain a competitive advantage in their sector. If you have any questions or need assistance, please do not hesitate to contact us. I-CONN is specifically tailored to address the evolving requirements of contemporary Telecom Service Providers. Our comprehensive and unified solution, featuring state-of-the-art capabilities, effectively navigates the complexities of the billing landscape. The I-CONNâ„¢ system exemplifies an innovative approach, harnessing the latest advancements in software technology and user interface design to facilitate rapid implementation for our clients. Unlike conventional systems that necessitate specific local installations, it runs effortlessly on standard web browsers like Internet Explorer, Firefox, and Google Chrome, offering the ease of a desktop application without the typical constraints. This adaptability empowers businesses to swiftly respond to emerging challenges and seize new opportunities in the marketplace, ultimately driving growth and success.

What is CFAST?

By enabling this feature in your CFAST, you gain access to a robust and intuitive tool that you can utilize effectively. This functionality facilitates the efficient oversight of connections between orders and incidents across multiple services. You have the ability to input, monitor, resolve, and conclude all correspondence related to incidents while complying with a variety of standards. Furthermore, it allows for the creation of both manual and internal incidents whenever necessary. Performing tests will help identify the optimal services for your clients. The integration of your CFAST will significantly enhance the centralization of your order management system. This system adeptly interprets files and showcases the information in a user-friendly format. You will be alerted by your CFAST about all crucial details you must keep in mind. Additionally, this feature guarantees that your incident management workflow remains efficient and well-structured, which ultimately boosts overall operational productivity. As a result, your organization can respond more swiftly and effectively to client needs.

Media

Media

Integrations Supported

Additional information not provided

Integrations Supported

Additional information not provided

API Availability

Has API

API Availability

Has API

Pricing Information

Pricing not provided.
Free Trial Offered?
Free Version

Pricing Information

Pricing not provided.
Free Trial Offered?
Free Version

Supported Platforms

SaaS
Android
iPhone
iPad
Windows
Mac
On-Prem
Chromebook
Linux

Supported Platforms

SaaS
Android
iPhone
iPad
Windows
Mac
On-Prem
Chromebook
Linux

Customer Service / Support

Standard Support
24 Hour Support
Web-Based Support

Customer Service / Support

Standard Support
24 Hour Support
Web-Based Support

Training Options

Documentation Hub
Webinars
Online Training
On-Site Training

Training Options

Documentation Hub
Webinars
Online Training
On-Site Training

Company Facts

Organization Name

Telesoft Consulting

Date Founded

1996

Company Location

Austria

Company Website

www.telesoft-consulting.com

Company Facts

Organization Name

Gestion Systèmes Télécom

Date Founded

2008

Company Location

France

Company Website

www.gestionsystemestelecom.fr/telecom-billing.html

Categories and Features

Billing and Provisioning

Billing & Invoicing
Carrier Access Billing
Contract Management
Customer Accounts
Customizable Billing
Flexible Rate Tables
Internet
Order Management
Post-Paid Systems
Pre-Paid Systems
Provisioning
Rating
Self Service Portal
Service Order System
VoIP

Categories and Features

Billing and Provisioning

Billing & Invoicing
Carrier Access Billing
Contract Management
Customer Accounts
Customizable Billing
Flexible Rate Tables
Internet
Order Management
Post-Paid Systems
Pre-Paid Systems
Provisioning
Rating
Self Service Portal
Service Order System
VoIP

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