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What is IBM Blueworks Live?

IBM Blueworks Live is an innovative cloud platform that revolutionizes how teams develop and enhance business workflows. It provides a collaborative space that effectively connects process mapping with actionable insights. Featuring an easy-to-navigate web interface, IBM Blueworks Live allows teams to document, analyze, and optimize processes with remarkable simplicity and efficiency, eliminating the need for downloads. The platform is tailored for active collaboration, allowing stakeholders to engage, exchange ideas, and foster improvements instantly, regardless of their location. This capability not only boosts productivity but also enhances the overall quality of business processes.

What is BlueRelay?

Improving the client experience in communications requires both enhancing document precision and boosting processing efficiency. Blue Relay streamlines Client Communications Management by automating workflows and business operations. Furthermore, it provides extensive visibility through Resource Management, featuring customizable dashboards and reports. Its powerful functionalities also promote compliance and adherence to service level agreements (SLAs) by supporting the exchange of detailed requests, which include inline annotations, comments, document comparisons, and checklists. A leading Customer Communications Service Provider utilized these capabilities to significantly reduce operational costs, effort, and errors. The rising adoption of Blue Relay among our clientele highlights its effectiveness, empowering a wider range of personnel to perform more efficiently. In addition, tailored checklists guarantee that critical processing steps are followed consistently and uniformly across the team, which enhances overall productivity. Consequently, organizations can anticipate a smooth integration of quality and efficiency within their communication workflows. This transformation ultimately leads to higher client satisfaction and better business outcomes.

Media

Media

Integrations Supported

Additional information not provided

Integrations Supported

Additional information not provided

API Availability

Has API

API Availability

Has API

Pricing Information

$53/month/user
Free Trial Offered?
Free Version

Pricing Information

$10.00/month/user
Free Trial Offered?
Free Version

Supported Platforms

SaaS
Android
iPhone
iPad
Windows
Mac
On-Prem
Chromebook
Linux

Supported Platforms

SaaS
Android
iPhone
iPad
Windows
Mac
On-Prem
Chromebook
Linux

Customer Service / Support

Standard Support
24 Hour Support
Web-Based Support

Customer Service / Support

Standard Support
24 Hour Support
Web-Based Support

Training Options

Documentation Hub
Webinars
Online Training
On-Site Training

Training Options

Documentation Hub
Webinars
Online Training
On-Site Training

Company Facts

Organization Name

IBM

Date Founded

1911

Company Location

United States

Company Website

www.ibm.com/products/blueworkslive

Company Facts

Organization Name

Indellient

Date Founded

2010

Company Location

Canada

Company Website

www.bluerelay.com

Categories and Features

Business Process Management

Access Controls / Permissions
Alerts / Notifications
Business Process Automation
Business Rules Management
Collaboration
Process Change Tracking
Process Mapping
Process Modeling & Design
Visual Workflow Management

Diagram

Data Import / Export
Drag & Drop
Flowchart
For Developers
Mind Map
Multi-User Collaboration
Organizational Charting
Templates

Workflow Management

Access Controls/Permissions
Approval Process Control
Business Process Automation
Calendar Management
Compliance Tracking
Configurable Workflow
Customizable Dashboard
Document Management
Forms Management
Graphical Workflow Editor
Mobile Access
No-Code
Task Management
Third Party Integrations
Workflow Configuration

Categories and Features

Business Process Management

Access Controls / Permissions
Alerts / Notifications
Business Process Automation
Business Rules Management
Collaboration
Process Change Tracking
Process Mapping
Process Modeling & Design
Visual Workflow Management

Document Management

Access Controls
Archiving & Retention
Collaboration Tools
Compliance Tracking
Document Archiving
Document Assembly
Document Capture
Document Conversion
Document Delivery
Document Indexing
Document Retention
Electronic Signature
Email Management
File Recovery
File Type Conversion
Forms Management
Full Text Search
Offline Access
Optical Character Recognition
Print Management
Version Control

Workflow Management

Access Controls/Permissions
Approval Process Control
Business Process Automation
Calendar Management
Compliance Tracking
Configurable Workflow
Customizable Dashboard
Document Management
Forms Management
Graphical Workflow Editor
Mobile Access
No-Code
Task Management
Third Party Integrations
Workflow Configuration

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