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What is IBM Netcool Operations Insight?

IBM® Netcool® Operations Insight leverages artificial intelligence and machine learning to dramatically reduce event noise by automatically grouping related incidents and providing relevant context, which allows for faster resolution and improved operational efficiency. It offers a consolidated view across on-premises, cloud, and hybrid environments, while also providing valuable insights into service performance and the evolving landscape of network and IT infrastructures. By utilizing this solution, organizations can modernize their IT operations and enhance their understanding of quickly changing environments. Additionally, it supports containerized deployment on IBM Cloud Private, offering increased flexibility and scalability. This combination of cutting-edge technologies not only streamlines processes but also equips teams with the ability to respond more effectively to new challenges as they arise. As a result, organizations can maintain a competitive edge in a rapidly evolving technological landscape.

What is BigPanda?

All sources of data, such as topology, monitoring, change management, and observation tools, are brought together for analysis. Through BigPanda's Open Box Machine Learning, this information is synthesized into a compact set of actionable insights. This capability enables the real-time detection of incidents before they escalate into significant outages. The swift identification of root causes can significantly enhance the speed of resolving both incidents and outages. BigPanda is adept at detecting both changes that lead to root causes and those related to the infrastructure itself. By facilitating the rapid resolution of outages and incidents, BigPanda streamlines the incident response procedure, which encompasses ticket generation, notifications, incident triage, and the establishment of war rooms. The integration of BigPanda with enterprise runbook automation solutions further accelerates the remediation process. Applications and cloud services are essential for every organization, and outages can impact everyone involved. With $190 million in funding and a valuation of $1.2 billion, BigPanda solidifies its leadership position within the AIOps market, showcasing its significant impact on operational efficiency. This combination of innovative technology and strategic funding positions BigPanda as a critical player in transforming incident management.

Media

Media

Integrations Supported

TierOne Service Assurance

Integrations Supported

AlertOps
Apica
Asana
Atatus
Blink
Icinga
InsightFinder
Jira Service Management
NetBrain
New Relic
Okta
Postman
Scout Monitoring
Sematext Cloud
ServiceNow
Slack
SolarWinds Pingdom
Splunk Cloud Platform
Truto

API Availability

API Availability

Pricing Information

Pricing not provided

Pricing Information

Pricing not provided
Free Version
Free Trial Offered?

Supported Platforms

SaaS

Supported Platforms

SaaS

Customer Service / Support

Standard Support
Web-Based Support

Customer Service / Support

24 Hour Support
Web-Based Support

Training Options

Documentation Hub
Online Training

Training Options

Documentation Hub
Online Training

Company Facts

Organization Name

IBM

Date Founded

1911

Company Location

United States

Company Website

www.ibm.com/us-en/marketplace/it-operations-management

Company Facts

Organization Name

BigPanda

Date Founded

2012

Company Location

United States

Company Website

bigpanda.io

Categories and Features

AIOps

Not specified

IT Management

Not specified

Log Analysis

Not specified

Categories and Features

AIOps

Not specified

Data Center Management

Multi-Platform

Issue Tracking

Assignment Management
Dashboard
Escalation Management
Issue Auditing
Issue Scheduling
Knowledge Base
Project Management
Recurring Issues
Scheduling
Task Management

IT Alerting

Not specified

IT Infrastructure Monitoring

Alerts / Notifications
Application Monitoring
Bandwidth Monitoring
Capacity Planning
Configuration Change Management
Data Movement Monitoring
Health Monitoring
Multi-Platform Support
Performance Monitoring
Point-in-Time Visibility
Reporting / Analytics
Virtual Machine Monitoring

ITSM

Asset Tracking
Contract/License Management
Project Management
Release & Deployment Management

Network Monitoring

Not specified

Observability

Not specified

Runbook Automation

Not specified

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