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What is IBM Operations Analytics?

IBM® Z® Operations Analytics is an advanced solution crafted to streamline the exploration, visualization, and examination of vast structured and unstructured operational datasets in IBM Z settings, which include log files, event logs, service requests, and performance indicators. Leveraging your analytics platform in conjunction with machine learning can significantly improve enterprise insights, allowing you to detect workload complications, reveal underlying challenges, and accelerate the process of root cause analysis. The integration of machine learning plays a crucial role in establishing a standard for normal system operations, which aids in the swift identification of operational irregularities. Moreover, it empowers you to recognize emerging issues across a range of services, facilitating timely alerts and cognitive adjustments to shifting circumstances. This robust tool provides expert guidance for corrective actions, thereby improving overall service reliability. It also assists in detecting unusual workload trends and brings to light frequent issues that might be hidden within operational data. Ultimately, it reduces the timeframe required for root cause analysis, effectively leveraging the rich domain expertise of IBM Z and applying its insights within your analytics strategy. As a result, organizations can cultivate a more agile and resilient operational landscape, enabling them to respond more adeptly to challenges. By fully utilizing these capabilities, businesses can not only enhance their operational efficiency but also foster innovation and adaptability in a rapidly changing environment.

What is Gisual?

Gisual provides outage intelligence specifically designed for telecommunications firms and service providers, streamlining the often tedious manual processes involved in linking commercial power outages with customer grievances or network disruptions due to impaired circuits. By opting for Gisual’s outage intelligence, subscribers can receive prompt notifications about third-party outages that could affect their infrastructure and clients, facilitating rapid identification and correlation of outages in mere seconds. This service eliminates the lengthy search processes typically required to uncover root causes, significantly boosting situational awareness almost instantly. Users have the option to visualize third-party outages on an interactive map or to integrate the outage data smoothly into their existing systems. Establishing direct connections with vital partners and Network Operations Centers (NOCs) becomes seamless, enhancing overall communication and response times. Subscribers gain real-time access to outage intelligence complete with ongoing updates, including estimated restoration times, exact outage locations, root causes, areas affected, and the specific customers impacted. Implementing Gisual's data within your organization is not only straightforward but also efficient, with an average setup duration of only one hour, allowing for quick utilization of this essential information. With Gisual, businesses can significantly boost operational efficiency and elevate customer satisfaction, paving the way for a more responsive service environment. This innovative approach ensures you stay ahead in a competitive market by effectively managing outages and enhancing the overall customer experience.

Media

Media

Integrations Supported

IBM Z

Integrations Supported

API Availability

API Availability

Has API

Pricing Information

Pricing not provided
Free Trial Offered?

Pricing Information

$75 per user per month
Free Trial Offered?

Supported Platforms

SaaS

Supported Platforms

SaaS

Customer Service / Support

Standard Support
24 Hour Support
Web-Based Support

Customer Service / Support

Not specified

Training Options

Documentation Hub
Webinars
Online Training
On-Site Training

Training Options

Documentation Hub

Company Facts

Organization Name

IBM

Date Founded

1911

Company Location

United States

Company Website

www.ibm.com/products/z-operations-analytics

Company Facts

Organization Name

Gisual

Company Location

United States

Company Website

gisual.com

Categories and Features

Log Analysis

Not specified

Operations Management

Not specified

Root Cause Analysis

Not specified

Categories and Features

IT Alerting

Not specified

Root Cause Analysis

Not specified

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