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What is IBM Phytel?

IBM Phytel provides automated solutions aimed at enhancing patient engagement, which in turn optimizes resources and significantly improves patient outcomes. These innovative tools are designed to identify care gaps, set priorities for patient engagement, and monitor progress over time. By effectively increasing the number of scheduled and attended appointments, as well as annual wellness checks and telehealth consultations, healthcare practices can experience notable advancements. The system also plays a crucial role in improving performance on key quality metrics related to MIPS, PCMH, MSSP, and other standards. As a result, staff can focus their attention on other urgent care needs while ensuring patients receive timely, relevant information for the best possible care. IBM Phytel’s solutions are compatible with virtually any electronic health record (EHR), fostering collaboration among patients, healthcare providers, and care teams to achieve better health outcomes. The platform employs evidence-based communication strategies to enhance health for high-priority patients effectively. Furthermore, it supports the rollout of personalized management campaigns for chronic and preventive care, promoting proactive patient engagement. By implementing automated, multi-channel appointment reminders, healthcare practices can substantially decrease the occurrence of no-shows, leading to a more streamlined and efficient healthcare delivery process. This comprehensive approach not only addresses immediate patient needs but also lays the foundation for long-term health management and improved overall wellness.

What is Care Director?

Achieving the goals of care coordination while minimizing costs is crucial for improving patient satisfaction and building loyalty. These goals, however, are quite complex. Your organization needs a population health software solution that provides a collaborative care plan, effectively integrated across all healthcare settings, without interrupting the workflows of its users. Utilizing automated outreach tools for patients is essential, as it allows care coordinators to dedicate more time to strategic tasks. Now is the ideal time to explore Care Director. By adopting Care Director, your team can optimize the organization of outpatient services, classify patients into healthy and at-risk categories, and receive care recommendations based on actionable clinical insights, which ultimately promotes timely interventions and enhances overall population health. Care Director enables healthcare providers to access a comprehensive care plan directly within their existing workflows, making it easier to retrieve information and communicate efficiently back to care navigators with just a few clicks. This innovative approach not only transforms the care delivery process but also empowers organizations to improve operational efficiency and elevate the quality of care provided to patients. Moreover, prioritizing such solutions can lead to long-lasting positive outcomes for both patients and healthcare providers alike.

Media

Media

Integrations Supported

Arrendale Associates
Doc-U-Aide
Doc-U-Scribe
DocSpera
FlashBlade//S
FlexScanMD
Klara
LucidAct
MyCarePlan
OhMD
Oneview Healthcare
Persivia CareTrak
PowerSpeak
Qventus
ReferralMD
Saykara
TimeDoc Health
Trace Headcount

Integrations Supported

Arrendale Associates
Doc-U-Aide
Doc-U-Scribe
DocSpera
FlashBlade//S
FlexScanMD
Klara
LucidAct
MyCarePlan
OhMD
Oneview Healthcare
Persivia CareTrak
PowerSpeak
Qventus
ReferralMD
Saykara
TimeDoc Health
Trace Headcount

API Availability

Has API

API Availability

Has API

Pricing Information

Pricing not provided.
Free Trial Offered?
Free Version

Pricing Information

Pricing not provided.
Free Trial Offered?
Free Version

Supported Platforms

SaaS
Android
iPhone
iPad
Windows
Mac
On-Prem
Chromebook
Linux

Supported Platforms

SaaS
Android
iPhone
iPad
Windows
Mac
On-Prem
Chromebook
Linux

Customer Service / Support

Standard Support
24 Hour Support
Web-Based Support

Customer Service / Support

Standard Support
24 Hour Support
Web-Based Support

Training Options

Documentation Hub
Webinars
Online Training
On-Site Training

Training Options

Documentation Hub
Webinars
Online Training
On-Site Training

Company Facts

Organization Name

Phytel, An IBM Company

Date Founded

1997

Company Location

United States

Company Website

www.ibm.com/watson-health/about/phytel

Company Facts

Organization Name

Altera Digital Health

Date Founded

2017

Company Location

United States

Company Website

www.alterahealth.com/solution/care-director/

Categories and Features

Population Health Management (PHM)

Analytics
Cost-of-Care Analysis
Data Storage
EMR/EHR Integration
Patient Engagement
Patient Identification
Patient Risk Stratification
Patient-Reported Outcomes
Payment Bundling
Predictive Alerts
Test & Treatment Reminders
Utilization Tracking

Categories and Features

Patient Case Management

Activity Tracking
Assessment Notes
Billing & Invoicing
Calendar Management
Candidate Identification
Case List Management
Eligibility Verification
HIPAA Compliant
Medical History Records
Patient Records
Referral Management
Treatment Planning

Population Health Management (PHM)

Analytics
Cost-of-Care Analysis
Data Storage
EMR/EHR Integration
Patient Engagement
Patient Identification
Patient Risk Stratification
Patient-Reported Outcomes
Payment Bundling
Predictive Alerts
Test & Treatment Reminders
Utilization Tracking

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