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What is IBM Phytel?

IBM Phytel provides automated solutions aimed at enhancing patient engagement, which in turn optimizes resources and significantly improves patient outcomes. These innovative tools are designed to identify care gaps, set priorities for patient engagement, and monitor progress over time. By effectively increasing the number of scheduled and attended appointments, as well as annual wellness checks and telehealth consultations, healthcare practices can experience notable advancements. The system also plays a crucial role in improving performance on key quality metrics related to MIPS, PCMH, MSSP, and other standards. As a result, staff can focus their attention on other urgent care needs while ensuring patients receive timely, relevant information for the best possible care. IBM Phytel’s solutions are compatible with virtually any electronic health record (EHR), fostering collaboration among patients, healthcare providers, and care teams to achieve better health outcomes. The platform employs evidence-based communication strategies to enhance health for high-priority patients effectively. Furthermore, it supports the rollout of personalized management campaigns for chronic and preventive care, promoting proactive patient engagement. By implementing automated, multi-channel appointment reminders, healthcare practices can substantially decrease the occurrence of no-shows, leading to a more streamlined and efficient healthcare delivery process. This comprehensive approach not only addresses immediate patient needs but also lays the foundation for long-term health management and improved overall wellness.

What is CitiusTech SCORE+?

SCORE+â„¢ is a versatile platform that supports the creation and implementation of an effective, scalable HEDIS strategy through comprehensive reporting, workflow automation, and insights derived from natural language processing. This system is designed to equip health plans with the visibility and transparency required to improve their operational efficiency, accelerating their journey towards quality improvement. By identifying the best providers for engagement and addressing critical gaps, it reduces friction for providers while enhancing collaborative efforts. The platform also includes various self-service tools, including Rule authoring and Audit 360, which promote efficiency and enable quick decision-making. The Measure Engine, powered by BI-Clinical, is built for adaptability, ensuring it aligns with business requirements and produces measure outputs that come with robust auditing features, available in various formats to encourage effective teamwork and drive quality improvements. Ultimately, by utilizing these cutting-edge resources, health plans can significantly elevate their overall performance and service delivery. This holistic approach not only streamlines operations but also fosters a culture of continuous improvement within health organizations.

Media

Media

Integrations Supported

Integrations Supported

Lyniate Corepoint
Rhapsody

API Availability

Has API

API Availability

Has API

Pricing Information

Pricing not provided

Pricing Information

Pricing not provided

Supported Platforms

SaaS

Supported Platforms

SaaS

Customer Service / Support

Standard Support
24 Hour Support
Web-Based Support

Customer Service / Support

Standard Support
24 Hour Support
Web-Based Support

Training Options

Documentation Hub
Webinars
Online Training
On-Site Training

Training Options

Documentation Hub
Webinars
Online Training

Company Facts

Organization Name

Phytel, An IBM Company

Date Founded

1997

Company Location

United States

Company Website

www.ibm.com/watson-health/about/phytel

Company Facts

Organization Name

CitiusTech

Date Founded

2005

Company Location

United States

Company Website

www.citiustech.com/platforms/score

Categories and Features

Population Health Management (PHM)

Analytics
Cost-of-Care Analysis
Data Storage
EMR/EHR Integration
Patient Engagement
Patient Identification
Patient Risk Stratification
Patient-Reported Outcomes
Predictive Alerts
Utilization Tracking

Categories and Features

Population Health Management (PHM)

Analytics
Cost-of-Care Analysis
EMR/EHR Integration
Patient Engagement
Patient Identification
Patient Risk Stratification
Patient-Reported Outcomes
Payment Bundling
Predictive Alerts
Test & Treatment Reminders
Utilization Tracking

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