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What is IBM Process Mining?

IBM Process Mining empowers organizations to uncover business processes that stand to gain significantly from automation opportunities. By leveraging data from business systems, it constructs comprehensive process visualizations that highlight potential bottlenecks or deviations that might be obscured within existing workflows. This tool provides users with an unbiased perspective on their business operations, pinpointing specific areas where automation efforts should be concentrated. Additionally, it enables the simulation of various scenarios to effectively prioritize automation projects based on their potential impact. As a core component of IBM Cloud Paks for Automation, IBM Process Mining not only identifies the most promising processes for automation but also assesses the anticipated return on investment. Furthermore, it illustrates the potential effects of automation initiatives throughout the workflow, allowing for informed decision-making prior to implementation. This ability to foresee changes enhances strategic planning and optimizes resource allocation in automation endeavors.

What is EPSS?

EPSS enables organizations to showcase a wide range of knowledge assets, such as simulations, multimedia content, and documents, specifically designed for each stage of a given process, allowing users to access these resources instantly with a simple click, which efficiently accelerates the completion of business tasks while ensuring accuracy and alignment with best practices. Consequently, businesses can notably reduce the frequency of help desk inquiries, improve employee productivity, elevate skill levels, and minimize disruptions stemming from IT changes. By offering electronic support to users of IT applications, organizations can enhance user productivity even further and decrease the number of help desk requests. This strategy not only promotes the smooth execution of business processes but also guarantees compliance with recognized best practices across various operational activities. Furthermore, the adoption of EPSS cultivates a more agile and capable work environment, ultimately leading to improved overall performance.

Media

Media

Integrations Supported

Automation Anywhere
Qlik Cloud Analytics

Integrations Supported

Automation Anywhere
Qlik Cloud Analytics

API Availability

Has API

API Availability

Has API

Pricing Information

Pricing not provided.
Free Trial Offered?
Free Version

Pricing Information

Pricing not provided.
Free Trial Offered?
Free Version

Supported Platforms

SaaS
Android
iPhone
iPad
Windows
Mac
On-Prem
Chromebook
Linux

Supported Platforms

SaaS
Android
iPhone
iPad
Windows
Mac
On-Prem
Chromebook
Linux

Customer Service / Support

Standard Support
24 Hour Support
Web-Based Support

Customer Service / Support

Standard Support
24 Hour Support
Web-Based Support

Training Options

Documentation Hub
Webinars
Online Training
On-Site Training

Training Options

Documentation Hub
Webinars
Online Training
On-Site Training

Company Facts

Organization Name

IBM

Date Founded

1911

Company Location

United States

Company Website

www.ibm.com/cloud/cloud-pak-for-business-automation/process-mining

Company Facts

Organization Name

Epiance Software

Date Founded

2001

Company Location

India

Company Website

www.epiplex500.com

Categories and Features

Business Process Management

Access Controls / Permissions
Alerts / Notifications
Business Process Automation
Business Rules Management
Collaboration
Process Change Tracking
Process Mapping
Process Modeling & Design
Visual Workflow Management

Categories and Features

Business Process Management

Access Controls / Permissions
Alerts / Notifications
Business Process Automation
Business Rules Management
Collaboration
Process Change Tracking
Process Mapping
Process Modeling & Design
Visual Workflow Management

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