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What is IBM Sterling Partner Engagement Manager?

IBM® Sterling Partner Engagement Manager optimizes the onboarding journey for new partners while improving the oversight of existing collaborations, leading to substantial savings in both time and resources. By automating the onboarding procedures, this platform reduces the likelihood of costly manual mistakes and enhances overall productivity, enabling partners to take charge of their own information independently. From IBM’s viewpoint, establishing a partnership encompasses three fundamental elements: executing onboarding processes for both new and current partners, nurturing an ongoing relationship via a "continuous-touch" approach, and providing both business and partner staff with self-service resources to lessen reliance on support teams. To understand how IBM tackles the complexities of onboarding, delve into the capabilities and framework of PEM in this comprehensive technical overview of IBM Sterling Partner Engagement. Furthermore, this system allows for consolidated management of contact and certification details, effectively removing redundant manual efforts and employing progress dashboards to monitor activities accurately, thereby ensuring a more seamless partnership experience. The integration of these features not only facilitates better communication but also fosters a more collaborative environment for all parties involved.

What is Channelscaler?

Channelscaler is a category-defining PRM and channel program automation platform that combines best-in-class technology with deep channel expertise to power the modern partner ecosystem. Emerging from the merger of Channel Mechanics and Allbound, it unites decades of channel innovation into one modular, AI-powered solution. Businesses use Channelscaler to streamline every stage of the partner lifecycle, from onboarding and training to deal registration, lead distribution, incentive management, and renewals. Its flexible architecture enables companies to implement tailored workflows, scaling with their needs while avoiding unnecessary complexity or costs. Partner portals, intuitive dashboards, and automated processes simplify collaboration and make it easier for partners to do business, leading to faster deal activation and stronger relationships. By integrating with CRMs and go-to-market platforms, Channelscaler centralizes partner data, providing real-time insights into engagement, performance, and ROI. This empowers leaders to make smarter decisions, optimize incentives, and drive measurable revenue growth. Trusted by companies like Zendesk, Thales, and SentinelOne, it has become the platform of choice for enterprises looking to scale globally. Beyond the technology, Channelscaler offers strategic support and expertise, ensuring customers maximize their investment. Its guiding principle—channel expert-ease—captures the mission to make channel growth simple, predictable, and effective.

Media

Media

Integrations Supported

IBM Cloud

Integrations Supported

IBM Cloud

API Availability

Has API

API Availability

Has API

Pricing Information

Pricing not provided.
Free Trial Offered?
Free Version

Pricing Information

Pricing not provided.
Free Trial Offered?
Free Version

Supported Platforms

SaaS
Android
iPhone
iPad
Windows
Mac
On-Prem
Chromebook
Linux

Supported Platforms

SaaS
Android
iPhone
iPad
Windows
Mac
On-Prem
Chromebook
Linux

Customer Service / Support

Standard Support
24 Hour Support
Web-Based Support

Customer Service / Support

Standard Support
24 Hour Support
Web-Based Support

Training Options

Documentation Hub
Webinars
Online Training
On-Site Training

Training Options

Documentation Hub
Webinars
Online Training
On-Site Training

Company Facts

Organization Name

IBM

Date Founded

1911

Company Location

United States

Company Website

www.ibm.com/products/partner-engagement-manager

Company Facts

Organization Name

Channelscaler

Date Founded

2011

Company Location

Ireland

Company Website

channelscaler.com

Categories and Features

Partner Relationship Management (PRM)

Asset Management
Business Plans
Channel Marketing Automation
Collaboration Tools
Compliance Management
Deal Management
Deal Registration
Lead Generation
Lead Sharing
Partner Onboarding
Partner Portal
Performance Metrics
Rewards Programs
Workflow Management

Categories and Features

Channel Management

Campaign Management
Channel Analytics
Incentive Management
Inventory Control
Lead Management
Opportunity Management
Order Management
Partner Management
Product Management
Reseller Management

Channel Marketing

Campaign Management
Channel Analytics
Content Management & Sharing
Incentive Management
Inventory Control
Lead Management
Multiple Channel Configurations
Order Management
Partner Management
Pipeline Management
Social Promotion

Partner Relationship Management (PRM)

Asset Management
Business Plans
Channel Marketing Automation
Collaboration Tools
Compliance Management
Deal Management
Deal Registration
Lead Generation
Lead Sharing
Partner Onboarding
Partner Portal
Performance Metrics
Rewards Programs
Workflow Management

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