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What is ICE Integrated Country Engine?

The ICE Engine e-Government platform provides citizens with a cohesive national identity, enabling them to have a holistic perspective on their interactions with governmental services. RLB Systems focuses on creating, deploying, and overseeing technology-oriented solutions tailored to the needs of government entities. We aim to enhance the service delivery experience for citizens, which we believe leads to increased revenue and higher compliance rates for governments. As citizens experience greater disposable income, it allows governments to further enhance their offerings, ultimately earning the trust and support of their communities. Our commitment to continuous improvement drives us to pursue excellence in both our technical capabilities and service delivery, while we embrace innovative approaches. This commitment ensures we proactively adapt our solutions to the changing needs of society, maintaining our relevance and effectiveness in fulfilling our mission. We understand that a responsive government can significantly impact citizens' lives, fostering a more engaged and satisfied populace.

What is CivicPlus Process Automation and Digital Services?

CivicPlus Process Automation and Digital Services equips local governments with the essential tools needed to provide citizens with accessible and convenient online services that align with budgetary constraints. Our user-friendly low-code platform simplifies the automation of various online services, eliminating the hassle of traditional paper processes. By integrating vital software systems, municipalities can streamline and enhance their daily operations. Citizens benefit from the ability to access services online, pay their bills, submit applications, obtain licenses, and much more, which significantly eases administrative burdens for both citizens and staff. Recognizing the challenges local governments face in transitioning to digital solutions, our clients typically see a revenue increase of around 20%. With more than 150 customizable pre-built templates available for immediate deployment, you can swiftly address the most frequent requests from both citizens and staff, making the shift to a digital-first approach smoother and more efficient. Embrace the future of local governance and transform the way you engage with your community.

Media

Media

Integrations Supported

Integrations Supported

CivicPlus Municipal Websites

API Availability

API Availability

Has API

Pricing Information

Pricing not provided

Pricing Information

Pricing is designed to accommodate varying individual needs and specific requirements. To obtain accurate information please contact CivicPlus directly.
Free Version

Supported Platforms

SaaS
Android
Windows

Supported Platforms

SaaS

Customer Service / Support

Standard Support
Web-Based Support

Customer Service / Support

Standard Support
24 Hour Support
Web-Based Support

Training Options

Documentation Hub
Online Training
On-Site Training

Training Options

Documentation Hub
Webinars
Online Training
On-Site Training

Company Facts

Organization Name

RLB Systems

Date Founded

2011

Company Location

South Africa

Company Website

rlbsystems.com/solutions/

Company Facts

Organization Name

CivicPlus

Date Founded

2001

Company Location

United States

Company Website

www.civicplus.com/government-process-automation/

Categories and Features

Compliance

Controls Testing
Environmental Compliance
Risk Management
Version Control

Government

Not specified

Law Enforcement

Not specified

Categories and Features

Government

Code Enforcement
Compliance Management
License Issuance
Permit Issuance
Self Service Portal
Utility Billing

Submission Management

Not specified

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