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Ratings and Reviews 8 Ratings
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New RelicApproximately 25 million engineers are employed across a wide variety of specific roles. As companies increasingly transform into software-centric organizations, engineers are leveraging New Relic to obtain real-time insights and analyze performance trends of their applications. This capability enables them to enhance their resilience and deliver outstanding customer experiences. New Relic stands out as the sole platform that provides a comprehensive all-in-one solution for these needs. It supplies users with a secure cloud environment for monitoring all metrics and events, robust full-stack analytics tools, and clear pricing based on actual usage. Furthermore, New Relic has cultivated the largest open-source ecosystem in the industry, simplifying the adoption of observability practices for engineers and empowering them to innovate more effectively. This combination of features positions New Relic as an invaluable resource for engineers navigating the evolving landscape of software development.
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What is ICEFLO?
ICEFLO Runbook Management (RBM) is a powerful, ServiceNow®-native platform that transforms how organizations handle operational resilience by digitizing and centralizing runbooks. It replaces cumbersome spreadsheet-based approaches with a modern, intuitive interface that supports detailed event planning, task management, and scheduling. RBM aggregates multiple interconnected runbooks into a unified event overview, providing real-time data and insights critical for navigating complex operations. The platform enables users to raise and manage issues directly within the workflow, with immediate impact on forecasts and prioritization. Seamlessly integrated with ServiceNow®’s broader ecosystem, RBM links runbooks to change requests, services, incidents, and risks for comprehensive visibility and control. This solution empowers organizations to deliver more change, reduce downtime, and maintain regulatory compliance with confidence.
What is Callgoose SQIBS?
Callgoose SQIBS is an innovative automation platform aimed at transforming IT operations, improving incident management, and enhancing system dependability. It offers features such as immediate alerts, on-call personnel scheduling, automated incident resolution, and seamless integrations to minimize downtime while maximizing operational effectiveness.
🔹 Use Cases: Automatic incident resolution, scheduling for on-call staff, process automation, management of IT inquiries, event-driven automation, and compatibility with cloud service integrations.
🔹 Target Users: Businesses, DevOps teams, managed service providers (MSPs), and IT departments across diverse industries, including software as a service (SaaS), finance, e-commerce, telecommunications, and healthcare.
🔹 Noteworthy Features: Notifications across multiple channels, automation of runbooks, no per-user fees, and extensive customization options.
🔹 Pricing: Subscription plans range from a free Freemium option ($0) to a Dedicated plan priced at $1000/month, with automation functionalities included in all paid tiers.
Designed for compatibility with any IT service management (ITSM), DevOps, or cloud solution, Callgoose SQIBS prioritizes scalability and cost-effectiveness while ensuring seamless IT automation. Furthermore, users can look forward to continuous updates and enhancements that will further enrich their overall experience. With its comprehensive capabilities, it positions itself as a leader in the field of IT automation. 🚀
Integrations Supported
Airbrake
Amazon CloudWatch
Amazon EventBridge
Amazon OpenSearch Service
Ansible
Auvik
CloudMonitor
ServiceNow
Splunk AppDynamics
Integrations Supported
Airbrake
Amazon CloudWatch
Amazon EventBridge
Amazon OpenSearch Service
Ansible
Auvik
CloudMonitor
ServiceNow
Splunk AppDynamics
API Availability
Has API
API Availability
Has API
Pricing Information
Pricing not provided.
Free Trial Offered?
Free Version
Pricing Information
$10/month
Free Trial Offered?
Free Version
Supported Platforms
SaaS
Android
iPhone
iPad
Windows
Mac
On-Prem
Chromebook
Linux
Supported Platforms
SaaS
Android
iPhone
iPad
Windows
Mac
On-Prem
Chromebook
Linux
Customer Service / Support
Standard Support
24 Hour Support
Web-Based Support
Customer Service / Support
Standard Support
24 Hour Support
Web-Based Support
Training Options
Documentation Hub
Webinars
Online Training
On-Site Training
Training Options
Documentation Hub
Webinars
Online Training
On-Site Training
Company Facts
Organization Name
Agenor Technology
Date Founded
2019
Company Location
United Kingdom
Company Website
www.iceflo.com
Company Facts
Organization Name
ZEAZONZ TECHNOLOGIES
Company Location
Singapore
Company Website
www.zeazonz.com
Categories and Features
Categories and Features
Incident Management
Audit Trail
Corrective Actions (CAPA)
Disaster Recovery
IT Incident Management
Incident Reporting
OSHA Compliance
Root-Cause Diagnosis
Safety Management
Task Management
Ticket Management