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What is ICEFLO?

ICEFLO Runbook Management (RBM) is a powerful, ServiceNow®-native platform that transforms how organizations handle operational resilience by digitizing and centralizing runbooks. It replaces cumbersome spreadsheet-based approaches with a modern, intuitive interface that supports detailed event planning, task management, and scheduling. RBM aggregates multiple interconnected runbooks into a unified event overview, providing real-time data and insights critical for navigating complex operations. The platform enables users to raise and manage issues directly within the workflow, with immediate impact on forecasts and prioritization. Seamlessly integrated with ServiceNow®’s broader ecosystem, RBM links runbooks to change requests, services, incidents, and risks for comprehensive visibility and control. This solution empowers organizations to deliver more change, reduce downtime, and maintain regulatory compliance with confidence.

What is Chef?

Chef converts infrastructure into code, streamlining the process of building, deploying, and managing your infrastructure. This approach allows for modifications, testing, and repetition of infrastructure with the same ease as application code. Chef Infrastructure Management further enhances this by automating the management of infrastructure, ensuring that configurations are uniformly applied across all environments. With Chef Compliance, enterprises can effortlessly enforce and uphold compliance standards. Additionally, Chef App Delivery facilitates the consistent and scalable delivery of high-quality application results. Meanwhile, Chef Desktop empowers IT teams by automating the deployment, management, and ongoing compliance of IT resources, leading to increased efficiency and effectiveness in operations. This comprehensive suite of tools ultimately transforms how organizations handle their technology infrastructure.

Media

Media

Integrations Supported

Amazon EC2
Amazon Web Services (AWS)
Canonical Juju
Cmd
Corz Cloud
Defakto
Device42
Digital.ai Release
F5 BIG-IP DDoS Hybrid Defender
Fidelis Halo
JFrog
MicroK8s
NetWatch.ai
Opsera
Planview Release
SecretHub
Slack
Sonatype Nexus Repository
StackStorm

API Availability

API Availability

Pricing Information

Pricing not provided
Free Version

Pricing Information

Pricing not provided

Supported Platforms

SaaS
Android
iPhone
iPad

Supported Platforms

SaaS

Customer Service / Support

Web-Based Support

Customer Service / Support

Standard Support

Training Options

Documentation Hub

Training Options

Documentation Hub
Webinars
Online Training

Company Facts

Organization Name

Agenor Technology

Date Founded

2019

Company Location

United Kingdom

Company Website

www.iceflo.com

Company Facts

Organization Name

Progress Software

Date Founded

1981

Company Location

United States

Company Website

www.chef.io

Categories and Features

Runbook Automation

Not specified

Categories and Features

Cloud Compliance

Not specified

Configuration Management

Access Control / Permissions
Application Deployment
Automated Provisioning
Infrastructure Automation
Node Management
Orchestration
Reporting Analytics / Visualization
Task Management

Continuous Delivery

Not specified

DevOps

Dashboard
Release Management
Timeline Management
Troubleshooting Reports

IT Automation

Not specified

Release Management

Not specified

Runbook Automation

Not specified

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