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Ratings and Reviews 11 Ratings
What is ICOMM TMA?
ICOMM is a consultancy and management firm in the telecommunications sector that emphasizes a comprehensive range of services, including IT Telecom Expense Management, fixed telephony assistance, UCaaS, mobility services, contract and RFP management, network transformation consulting, and Bill Payment Services. With a global clientele spanning over 4,000 locations in regions such as North America, Europe, and Asia Pacific, ICOMM has built a reputation as a reliable partner since its inception in the early 1990s, reflected in its noteworthy client retention statistics. The company is committed to being the leading provider in telecommunications management services, consistently striving to exceed client expectations through the delivery of innovative technology and superior analytical insights. By focusing on both innovation and customer satisfaction, ICOMM persistently adapts its services to align with the evolving demands of its varied customer base, ensuring that they remain at the forefront of the industry. Ultimately, ICOMM's dedication to excellence positions it as a pivotal player in shaping the future of telecom management.
What is Datagate Telecom Billing?
Datagate provides a software-as-a-service and telecom billing solution tailored for managed service providers (MSPs) that offer unified communications as a service (UCaaS) VoIP, as well as mobile voice and data solutions. It seamlessly integrates with various widely-used software platforms favored by MSPs, such as ConnectWise Manage and QuickBooks, ensuring a smooth operational flow. In addition to billing, Datagate and its partners are equipped to manage all aspects of telecom tax and compliance requirements effectively. This comprehensive approach allows MSPs to focus more on their core business while leaving the complexities of billing and compliance to experts.
Integrations Supported
Avalara
Bandwidth
Brightlink Voice
ConnectBooster
ConnectWise PSA
MYOB
QuickBooks Online
Quoter
SkySwitch
Twilio
Integrations Supported
Avalara
Bandwidth
Brightlink Voice
ConnectBooster
ConnectWise PSA
MYOB
QuickBooks Online
Quoter
SkySwitch
Twilio
API Availability
Has API
API Availability
Has API
Pricing Information
Pricing not provided.
Free Trial Offered?
Free Version
Pricing Information
Pricing not provided.
Free Trial Offered?
Free Version
Supported Platforms
SaaS
Android
iPhone
iPad
Windows
Mac
On-Prem
Chromebook
Linux
Supported Platforms
SaaS
Android
iPhone
iPad
Windows
Mac
On-Prem
Chromebook
Linux
Customer Service / Support
Standard Support
24 Hour Support
Web-Based Support
Customer Service / Support
Standard Support
24 Hour Support
Web-Based Support
Training Options
Documentation Hub
Webinars
Online Training
On-Site Training
Training Options
Documentation Hub
Webinars
Online Training
On-Site Training
Company Facts
Organization Name
ICOMM
Company Location
United States
Company Website
www.icomm.co
Company Facts
Organization Name
Datagate Innovation
Date Founded
2015
Company Location
United States
Company Website
www.datagate-i.com
Categories and Features
IT Management
Capacity Monitoring
Compliance Management
Event Logs
Hardware Inventory
IT Budgeting
License Management
Patch Management
Remote Access
Scheduling
Software Inventory
User Activity Monitoring
Categories and Features
Billing and Invoicing
Billing Portal
Contact Database
Contingency Billing
Customer Portal
Customizable Invoices
Dunning Management
Hourly Billing
Invoice History
Mobile Payments
Multi-Currency
Online Invoicing
Online Payments
Payment Processing
Project Billing
Recurring/Subscription Billing
Service Ticket Billing
Tax Calculator
Billing and Provisioning
Billing & Invoicing
Carrier Access Billing
Contract Management
Customer Accounts
Customizable Billing
Flexible Rate Tables
Internet
Order Management
Post-Paid Systems
Pre-Paid Systems
Provisioning
Rating
Self Service Portal
Service Order System
VoIP
Business VoIP
Call Parking
Call Recording
Contact Management
Encryption
IVR / Voice Recognition
Ring Groups
SIP Trunking
Unified Communications
Voice Quality Enhancement
Payment Processing
ACH Check Transactions
Bitcoin Compatible
Debit Card Support
Gift Card Management
Mobile Payments
Online Payments
POS Transactions
Receipt Printing
Recurring Billing
Signature Capture
Recurring Billing
Customer Portal
Deferred Billing
Discount Management
Dunning Management
Invoice History
Multi-Currency
Multi-Period Recurring Billing
Payment Processing
Recurring Donations
Subscription Billing
Telecom Expense Management
Billing for Data
Billing for Voice
Call Monitoring
Chargeback Tracking
Contract Negotiation
Fixed Line Compatibility
Internal Cost Allocation
Mobile Line Compatibility
Usage Reporting
Telephony
Auto-Dialer
Call Center Management
Call Monitoring
Contact Management
IVR / Voice Recognition
Inbound Reporting
Outbound Reporting
Predictive Dialer
Telemarketing Management
VoIP
Voice & Data Integration
Utility Billing
ACH Payment Processing
Account Management
Billing & Invoicing
Cable
Collections Management
Customer Management
Electricity
Meter Management
Metered Billing
Move In / Move Out
Natural Gas
Non-Metered Billing
Online Payment Processing
Penalty / Cut-Off Processing
Rate Management
Service Call Management
Trash
Water
Work Order Management