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What is ICUC.Social?

Social media never sleeps, and it’s essential to recognize that crises can arise out of nowhere. A single unfavorable tweet can have a long-lasting effect on a company's financial performance. Consequently, as a Social Media Brand Manager, it’s vital to assess your preparedness to tackle emergencies at any time. If your response isn’t a confident "yes," seeking support from a professional partner could be a prudent choice. ICUC is an international, multilingual social media team that partners with your business to engage with customers around the clock. Known for its expertise in community management, ICUC offers social media moderation services tailored to foster communication and resolve customer service challenges. Our moderation approaches are specifically designed for your brand, including text moderation, pre-approved engagement responses, video and image moderation, contest management, and much more. With a diverse team of experts fluent in over 20 languages, we make sure your customers always feel acknowledged and appreciated, which helps build enduring relationships. In the rapidly evolving digital environment, being proactive and well-prepared can significantly enhance your brand’s standing in the eyes of your audience. This proactive stance can ultimately lead to a more resilient and trustworthy brand image.

What is Azure AI Content Safety?

Azure AI Content Safety functions as a robust platform dedicated to content moderation, leveraging artificial intelligence to safeguard your content effectively. By utilizing sophisticated AI models, it significantly improves online experiences for users by quickly detecting offensive or unsuitable material present in both textual and visual formats. The language models can analyze text across various languages, whether it’s brief or lengthy, while skillfully understanding context and nuance. In addition, the vision models employ state-of-the-art Florence technology for image recognition, enabling the identification of a wide range of objects within images. AI content classifiers are meticulously designed to recognize content associated with sexual themes, violence, hate speech, and self-harm, achieving an impressive level of precision in their evaluations. Moreover, the platform offers severity scores that pertain to content moderation, which indicate the potential risk level of the content on a scale from low to high, thus aiding in making well-informed decisions regarding user safety. This comprehensive strategy not only enhances the security of online interactions but also fosters a more welcoming and secure digital space for all users. Ultimately, the continual advancements in AI technology promise to further enrich the effectiveness of content moderation practices.

Media

Media

Integrations Supported

Azure AI Content Understanding
Azure AI Translator
Azure Marketplace
Azure Speaker Recognition
Azure Text to Speech
Azure Video Indexer
Crestwood Cloud
Facebook
Instagram
Microsoft Azure Responsible AI
Pinterest
QnA Maker
X (Twitter)

Integrations Supported

Azure AI Content Understanding
Azure AI Translator
Azure Marketplace
Azure Speaker Recognition
Azure Text to Speech
Azure Video Indexer
Crestwood Cloud
Facebook
Instagram
Microsoft Azure Responsible AI
Pinterest
QnA Maker
X (Twitter)

API Availability

Has API

API Availability

Has API

Pricing Information

Pricing not provided.
Free Trial Offered?
Free Version

Pricing Information

Pricing not provided.
Free Trial Offered?
Free Version

Supported Platforms

SaaS
Android
iPhone
iPad
Windows
Mac
On-Prem
Chromebook
Linux

Supported Platforms

SaaS
Android
iPhone
iPad
Windows
Mac
On-Prem
Chromebook
Linux

Customer Service / Support

Standard Support
24 Hour Support
Web-Based Support

Customer Service / Support

Standard Support
24 Hour Support
Web-Based Support

Training Options

Documentation Hub
Webinars
Online Training
On-Site Training

Training Options

Documentation Hub
Webinars
Online Training
On-Site Training

Company Facts

Organization Name

ICUC.Social

Date Founded

2002

Company Location

Canada

Company Website

icuc.social/our-services/social-media-content-moderation/

Company Facts

Organization Name

Microsoft

Date Founded

1975

Company Location

United States

Company Website

azure.microsoft.com/en-us/products/ai-services/ai-content-safety/

Categories and Features

Content Moderation

Artificial Intelligence
Audio Moderation
Brand Moderation
Comment Moderation
Customizable Filters
Image Moderation
Moderation by Humans
Reporting / Analytics
Social Media Moderation
User-Generated Content (UGC) Moderation
Video Moderation

Categories and Features

Content Moderation

Artificial Intelligence
Audio Moderation
Brand Moderation
Comment Moderation
Customizable Filters
Image Moderation
Moderation by Humans
Reporting / Analytics
Social Media Moderation
User-Generated Content (UGC) Moderation
Video Moderation

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