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Ratings and Reviews 0 Ratings
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QminderGlobally, businesses incur significant financial losses each year as a result of lengthy wait times. When customers experience inefficiencies in queue management, they are less inclined to stay loyal or recommend the establishment to others. It's vital to assess how different departments and locations perform, keeping a close eye on wait times and the number of customers in line. Equip your team with the necessary tools to enhance customer service, while also recognizing their accomplishments and pinpointing opportunities for improvement. Performance metrics can be easily tracked and disseminated, with service reports serving as an effective means to analyze key performance indicators and gauge the success of your service approach. Offering a virtual waiting list through customers' phones can significantly reduce physical line-ups, allowing them to wait comfortably in their vehicles, at home, or even outdoors. Keeping customers informed with real-time updates about their wait status and other relevant information is essential. Additionally, fostering communication with customers to gather their feedback can provide valuable insights for ongoing enhancements. By addressing these aspects, you can create a more efficient and satisfying experience for your clientele.
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What is IDEMIA?
IDEMIA is recognized as a leading expert in identity technology, specializing in biometrics and cryptographic methods to ensure secure and seamless experiences in both the physical and digital domains. The organization offers a diverse range of solutions that span various sectors, including payment systems, connectivity, access control, public safety, and travel, all aimed at facilitating secure transactions and verifying identities for users worldwide. Serving a vast clientele of over 600 government bodies and 2,400 enterprises, IDEMIA partners with some of the most esteemed brands globally. The firm is dedicated to fostering a safer environment by making sure that identities are both secure and trustworthy for all individuals. Explore the cutting-edge trends that are reinforcing and securing the connections among people, objects, businesses, governments, and everything that connects them, in both physical and virtual spaces. As interactions and transactions evolve to become more streamlined and user-friendly, IDEMIA applies its cryptographic knowledge to ensure these engagements remain protected from emerging threats. In addition, the company is committed to continuously improving its services to effectively address new security challenges that arise in an ever-more interconnected society. This proactive approach allows IDEMIA to maintain its position at the forefront of identity technology innovation.
What is HID Origo?
HID Origo is an innovative cloud-based platform created by HID Global that enables technology partners to develop cohesive physical access control solutions. This platform significantly improves service consistency while revolutionizing the way access control systems are implemented. In addition, HID Origo introduces flexible subscription models, leading to cost reductions and enhanced operational efficiency. It operates on a secure infrastructure backed by top-tier cloud service providers and adheres to industry certifications, all while conforming to HID Global’s service agreements and support frameworks. Users can conveniently manage a dependable network of cloud-connected access control devices, applications, and secure mobile identities from a single interface. By utilizing data efficiently, HID Origo ensures a seamless user experience, bolsters operational productivity, and aids in making informed strategic decisions. Ultimately, HID Origo establishes a strong and scalable framework that promises outstanding service quality and reliability. With such extensive features, HID Origo allows organizations to tackle the challenges of contemporary access control systems with both confidence and simplicity, positioning them for future growth and adaptability.
Integrations Supported
Feenics Access Control
Genea Access Control
API Availability
Has API
API Availability
Has API
Pricing Information
Free
Free Trial Offered?
Free Version
Pricing Information
Pricing not provided.
Free Trial Offered?
Free Version
Supported Platforms
SaaS
Android
iPhone
iPad
Windows
Mac
On-Prem
Chromebook
Linux
Supported Platforms
SaaS
Android
iPhone
iPad
Windows
Mac
On-Prem
Chromebook
Linux
Customer Service / Support
Standard Support
24 Hour Support
Web-Based Support
Customer Service / Support
Standard Support
24 Hour Support
Web-Based Support
Training Options
Documentation Hub
Webinars
Online Training
On-Site Training
Training Options
Documentation Hub
Webinars
Online Training
On-Site Training
Company Facts
Organization Name
IDEMIA
Company Location
France
Company Website
www.idemia.com
Company Facts
Organization Name
HID
Date Founded
2009
Company Location
United States
Company Website
www.hidglobal.com/solutions/cloud-based-physical-access-control