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What is IMS?

IMS is a powerful case management solution that is highly regarded by private investigators and investigative agencies around the world. Whether you are working independently or as part of a larger organization, our software provides you with vital tools necessary for managing your ongoing investigations while ensuring everything remains organized. It enables you to record all aspects of your cases, engage with other team members, and ultimately deliver conclusive results to your clients. An advanced notification system keeps you updated, making it easier to handle multiple cases at once. Furthermore, the software's built-in reporting options allow you to compile case summaries and create printable reports that capture a detailed account of all activities and developments. This functionality ensures that every facet of your investigation is accurately documented and readily available for review. With IMS, you can enhance your operational efficiency and provide exceptional service to your clients.

What is Column Case Management?

Launched in 2006, Column Case Management has become the leading web-based solution for case management, designed for both commercial and public sector organizations. Built on the BMC Remedy Action Request System (ARS), this software enables entities to efficiently manage both simple and complex processes, fostering compliance with best practices and standardization. Notable features include robust reporting and analytics, task automation, knowledge management, service level agreements (SLAs), oversight of notifications, and audit controls, among others. Popular applications of Column Case Management comprise Column Case Investigative, Column Customer Service Support, and Column Records Management. Its extensive functionality and adaptability position it as an essential resource for organizations aiming to boost their operational effectiveness. As a result, many businesses have reported significant improvements in workflow efficiency and overall service delivery.

Media

Media

Integrations Supported

Integrations Supported

5X

API Availability

API Availability

Pricing Information

$30 per month
Free Trial Offered?

Pricing Information

$60000.00/one-time
Basic cost for the software plus per user licensing.
Free Trial Offered?

Supported Platforms

SaaS
Android
iPhone
iPad

Supported Platforms

SaaS
Windows

Customer Service / Support

Standard Support
Web-Based Support

Customer Service / Support

Standard Support
24 Hour Support

Training Options

Documentation Hub
Webinars
Online Training

Training Options

Documentation Hub
Webinars
Online Training
On-Site Training

Company Facts

Organization Name

Investigator Software

Company Location

United Kingdom

Company Website

www.investigatorsoftware.co.uk

Company Facts

Organization Name

Column Technologies

Date Founded

1998

Company Location

United States

Company Website

www.columnit.com

Categories and Features

Investigation Management

Contact Management
Data Management
Incident Management
Reporting & Statistics
Subject Profiles

Categories and Features

Investigation Management

Contact Management
Incident Management
Reporting & Statistics
Subject Profiles

Law Enforcement

Case Management
Certification Management
Court Management
Court Management Integration
Crime Scene Management
Criminal Database
Dispatching
Evidence Management
Field Reporting
Incident Mapping
Internal Affairs Administration
Investigation Management

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