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What is IN4.BSS?

A diverse range of products, services, and transactions are managed in real-time, featuring an extensive inventory and streamlined order management systems. This setup incorporates automated invoicing and the creation of financial documents for all parties involved. Client charges and partner settlements are based on the details of service transactions or specific events. Service providers frequently collaborate with various partners, including both business-to-consumer and business-to-business clients, agents, vendors, dealers, telecom operators, and cloud service platforms, each with their own unique billing practices and organizational hierarchies within an overarching business model. The rating and billing systems are tailored to represent the characteristics of the client or partner within the transaction chain, which in turn affects revenue, costs, and the methodologies employed for settlement calculations. This intricate framework guarantees that every transaction is meticulously documented and billed in accordance with the distinct agreements established. Furthermore, the adaptability of the system allows it to evolve alongside changing business needs, ensuring ongoing efficiency and accuracy in financial processes.

What is Convergent BSS?

The rise of hyper-connectivity and digital convergence is reshaping the landscape for both consumers and businesses that provide communication and digital services designed for contemporary living. Service providers are experiencing increasing pressure to hasten the introduction of new products while continuously innovating and cutting costs to stay competitive in this swiftly changing market. This challenge is widespread throughout the industry, but it presents a particularly daunting obstacle for smaller regional operators, who, despite enjoying a loyal customer base, grapple with limited resources and face escalating competition from larger Tier 1 companies. To succeed in this environment, these providers must emphasize the delivery of exceptional customer experiences, which encompass real-time balance management and notifications, multi-channel ordering capabilities, efficient customer service, and comprehensive self-service options available through both web and mobile platforms. Additionally, embracing cutting-edge technologies and aligning their strategies with customer expectations will be essential for their long-term sustainability and expansion in an increasingly digital landscape. Ultimately, meeting these evolving demands is vital for their survival and growth amid a highly competitive ecosystem.

Media

Media

Integrations Supported

Additional information not provided

Integrations Supported

Additional information not provided

API Availability

Has API

API Availability

Has API

Pricing Information

Pricing not provided.
Free Trial Offered?
Free Version

Pricing Information

Pricing not provided.
Free Trial Offered?
Free Version

Supported Platforms

SaaS
Android
iPhone
iPad
Windows
Mac
On-Prem
Chromebook
Linux

Supported Platforms

SaaS
Android
iPhone
iPad
Windows
Mac
On-Prem
Chromebook
Linux

Customer Service / Support

Standard Support
24 Hour Support
Web-Based Support

Customer Service / Support

Standard Support
24 Hour Support
Web-Based Support

Training Options

Documentation Hub
Webinars
Online Training
On-Site Training

Training Options

Documentation Hub
Webinars
Online Training
On-Site Training

Company Facts

Organization Name

in4COM Group

Date Founded

2011

Company Location

Austria

Company Website

www.in4comgroup.com

Company Facts

Organization Name

Capgemini

Company Location

Switzerland

Company Website

www.capgemini.com/ch-en/service/telecoms/convergent-business-support-systems/

Categories and Features

Categories and Features

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