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What is INSTANT Insight ?

"INSTANTInsight" is a user-friendly application designed specifically for tablets, enabling various establishments such as restaurants, hotels, gyms, and retail stores to assess customer satisfaction through touch screen devices. These tablets are strategically placed at service counters, lobbies, offices, and entrance areas to maximize accessibility. Available for free on Google Playâ„¢, the app offers an intuitive "ONE-click On-Site Survey System," allowing customers to quickly express their opinions on products and services by selecting stars or smiling faces on the screen. Furthermore, the survey can display two languages at once, catering to a diverse clientele and ensuring that feedback is easily gathered from a wider audience. This innovative approach not only enhances customer engagement but also provides valuable insights for businesses seeking to improve their service quality.

What is Chambre?

The process of submitting a service request has become incredibly straightforward. Gone are the days of making phone calls or dealing with the risk of misunderstandings; now, you can easily arrange a service request or discover the array of special offerings available during your visit. With Chambre, requests can be made using either your mobile browser or the in-room tablet provided by the hotel, ensuring maximum convenience. This mobile capability significantly elevates your overall experience, allowing you to control various amenities such as lights, fans, air conditioning, and more directly from your tablet or smartphone. Thanks to the integration of our IR blaster, your mobile device can also act as a remote for all infrared devices within the room. Furthermore, hotels can enhance the guest experience by offering a wealth of features, such as recommendations for local attractions, shopping options, transportation services, and personalized assistance. A chat function also improves communication between guests and hotel staff, making it unnecessary to handle conventional room keys, as your smartphone can double as your key throughout your stay. This seamless use of technology not only streamlines the guest experience but also contributes to a more enjoyable and stress-free visit for all. Ultimately, the modern hotel experience is now defined by enhanced convenience and personalized service.

Media

Media

Integrations Supported

Additional information not provided

Integrations Supported

Additional information not provided

API Availability

API Availability

Pricing Information

Pricing not provided
Free Version
Free Trial Offered?

Pricing Information

$1 per room per month

Supported Platforms

SaaS
Android
iPhone
iPad

Supported Platforms

SaaS
Android
iPhone
iPad

Customer Service / Support

Standard Support
Web-Based Support

Customer Service / Support

Standard Support
Web-Based Support

Training Options

Documentation Hub
On-Site Training

Training Options

Documentation Hub
Online Training

Company Facts

Organization Name

Pulse Solution

Date Founded

2014

Company Location

Switzerland

Company Website

www.pulse-solution.com/Home/Products

Company Facts

Organization Name

Chambre

Date Founded

2002

Company Location

Ireland

Company Website

chambretec.com/guest/

Categories and Features

Customer Experience

Action Management
Analytics
Dashboard
Feedback Management
Sentiment Analysis
Survey Management
Trend Analysis

Categories and Features

Concierge

Not specified

Guest Messaging

Not specified

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