IP Author vs. Edge

Pylon serves as a comprehensive support platform tailored for contemporary B2B enterprises. We equip post-sales teams with essential tools such as ticketing software, an omnichannel approach for B2B communications (including Slack Connect and Microsoft Teams), an interactive chat widget, a robust knowledge base, an AI-powered support bot, along with customer marketing and account management solutions. Our platform is designed specifically to address the unique needs of B2B businesses, enabling you to assist customers on their preferred channels while facilitating various support tiers. Our AI feature can generate support articles derived from previous issue resolutions, while our Triggers help formalize workflows and business processes. Additionally, with Macros, you can efficiently handle frequent inquiries. Engagement tracking allows for the dissemination of updates, newsletters, and new feature announcements to your clients. All customer information is meticulously organized and accessible in one centralized location, providing stakeholders with a comprehensive view of their team's ongoing concerns. If you're considering utilizing Slack for customer support, we would love to connect, as our users typically manage over 180 customer channels. The integration of these tools not only enhances communication but also streamlines the support process, leading to higher customer satisfaction and improved operational efficiency.

For many years, CCMS and content authoring tools have struggled to keep up with the rapid advancements in cloud technology, but we are here to change that narrative. Paligo was established by industry veterans with extensive backgrounds in technical documentation, leveraging their knowledge to create a contemporary web platform that meets our own standards for usability. Our mission is to broaden the accessibility of structured authoring by simplifying the complexities involved in the process. This is accomplished through our user-friendly and intuitive CCMS, which combines power and resilience, allowing our clients to effortlessly create, manage, translate, and distribute content across multiple channels. By prioritizing user experience, we aim to transform how organizations approach content creation in an ever-evolving digital landscape.

Craft messages that captivate your customers and prompt them to take action. Attentive's AI-driven SMS and Email solution empowers retailers and e-commerce entrepreneurs to effectively engage their audience, generating billions in revenue. Our platform is designed to enhance your marketing strategy by enabling you to pinpoint the right audience, assess key performance indicators, and refine your overall marketing efforts. With over 100 adaptable integrations, you can effortlessly connect with the rest of your marketing ecosystem. We collaborate with top-tier companies in sectors such as retail and e-commerce, food and beverages, as well as media and entertainment. Attentive's AI-enhanced SMS and Email platform can potentially double your return on investment within just a few months. Don't miss the opportunity to discover more about our 30-day free trial, which allows you to experience the benefits firsthand.

Pepperi stands out as the premier unified B2B sales platform tailored for medium to large CPG/FMCG manufacturers and distributors. This comprehensive omnichannel commerce solution oversees every facet of your B2B sales operations and features a powerful trade promotions module. Offering a B2C-like interface, Pepperi encompasses a B2B eCommerce storefront, a mobile order-taking application for iOS and Android, Sales Force Automation, Trade Promotions, Retail Execution, Route Accounting/DSD, and Inside Sales—all within a single, integrated cloud platform that operates seamlessly both online and offline across all devices to enhance B2B sales efforts, whether digital or face-to-face. Moreover, the Pepperi IPaaS (Integration Platform as a Service) ensures your data remains in sync with existing software solutions, including ERPs, accounting systems, and payment and shipping gateways. With a trusted presence among over 1,000 companies across 65 countries, Pepperi also maintains offices in the United States, Europe, the Middle East, and Australia, solidifying its global reach and commitment to client success. This extensive support network enables businesses to maximize their sales potential while navigating the complexities of both online and in-person transactions.

APP Tech has been at the forefront of implementing an incident-based methodology in claims and risk management since its inception in 2003, providing advanced technological solutions to a wide array of clients throughout North America. Our integrated systems have enhanced efficiency and scalability in claims management, improved visibility, accelerated response times, reduced premium costs, and mitigated risk events for numerous customers. Cloud Claims by APP Tech stands out as an acclaimed software solution for risk management and claims processing. Designed specifically for self-insured organizations, third-party administrators, and businesses aiming to monitor their claims and losses, IMS facilitates comprehensive management of the claim lifecycle—from the initial incident report to payment processing and collections. The platform boasts a rich assortment of features that empower users with full oversight of both their claims and associated risk data, including incident and claims management, collaborative tools, detailed reporting, and insurance tracking, among many others. We take great pride in our flawless implementation success and outstanding customer retention rates, which stem from our dedication to thoroughly understanding our clients’ unique demands and delivering tailored solutions that effectively address those needs. Furthermore, our ongoing support ensures that clients maximize the benefits of our software long after implementation.

DWR eDiscovery provides legal professionals with the capability to examine, manage, and produce documents that may be pertinent to ongoing litigation cases. Our suite of software and hosted subscription services includes a variety of document review functionalities, such as AI-based search, keyword searches, keyword highlighting, metadata filtering, and document marking. Moreover, it features privilege logging, redaction capabilities, and analytical tools designed to enhance the user's understanding of their document collection. Users can independently execute all these tasks, allowing them to perform essential eDiscovery functions without the need for external assistance. DWR eDiscovery offers both hosted and on-premises subscription options. The DWR Pro desktop application can be installed on personal computers or servers, with a licensing fee of $1995 per concurrent user per year. For cloud subscriptions, charges are applied based on storage per GB, with a transparent pricing model and no hidden costs involved. The basic Single Matter subscription starts at $10 per GB per month, with a minimum monthly fee of $250. Additionally, private cloud options accommodate multiple matters and users at a rate not exceeding $4 per GB per month, which can decrease to as low as $1 per GB per month for larger volumes. This flexible pricing structure ensures that clients can choose an option that best fits their needs and budgets.

Venn is transforming the way organizations manage BYOD workforces by alleviating the challenges associated with purchasing and safeguarding laptops or managing virtual desktops. Their innovative technology offers a fresh perspective on securing remote staff and contractors who utilize unmanaged devices. By utilizing Venn’s Blue Border™ software, businesses can create a company-managed Secure Enclave on the user’s personal computer, which allows IT departments to protect corporate data while respecting the privacy of end users. With over 700 clients, such as Fidelity, Guardian, and Voya, Venn has established itself as a trusted partner in compliance with FINRA, SEC, NAIC, and SOC 2 regulations. Discover more about their solutions at venn.com, where a commitment to enhancing workplace security meets user convenience.

Cahoot is an innovative eCommerce order fulfillment solution that utilizes user-friendly software for efficient processing. Our services enable rapid delivery, reaching over 90% of the US population within 1 to 2 days via our extensive network of fulfillment centers. We provide dependable and cost-effective fulfillment options for major online marketplaces such as Amazon, eBay, and Walmart. Additionally, Cahoot seamlessly integrates with leading eCommerce platforms and shopping carts, including Shopify, Shopify Plus, and Magento. As the world’s first peer-to-peer eCommerce fulfillment platform—comparable to Airbnb in the realm of fulfillment—Cahoot offers competitive rates that often undercut conventional 3PL providers. This unique approach not only enhances efficiency but also promotes a collaborative fulfillment ecosystem among users.

Innosabi specializes in creating software designed for agile innovation, enhancing the efficiency and pace of innovation strategies within large corporations. Our solutions facilitate the seamless incorporation of a wide-ranging ecosystem into the conception and execution of innovative products, services, and business models, engaging everyone from customers and employees to suppliers and partners. Notably, industry giants such as Daimler, Bayer, Postbank, and Allianz have adopted our software, showcasing its effectiveness in driving transformative change. Additionally, our tools empower organizations to harness diverse insights, further propelling their innovation endeavors.

CredentialStream® utilizes innovative patented technology to facilitate the requesting, collection, and verification of provider information, ultimately creating a trustworthy Source of Truth for subsequent processes. Its cutting-edge platform is regularly enhanced and is supported by extensive content libraries and top-tier data sets, making CredentialStream the premier solution for managing the entire lifecycle of providers. Additionally, the seamless integration of these resources ensures that organizations can maintain compliance and efficiency in their operations.