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Ratings and Reviews 0 Ratings
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What is IST-Suite?
We achieve outstanding service by meticulously choosing only the most passionate professionals within the hospitality industry and nurturing their development through clearly outlined career paths, extensive training, a variety of bonus options, comprehensive benefits, and award-winning incentive programs. Furthermore, we empower our workforce with IST Suite, the only fully integrated suite of office support technology in the industry, which serves as the cornerstone of IST’s operational management, offering our clients the most effective and economical solutions available, thereby allowing our employees to optimize productivity with limited resources. By automating previously manual tasks like mail sorting and report generation, IST Suite integrates quality control protocols, monitors employee competencies, oversees accountability and service level agreements, and collects end-user feedback to ensure complete satisfaction with IST’s services from the outset. Our unwavering commitment to SERVICE is not merely a catchphrase; it encapsulates our entire business philosophy and operational methodology. We strongly believe that by investing in our workforce and supplying them with necessary tools, we can deliver exceptional service to our clients. This holistic approach not only enhances employee morale but also translates into long-term client relationships built on trust and reliability.
What is Hamilton Facility?
Regardless of the type of business you operate, effectively handling every incoming request can be quite challenging. The Hamilton Facility functions as an all-inclusive solution for service and maintenance management, enabling centralized scheduling for all inquiries through a single software platform. Whether it involves fixing a broken chair or tackling a significant water damage issue, our versatile software is an invaluable asset for organizations. Employees can directly submit their service requests to the facilities management teams via this software, ensuring a smooth and efficient process. Every request, whether it pertains to a malfunctioning printer or air-conditioning problems, is carefully monitored, with resolutions confirmed only upon complete satisfaction from the requester. Moreover, the application provides the ability to prioritize tasks based on urgency, thereby improving the overall response rate. This service management system grants facility managers the capability to allocate tasks in a more organized manner, leading to a quicker and more effective response to maintenance demands. Furthermore, users will have a clear view of their teams' workloads, allowing for consistent tracking of maintenance requests through a well-organized overview within the software. This approach not only boosts efficiency but also cultivates a culture of accountability and responsiveness throughout your organization, ultimately leading to enhanced operational effectiveness. By leveraging such a system, businesses can ensure that their maintenance needs are met promptly and effectively, thereby supporting overall productivity.
Integrations Supported
Ouriginal
API Availability
Has API
API Availability
Has API
Pricing Information
Pricing not provided.
Free Trial Offered?
Free Version
Pricing Information
€99 per site per month
Free Trial Offered?
Free Version
Supported Platforms
SaaS
Android
iPhone
iPad
Windows
Mac
On-Prem
Chromebook
Linux
Supported Platforms
SaaS
Android
iPhone
iPad
Windows
Mac
On-Prem
Chromebook
Linux
Customer Service / Support
Standard Support
24 Hour Support
Web-Based Support
Customer Service / Support
Standard Support
24 Hour Support
Web-Based Support
Training Options
Documentation Hub
Webinars
Online Training
On-Site Training
Training Options
Documentation Hub
Webinars
Online Training
On-Site Training
Company Facts
Organization Name
IST Management Services
Date Founded
1997
Company Location
United States
Company Website
www.istmanagement.com
Company Facts
Organization Name
Hamilton Apps
Date Founded
1995
Company Location
France
Company Website
hamiltonapps.com/en/produit/hamilton-facility
Categories and Features
Facility Management
Asset Management
Commercial Properties
Equipment Management
Facility Scheduling
Incident Management
Inspection Management
Inventory Control
Maintenance Tracking
Preventive Maintenance
Residential Properties
Room Scheduling
Schools
Space Planning
Vendor Management
Visitor Management
Work Order Management
Categories and Features
Facility Management
Asset Management
Commercial Properties
Equipment Management
Facility Scheduling
Incident Management
Inspection Management
Inventory Control
Maintenance Tracking
Preventive Maintenance
Residential Properties
Room Scheduling
Schools
Space Planning
Vendor Management
Visitor Management
Work Order Management
Maintenance Management
Asset Tracking
Billing & Invoicing
Calibration Management
Dispatch Management
Inventory Control
Inventory Management
Key & Lock Management
Mobile Access
Planning Calendar
Predictive Maintenance
Preventive Maintenance
Purchasing
Scheduling
Service History Tracking
Technician Management
Work Order Management
