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What is IVR Technology Group?

Offer your clients secure automated payment solutions through phone and text messaging. Our platform integrates effortlessly with your current gateway and customer data. Boost customer engagement with proactive automated outreach campaigns that utilize voice, text, and email notifications. Gain immediate insights into customer satisfaction and feedback through automated phone surveys conducted both inbound and outbound. Fulfill your clients' needs for self-service automation while we handle the intricate tasks, allowing you to enjoy the positive responses from your customers. Our Compass Automation Platform acts as a complete Managed Communications Platform as a Service (CPaaS), providing a safe environment for voice and text services. It includes four customizable applications designed to suit your specific needs. As a fully managed service, we take care of all aspects of application management, carrier coordination, and security, allowing your IT team to focus exclusively on achieving your business goals. This strategy not only optimizes your operations but also significantly enhances the overall customer experience, leading to stronger client relationships. With our service, you can ensure that your communications are efficient and effective, further establishing trust with your clientele.

What is Aculab Cloud?

Aculab Cloud provides powerful and programmable APIs that are easy to integrate, allowing users to handle voice calls, SMS messaging, and both inbound and outbound fax services, all on a flexible pay-as-you-go model without the necessity for specialized telephony equipment. This platform capitalizes on Aculab's extensive knowledge by combining complex technologies into a streamlined and versatile system. With the backing of a skilled team of experienced engineers, Aculab extends its support to communication system developers across the globe. Collaborating with major technology firms like Google and Amazon, we offer services, systems, and software that are already in operation in more than 80 countries worldwide. Our platforms are enhanced by proprietary Artificial Intelligence (AI) and carefully designed algorithms refined through significant real-world telecommunications expertise. Each element is crafted in-house by engineers who possess deep insights into the telecommunications industry, guaranteeing innovative solutions tailored to various communication requirements. Moreover, our dedication to ongoing enhancement ensures that we remain leaders in the field, constantly adapting to meet the evolving demands of our users. This relentless pursuit of excellence is what sets us apart in a competitive landscape.

Media

Media

Integrations Supported

Empirix
PayTrace
Wazuh

Integrations Supported

Empirix
PayTrace
Wazuh

API Availability

Has API

API Availability

Has API

Pricing Information

Pricing not provided.
Free Trial Offered?
Free Version

Pricing Information

Pricing not provided.
Free Trial Offered?
Free Version

Supported Platforms

SaaS
Android
iPhone
iPad
Windows
Mac
On-Prem
Chromebook
Linux

Supported Platforms

SaaS
Android
iPhone
iPad
Windows
Mac
On-Prem
Chromebook
Linux

Customer Service / Support

Standard Support
24 Hour Support
Web-Based Support

Customer Service / Support

Standard Support
24 Hour Support
Web-Based Support

Training Options

Documentation Hub
Webinars
Online Training
On-Site Training

Training Options

Documentation Hub
Webinars
Online Training
On-Site Training

Company Facts

Organization Name

IVR Technology Group

Date Founded

2003

Company Location

United States

Company Website

www.ivrtechgroup.com

Company Facts

Organization Name

Aculab

Date Founded

1978

Company Location

United Kingdom

Company Website

www.aculab.com

Categories and Features

IVR

Call Center
Call Logging
Call Recording
Call Routing
Multiple Scripts
Phone Key Input
Survey Management
Text to Speech
Voice Customization
Voice Mail

Categories and Features

Cloud Communication Platform

Audio / Video Conferencing
Call Center
Call Recording
Call Routing
Chat / Messaging
Fax Management
File Sharing
IVR / Voice Recognition

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