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What is IVR Technology Group?

Offer your clients secure automated payment solutions through phone and text messaging. Our platform integrates effortlessly with your current gateway and customer data. Boost customer engagement with proactive automated outreach campaigns that utilize voice, text, and email notifications. Gain immediate insights into customer satisfaction and feedback through automated phone surveys conducted both inbound and outbound. Fulfill your clients' needs for self-service automation while we handle the intricate tasks, allowing you to enjoy the positive responses from your customers. Our Compass Automation Platform acts as a complete Managed Communications Platform as a Service (CPaaS), providing a safe environment for voice and text services. It includes four customizable applications designed to suit your specific needs. As a fully managed service, we take care of all aspects of application management, carrier coordination, and security, allowing your IT team to focus exclusively on achieving your business goals. This strategy not only optimizes your operations but also significantly enhances the overall customer experience, leading to stronger client relationships. With our service, you can ensure that your communications are efficient and effective, further establishing trust with your clientele.

What is Brainpulse?

Are you in search of a powerful business solution that automates phone calls to ensure your potential clients receive vital, time-sensitive information promptly? Your search ends here, as Brainpulse has precisely what you need. Our self-service outbound voice broadcasting platform is designed to keep your targeted audience informed in real-time. You can effortlessly manage subscriber phone numbers, address opt-out requests, and fulfill the specific calling requirements of various campaigns, ensuring streamlined communication. Recognizing the importance of an outbound voice broadcasting service, we prioritize maintaining strong customer relationships by delivering the relevant information they seek. Our sophisticated platform not only simplifies the delivery of tailored messages but also supports the gathering of individual feedback. Additionally, it allows you to reach thousands of recipients swiftly and effectively, significantly bolstering your outreach strategy. With our service, you can enhance engagement and ensure that your messages resonate with your audience, leading to improved business outcomes.

Media

Media

Integrations Supported

Empirix
PayTrace
Wazuh

Integrations Supported

Empirix
PayTrace
Wazuh

API Availability

Has API

API Availability

Has API

Pricing Information

Pricing not provided.
Free Trial Offered?
Free Version

Pricing Information

Pricing not provided.
Free Trial Offered?
Free Version

Supported Platforms

SaaS
Android
iPhone
iPad
Windows
Mac
On-Prem
Chromebook
Linux

Supported Platforms

SaaS
Android
iPhone
iPad
Windows
Mac
On-Prem
Chromebook
Linux

Customer Service / Support

Standard Support
24 Hour Support
Web-Based Support

Customer Service / Support

Standard Support
24 Hour Support
Web-Based Support

Training Options

Documentation Hub
Webinars
Online Training
On-Site Training

Training Options

Documentation Hub
Webinars
Online Training
On-Site Training

Company Facts

Organization Name

IVR Technology Group

Date Founded

2003

Company Location

United States

Company Website

www.ivrtechgroup.com

Company Facts

Organization Name

Brainpulse Technologies

Date Founded

1999

Company Location

India

Company Website

www.brainpulse.com/internet-marketing/outbound-voice-broadcasting.php

Categories and Features

IVR

Call Center
Call Logging
Call Recording
Call Routing
Multiple Scripts
Phone Key Input
Survey Management
Text to Speech
Voice Customization
Voice Mail

Categories and Features

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