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What is Ibbü?

Ibbü, developed by iAdvize, operates as a responsive network of specialists designed to elevate your brand's presence. These enthusiastic advocates genuinely represent your products and services. They possess an innate ability to engage customers, enriching each interaction with a distinctive touch of personalization. Interestingly, a significant number of brands miss out on approximately 70% of potential customer interactions by limiting their availability to conventional business hours, generally from 9 AM to 5 PM. In contrast, ibbü offers round-the-clock access to its experts, ensuring that customers can have a real and engaging online shopping experience at any hour. The specialists are compensated through various plans tailored to your business objectives, whether that involves payments per conversation or per successful transaction following an interaction. No matter the compensation structure, these professionals remain dedicated to providing high-quality service consistently. Ibbü effectively meets the demand for continuous, on-demand customer assistance and support. Partnering with iAdvize makes it easy to kick off a project and select the perfect experts with just a simple click, allowing brands to fully harness their potential for customer engagement effortlessly. This accessibility ensures that brands can maintain a competitive edge in today’s fast-paced market.

What is Acelab?

Acelab's innovative visual platform revolutionizes the product selection process, significantly enhancing your workflow and conserving valuable time for each project. Within a unified interface, you can seamlessly explore, arrange, and collaborate on product specifications, ensuring a smooth experience. This comprehensive tool serves both as your personal library and a collaborative project workspace, enriched with expert insights and carefully curated selections. For important product information, pricing, and lead times, you can effortlessly connect with an Acelab product specialist or a manufacturer’s representative. Being the largest manufacturer-neutral platform for building products globally, Acelab boasts an extensive database that encompasses every brand found in the United States across multiple product categories, all while maintaining independence from sponsorship. You can quickly create an in-depth apples-to-apples comparison table to help identify the optimal solution tailored to your requirements. Moreover, you’ll benefit from reliable, up-to-date information straight from product specialists, simplifying your search for the best options. From your Acelab dashboard, you can easily request essential details such as price quotes, lead times, certifications, and testing reports, streamlining your product selection process even further. This level of convenience ensures that you have all the vital resources at your disposal to make well-informed decisions, enhancing the overall effectiveness of your project management. Ultimately, Acelab empowers you to take control of your product development with confidence and clarity.

Media

Media

Integrations Supported

Google Analytics
Salesforce
Zendesk

Integrations Supported

Google Analytics
Salesforce
Zendesk

API Availability

Has API

API Availability

Has API

Pricing Information

Pricing not provided.
Free Trial Offered?
Free Version

Pricing Information

Pricing not provided.
Free Trial Offered?
Free Version

Supported Platforms

SaaS
Android
iPhone
iPad
Windows
Mac
On-Prem
Chromebook
Linux

Supported Platforms

SaaS
Android
iPhone
iPad
Windows
Mac
On-Prem
Chromebook
Linux

Customer Service / Support

Standard Support
24 Hour Support
Web-Based Support

Customer Service / Support

Standard Support
24 Hour Support
Web-Based Support

Training Options

Documentation Hub
Webinars
Online Training
On-Site Training

Training Options

Documentation Hub
Webinars
Online Training
On-Site Training

Company Facts

Organization Name

iAdvize

Date Founded

2010

Company Location

France

Company Website

www.iadvize.com/en/ibbu/

Company Facts

Organization Name

Acelab

Date Founded

2019

Company Location

United States

Company Website

acelabusa.com

Categories and Features

Customer Service

Alerts / Escalation
Appointment Management
Call Center Management
Email Management
Knowledge Base
Live Chat
Performance Metrics
Queue Management
Self Service Portal
Social Media Integration
Surveys & Feedback
Virtual Assistant
Workflow Management

Categories and Features

Popular Alternatives

Popular Alternatives

iAdvize  Reviews & Ratings

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iAdvize