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What is Go Icon?

The Icon symbolizes the partnership between VoiceFriend's cutting-edge communication tools and Caremerge's exceptional engagement offerings, brought together by a common mission to support organizations that cater to seniors, equipping them with crucial resources to improve the experiences of older adults and their caregivers. Our goal is to revolutionize the aging process, making it extraordinary by merging high-quality communication and engagement software tailored for senior care organizations, thereby guaranteeing that each interaction holds significance and effectiveness. By doing so, we aspire to create a more connected and supportive environment for both seniors and their caregivers.

What is Aline?

The Aline senior living operating system integrates all operational and resident data, delivering actionable insights that enhance performance, all through a single, comprehensive platform. Tailored specifically for senior living, the Aline suite encompasses a wide range of features including CRM, marketing automation, a contact center, leasing, billing and payments, care and medication management, quality assurance, accounting, and business intelligence tools. This system effectively links your personnel, essential operations, and existing technology solutions to facilitate a streamlined data journey that improves every workflow. Built with user-friendliness in mind, Aline ensures that your team will actively engage with it. By leveraging Aline, you can achieve greater efficiency, enhanced visibility, and improved management of various senior living environments such as assisted living, memory care, independent living, and post-acute care facilities. Performance metrics can be represented in multiple formats, ranging from executive dashboards to leaderboards and trend graphs, all allowing for quick drill-downs for more detailed analysis. Additionally, mobile applications are available for resident care, engagement, and incident reporting, making it easier for staff to manage day-to-day activities. Partnering with Aline also offers access to both on-demand and in-person training, as well as dedicated onboarding and customer success teams committed to ensuring that you maximize the benefits of the system. This support structure is designed to help your organization thrive in the competitive senior living landscape.

Media

Media

Integrations Supported

AIVA
ALIS
Active Directory
ActiveDEMAND
Caremerge
Docusign
Facebook
Further
Google
HubSpot CRM
HubSpot Customer Platform
HubSpot Sales Hub
Mailchimp
MatrixCare
RealPage
ResiDex
Sage Intacct
Vitals
Zillow
Zoopla

Integrations Supported

AIVA
ALIS
Active Directory
ActiveDEMAND
Caremerge
Docusign
Facebook
Further
Google
HubSpot CRM
HubSpot Customer Platform
HubSpot Sales Hub
Mailchimp
MatrixCare
RealPage
ResiDex
Sage Intacct
Vitals
Zillow
Zoopla

API Availability

Has API

API Availability

Has API

Pricing Information

Pricing not provided.
Free Trial Offered?
Free Version

Pricing Information

Pricing not provided.
Free Trial Offered?
Free Version

Supported Platforms

SaaS
Android
iPhone
iPad
Windows
Mac
On-Prem
Chromebook
Linux

Supported Platforms

SaaS
Android
iPhone
iPad
Windows
Mac
On-Prem
Chromebook
Linux

Customer Service / Support

Standard Support
24 Hour Support
Web-Based Support

Customer Service / Support

Standard Support
24 Hour Support
Web-Based Support

Training Options

Documentation Hub
Webinars
Online Training
On-Site Training

Training Options

Documentation Hub
Webinars
Online Training
On-Site Training

Company Facts

Organization Name

Go Icon

Company Location

United States

Company Website

goicon.com

Company Facts

Organization Name

Aline

Company Location

United States

Company Website

alineops.com/

Categories and Features

Assisted Living

Admissions Management
Billing & Invoicing
Building Maintenance
Care Planning
Event / Activities Planning
Incident Management
Marketing / Lead Management
Meal / Nutrition Management
Medical Records
Medication Tracking
New Resident Assessment
Resident Info Management
Scheduling
Staff Management
Work Order Management

Categories and Features

Assisted Living

Admissions Management
Billing & Invoicing
Building Maintenance
Care Planning
Event / Activities Planning
Incident Management
Marketing / Lead Management
Meal / Nutrition Management
Medical Records
Medication Tracking
New Resident Assessment
Resident Info Management
Scheduling
Staff Management
Work Order Management

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