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What is IconWave Radius?

A comprehensive OSS/BSS solution platform crafted for ISPs and telecom operators facilitates the smooth management of broadband services. This innovative platform equips service providers to boost operational efficiency, streamline billing functions, reduce infrastructure expenses, and foster rapid business growth. We take pride in acting as an integral part of our clients' teams, always on hand to provide prompt support whenever needed. By removing the licensing fees tied to databases and operating systems, our offering significantly cuts down capital costs related to hardware infrastructure. Furthermore, our solution enables field teams to swiftly access crucial data required for their tasks, made possible through intuitive mobile applications. Our carefully structured processes and guidelines ensure that migration is executed seamlessly and without any hitches. Additionally, this solution is engineered for remarkable scalability, able to accommodate millions of subscribers within a single instance, making it an excellent choice for expanding businesses. Ultimately, our dedication to innovation and customer satisfaction distinguishes us in the competitive landscape, and we continuously strive to enhance our offerings to meet evolving client needs. This relentless pursuit of excellence ensures that we remain at the forefront of the industry.

What is Hydra Billing?

We actively participate in open source projects through our primary offerings in order management and automating business processes. Each element of our OSS/BSS framework is crafted to be modular, allowing our clients to avoid vendor lock-in scenarios. More than half of Hydra Billing comes with accessible source code, and we emphasize the use of open-source technologies whenever possible. Our API is designed to be comprehensive and well-documented, ensuring smooth integration, while the architecture of Hydra's database remains transparent and clearly defined. Since our establishment in 2007, we have refined our skills in automating business processes specifically for ISPs and digital service providers, catering to clientele that ranges from a few thousand to several million subscribers. By drawing insights and best practices from our varied international client base, we enhance our products and willingly share these improvements with our users. Leveraging our services not only boosts operational efficiency and reduces costs but also enhances customer service quality. Remarkably, over 170 telecommunications companies and service providers across 24 countries have successfully implemented Hydra Products, demonstrating our enduring dedication to excellence in the sector. This widespread global presence highlights the confidence our solutions have inspired in the marketplace, solidifying our position as a trusted partner for businesses aiming to succeed in an increasingly digital world. Moreover, our commitment to innovation ensures that we stay ahead of industry trends, continuously evolving to meet the demands of our clients.

Media

Media

Integrations Supported

Hydra OMS

Integrations Supported

Hydra OMS

API Availability

Has API

API Availability

Has API

Pricing Information

Pricing not provided.
Free Trial Offered?
Free Version

Pricing Information

Pricing not provided.
Free Trial Offered?
Free Version

Supported Platforms

SaaS
Android
iPhone
iPad
Windows
Mac
On-Prem
Chromebook
Linux

Supported Platforms

SaaS
Android
iPhone
iPad
Windows
Mac
On-Prem
Chromebook
Linux

Customer Service / Support

Standard Support
24 Hour Support
Web-Based Support

Customer Service / Support

Standard Support
24 Hour Support
Web-Based Support

Training Options

Documentation Hub
Webinars
Online Training
On-Site Training

Training Options

Documentation Hub
Webinars
Online Training
On-Site Training

Company Facts

Organization Name

iconwavetech

Date Founded

2014

Company Location

India

Company Website

www.iconwavetech.com

Company Facts

Organization Name

Latera

Company Website

hydra-billing.com

Categories and Features

Billing and Provisioning

Billing & Invoicing
Carrier Access Billing
Contract Management
Customer Accounts
Customizable Billing
Flexible Rate Tables
Internet
Order Management
Post-Paid Systems
Pre-Paid Systems
Provisioning
Rating
Self Service Portal
Service Order System
VoIP

Wireless Expense Management

CRM
Custom Rate Plans
Discount Management
Metered Billing
Move / Add / Change Options
Procurement Management
Split Billing
Supports WiFi Hotspots
Usage Reporting

Categories and Features

Billing and Provisioning

Billing & Invoicing
Carrier Access Billing
Contract Management
Customer Accounts
Customizable Billing
Flexible Rate Tables
Internet
Order Management
Post-Paid Systems
Pre-Paid Systems
Provisioning
Rating
Self Service Portal
Service Order System
VoIP

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