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What is ImagineEngagement?

Addressing the issue of surprise billing while improving cash flow can be accomplished through a financial strategy that genuinely reflects the needs of patients. By transforming patient interaction with the aid of artificial intelligence, the system customizes the payment experience, utilizing specific billing information, grasping patient preferences, and evaluating their payment tendencies. This targeted approach enables staff to focus their attention on those patients who are more likely to fulfill their financial obligations. Recognizing that every patient's circumstances differ, the billing process is also adapted to fit their unique situations. It swiftly verifies existing insurance coverage and investigates tailored financing options for each individual. In addition, it offers a range of financial assistance resources to alleviate the burden of medical expenses. Personalized recommendations regarding the ideal number of billing statements are based on each patient’s behavior and preferences. As a result, this method reduces the resources dedicated to follow-ups, as adaptive statements modify the timing, frequency, and mode of communication—whether through traditional mail, email, or SMS—to effectively meet the specific needs of each patient. Ultimately, this forward-thinking approach fosters a more streamlined and patient-centric billing experience, promoting financial clarity and support for those navigating healthcare costs.

What is Abella?

Facilitating payments represents a significant advancement in the healthcare sector. By embracing innovative payment solutions, access to state-of-the-art healthcare services is notably improved. Abella stands out as a comprehensive payment processing platform, seamlessly integrating with your existing payment systems and offering substantial advantages over traditional in-house or alternative accounts receivable methods. By providing an outstanding online payment experience, you can boost your revenue and expedite the payment cycle. Patients benefit from timely notifications via text and email, which include a personalized eStatement that outlines their outstanding balance and various payment choices. These eStatements are customized to align with your practice's branding, enabling patients to easily pay their bills right away or enroll in a recurring payment plan using their smartphones. This method enhances patient satisfaction, as it demonstrates consideration by providing a discreet, convenient, and affordable payment option. Furthermore, our innovative software reduces the burden of managing overdue accounts while increasing your collection effectiveness. With Abella, you not only simplify payment processes but also elevate the overall patient experience, ultimately fostering stronger relationships and enhancing the financial well-being of your practice. This holistic approach not only addresses immediate financial concerns but also positions your practice for long-term success and patient loyalty.

Media

Media

Integrations Supported

Additional information not provided

Integrations Supported

Additional information not provided

API Availability

Has API

API Availability

Has API

Pricing Information

Pricing not provided.
Free Trial Offered?
Free Version

Pricing Information

Pricing not provided.
Free Trial Offered?
Free Version

Supported Platforms

SaaS
Android
iPhone
iPad
Windows
Mac
On-Prem
Chromebook
Linux

Supported Platforms

SaaS
Android
iPhone
iPad
Windows
Mac
On-Prem
Chromebook
Linux

Customer Service / Support

Standard Support
24 Hour Support
Web-Based Support

Customer Service / Support

Standard Support
24 Hour Support
Web-Based Support

Training Options

Documentation Hub
Webinars
Online Training
On-Site Training

Training Options

Documentation Hub
Webinars
Online Training
On-Site Training

Company Facts

Organization Name

Imagine Software

Company Location

United States

Company Website

www.imagineteam.com/imagine-engagement

Company Facts

Organization Name

Comprehensive Finance

Company Location

United States

Company Website

www.cfico.com

Categories and Features

Medical Billing

Claims Processing
Claims Scrubbing
Code & Charge Entry
Compliance Tracking
Customizable Dashboard
Dunning Management
Invoice History
Patient Eligibility Checks
Practice Management
Quotes/Estimates
Remittance Advice

Patient Engagement

Appointment Scheduling
Care Planning
Collaboration
Messaging
Mobile Access
Patient Education
Patient Portal
Personal Health Record
Progress Tracking
Self Management

Categories and Features

Accounts Receivable

ACH Payment Processing
Billing & Invoicing
Check Processing
Collections Management
Online Payment Processing
Overpayment Processing
Partial Payments
Receivables Ledger
Recurring Billing

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