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What is ImagineEngagement?

Addressing the issue of surprise billing while improving cash flow can be accomplished through a financial strategy that genuinely reflects the needs of patients. By transforming patient interaction with the aid of artificial intelligence, the system customizes the payment experience, utilizing specific billing information, grasping patient preferences, and evaluating their payment tendencies. This targeted approach enables staff to focus their attention on those patients who are more likely to fulfill their financial obligations. Recognizing that every patient's circumstances differ, the billing process is also adapted to fit their unique situations. It swiftly verifies existing insurance coverage and investigates tailored financing options for each individual. In addition, it offers a range of financial assistance resources to alleviate the burden of medical expenses. Personalized recommendations regarding the ideal number of billing statements are based on each patient’s behavior and preferences. As a result, this method reduces the resources dedicated to follow-ups, as adaptive statements modify the timing, frequency, and mode of communication—whether through traditional mail, email, or SMS—to effectively meet the specific needs of each patient. Ultimately, this forward-thinking approach fosters a more streamlined and patient-centric billing experience, promoting financial clarity and support for those navigating healthcare costs.

What is Altair?

Altair is a done-for-you medical billing service for independent practices . Built AI-native and staffed by US-based expert billers, Altair becomes the billing operation you never have to manage: it takes the full revenue cycle off your desk and runs it for you, so no one at your practice has to work a claim. Payers now lean on automation to trim, delay, and reject reimbursement, while a practice without billers fights back by hand and loses ground. Altair answers that automation with its own. It verifies eligibility and secures prior authorization ahead of the visit, checks every claim against payer edits and current medical-necessity policies before submission, traces each denial to its root, and files the appeal. Because it studies how every payer you bill behaves, clean-claim rates and realized collections improve the longer it works your book. The patient balance is handled the same way, fully and on your behalf. Altair issues statements, follows up by text and email, arranges and administers payment plans, chases unpaid balances, and pursues aging patient receivables, so the share patients owe actually reaches your account instead of sitting on a ledger. You are never left guessing. A real-time view reports what has been billed, what is in motion, what has been paid, and what is at risk, flags underpayments, and projects incoming cash, with no month-end wait. Altair connects to the EHR, practice-management system, and clearinghouse you already use, with no rip and replace and nothing new for your front desk to run. Payers built their AI to pay you less. Altair gets you paid in full.

Media

Media

Integrations Supported

Additional information not provided

Integrations Supported

Additional information not provided

API Availability

Has API

API Availability

Pricing Information

Pricing not provided

Pricing Information

5%

Supported Platforms

SaaS

Supported Platforms

SaaS

Customer Service / Support

Standard Support
Web-Based Support

Customer Service / Support

Standard Support
Web-Based Support

Training Options

Documentation Hub
Webinars
Online Training
On-Site Training

Training Options

On-Site Training

Company Facts

Organization Name

Imagine Software

Company Location

United States

Company Website

www.imagineteam.com/imagine-engagement

Company Facts

Organization Name

Altair Health

Date Founded

2025

Company Location

United States

Company Website

www.altair-health.com

Categories and Features

Medical Billing

Not specified

Patient Engagement

Not specified

Categories and Features

Medical Billing

Claims Processing
Claims Scrubbing
Code & Charge Entry
Compliance Tracking
Customizable Dashboard
Dunning Management
Invoice History
Patient Eligibility Checks
Quotes/Estimates
Remittance Advice

Medical Coding

Not specified

Revenue Cycle Management

Accounts Receivable
Claims Management
Collections Management
EHR/EMR Integration
For Healthcare
ICD-10 Compliance
Insurance Verification
Medical Billing
Payment Processing

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