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What is Impact Advocate?

Impact Advocate is a dynamic loyalty and rewards platform that has transformed how businesses engage with their customers. Utilized by some of the most progressive and rapidly expanding brands globally, Impact Advocate facilitates customer rewards, fosters loyalty communities, and boosts revenue streams. With Impact Advocate, businesses can incentivize customer behaviors both within the app and externally, while also encouraging users to expand their customer network through referrals. The platform's rewards engine enables the establishment of tailored earning conditions, various reward tiers, and a diverse array of incentives, allowing for the creation of personalized reward programs. Additionally, features such as seamless integrations, robust security measures, fraud detection capabilities, and support for multiple languages ensure that businesses have the tools necessary for sustainable growth in today's competitive market.

What is Baton?

Baton enables service providers to turn leads that would otherwise go unserviced into new revenue opportunities by connecting them with verified professionals in their field! The leads generated by Baton are not only exclusive but have also been vetted by peers, ensuring they align perfectly with the specific services you offer and the areas you serve. Unlike other platforms that provide shared and unreliable leads scattered all over the internet, Baton guarantees that referrals come directly from other businesses. You are only charged for unique referrals that align with your services, are within your service area, and demonstrate genuine interest when you reach out. Acting as your advocate, Baton prioritizes safeguarding both your clientele and your business reputation throughout the referral process. We take great care to ensure that referrals from existing clients are directed only to businesses that comply with our Pledge to Protect, and wherever possible, we prefer to work with niche-specific and non-competitive providers. Additionally, Baton records calls, collects feedback from referred customers, and addresses any partner disputes that may arise. This all-encompassing support framework guarantees that both service providers and their clients enjoy a reliable and efficient referral experience while fostering trust in the process. With Baton, you can focus on delivering exceptional service while we handle the complexities of lead management.

Media

Media

Integrations Supported

Adobe Marketo Engage
AppsFlyer
Branch
Crowdin
Google Analytics
HubSpot Marketing Hub
Recurly
Salesforce
Salesforce Marketing Cloud Account Engagement
Segment
Stripe
Zapier
impact.com

Integrations Supported

API Availability

Has API

API Availability

Pricing Information

Pricing not provided

Pricing Information

Pricing not provided

Supported Platforms

SaaS
Android
iPhone
iPad

Supported Platforms

SaaS

Customer Service / Support

Standard Support
Web-Based Support

Customer Service / Support

Standard Support
Web-Based Support

Training Options

Documentation Hub
Webinars
Online Training
On-Site Training

Training Options

Not specified

Company Facts

Organization Name

impact.com

Date Founded

2015

Company Location

United States

Company Website

impact.com/advocate/

Company Facts

Organization Name

Baton

Date Founded

2019

Company Location

United States

Company Website

www.batonleads.com

Categories and Features

Advocacy

Advocate Management
Campaign Management
Customer Advocacy
Event Triggered Actions
Forms Management
Rewards Program
Social Engagement

Affiliate

Affiliate Management
Affiliate Tracking
Banner Management
Commission Management
Contest Management
Coupon Management
Email / Newsletter Communication
Fraud Detection
Multi-Language
Social Sharing

Customer Loyalty

CRM
Customer Activity Tracking
Discount Management
Gift Card System
Member Portal
Membership Management
No-Card Loyalty System
Referral Tracking
Rewards Management

Influencer Marketing

CRM
Campaign Management
Faceted Search / Filtering
Payment Tracking
ROI Tracking
Social Media Monitoring

Loyalty Management

CRM
Customer Activity Tracking
Discount Management
Gift Card System
Member Portal
Membership Management
No-Card Loyalty System
Referral Tracking
Rewards Management

Referral

Affiliate Marketing
Campaign Management
Contact Management
Employee Referral Management
Feedback Management
Lead Engagement
Loyalty Program
Referral Tracking
Rewards Management

Reputation Management

Campaign Management
Gamification
Review Monitoring
Social Media Monitoring

Categories and Features

Referral

Not specified

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