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Ratings and Reviews 19 Ratings
Alternatives to Consider
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ISL Light Remote DesktopISL Light is an intuitive remote desktop application designed for users who prioritize security. With its exceptional value and performance, it serves as a robust tool for IT professionals and support teams to address issues from a distance through options like remote assistance, unattended access, or mobile screen sharing. The software is compatible across various platforms and features 256-bit encryption for secure sessions, along with all essential remote access functionalities. Additional capabilities include session recording, chat, video calling, multi-monitor support, file transfers, and comprehensive reporting. Users enjoy the flexibility of selecting between cloud-based or on-premise solutions. Notably, the ISL Online license imposes no restrictions on the number of clients, workstations, or users that can be supported, making it a versatile choice for diverse industries. This software is particularly trusted in sectors such as banking, healthcare, government, and insurance, where security and reliability are paramount. Its versatility and feature-rich design make ISL Light a valuable asset for any organization looking to enhance their remote support capabilities.
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ScreenMeetScreenMeet provides a comprehensive range of secure, web-based tools for remote assistance and screen sharing, aimed at improving customer service and IT support. Its features include remote desktop access, live audio and video support, co-browsing, and asynchronous screen recording, enabling agents to provide seamless assistance to both customers and employees. Additionally, it seamlessly integrates with leading ITSM, CRM, and contact center platforms such as ServiceNow, Salesforce, and Microsoft Dynamics 365, ensuring a cohesive support experience. Tailored for large enterprises, ScreenMeet prioritizes security, scalability, and flexibility, making it an excellent choice for businesses looking to enhance support efficiency and boost customer satisfaction. By leveraging these tools, organizations can create a more connected and responsive service environment.
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NinjaOneNinjaOne streamlines the most challenging aspects of IT management, serving over 20,000 IT teams with enhanced capabilities. By delivering in-depth insights into endpoints, strong security protocols, and a unified control system, NinjaOne increases operational efficiency, protects sensitive information, and reduces IT costs. This all-encompassing platform provides a diverse set of tools for managing and securing endpoints, such as patch management, mobile device supervision, software deployment, remote assistance, backup solutions, and additional features, all made possible through its wide-ranging IT and security integrations. With its ability to adapt to various IT environments and needs, NinjaOne stands out as a vital resource for modern IT teams.
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ManageEngine Endpoint CentralManageEngine Endpoint Central is an enterprise-grade unified endpoint management and security solution that helps IT teams manage, secure, and support every device across their organization from a single centralized console. Endpoint Central provides the tools, automation, and intelligence needed to keep every endpoint secure, compliant, and productive. At its core, Endpoint Central automates the most time-consuming aspects of endpoint administration. Patch management covers Windows, macOS, Linux, and 1,000+ third-party applications with automated deployment policies, test-and-approve workflows, and rollback capabilities. Software deployment enables IT teams to install, update, and remove applications across thousands of endpoints simultaneously, while OS imaging workflows standardize device configurations for faster, consistent onboarding. On the security side, vulnerability assessment continuously prioritizes endpoint weaknesses using AI-powered risk scoring. Application control enforces a default-deny approach, blocking unauthorized software before execution. EDR delivers continuous behavioral monitoring and incident response, while NGAV neutralizes malware and ransomware before they cause damage. Device control, privilege management, browser security, and BitLocker and FileVault encryption complete the security stack. Remote support is built in no third-party tools required. IT technicians connect instantly to Windows, macOS, and Linux endpoints for real-time troubleshooting and diagnostics. Integrated MDM extends management to iOS and Android devices. DEX monitoring provides visibility into device performance and application reliability enabling IT teams to resolve issues before employees raise a ticket. Available as cloud or on-premises across five editions.
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Thinfinity WorkspaceKey Features of Thinfinity Workspace 7.0: - Utilizes Progressive Web App (PWA) technology to enhance user experience seamlessly. - Combines Thinfinity VNC, VirtualUI, and z/Scope for unparalleled flexibility. - Offers HTML5 terminal emulation compatible with DEC terminals, as well as TN 5220 and TN 3270 protocols. - Includes comprehensive enterprise-grade audit logs to ensure robust security and compliance management. - Employs a proprietary VNC protocol for effective real-time monitoring and troubleshooting. ENHANCE USER EXPERIENCE - Distribute essential applications, desktops, and files through a unified web portal. - Simplify remote browser access for users, limiting them to only the necessary resources for their tasks. STREAMLINE IT AND ELIMINATE VPNS - Move away from traditional VPN setups and their associated complexities. - Facilitate access from any device, including Chromebooks and mobile devices, with just a web browser—no setup required. PROTECT YOUR BUSINESS SECURITY - Utilize connections that are encrypted to enterprise-grade standards. - Seamlessly integrate with both internal and external identity management systems. - Implement two-factor or multi-factor authentication policies across all identity platforms, ensuring an additional layer of security for user access. - This comprehensive approach not only enhances user experience but also strengthens overall system integrity, making it a vital tool for modern businesses.
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SuperOpsMost MSPs and internal IT teams are stitching together four to six separate tools just to keep operations running - a PSA here, an RMM there, plus separate helpdesk, MDM, asset tracking, network monitoring, and documentation tools. SuperOps takes a different approach: everything lives on one platform, built on a single shared data layer from the ground up. That shared architecture isn't just a convenience - it's what makes SuperOps' AI actually useful. Monica AI wasn't bolted on afterward; it was built alongside the platform, which means it has full context across tickets, assets, and workflows. In practice, that looks like automatic ticket triage, proactive patch and CVE risk alerts, auto-generated worklogs, smart KB article suggestions, and a growing set of workflows that run autonomously without a technician touching them. On the compatibility side, SuperOps covers the full device landscape — Windows, macOS, Linux, iOS, iPadOS, and Android — and plugs into the tools IT teams already run, including Slack, Teams, Azure AD, Okta, QuickBooks, Xero, Bitdefender, and SentinelOne. Remote access is included out of the box too, with both Splashtop and ISL Online bundled at no extra cost. Add in transparent, predictable pricing, quick time-to-deploy, and a product team that's still founder-led and shipping fast - and it's a platform built for teams that want to stop managing tools and start managing outcomes.
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Kasm WorkspacesKasm Workspaces enables you to access your work environment seamlessly through your web browser, regardless of the device or location you are in. This innovative platform is transforming the delivery of digital workspaces for organizations by utilizing open-source, web-native container streaming technology, which allows for a contemporary approach to Desktop as a Service, application streaming, and secure browser isolation. Beyond just a service, Kasm functions as a versatile platform equipped with a powerful API that can be tailored to suit your specific requirements, accommodating any scale of operation. Workspaces can be implemented wherever necessary, whether on-premise—including in Air-Gapped Networks—within cloud environments (both public and private), or through a hybrid approach that combines elements of both. Additionally, Kasm's flexibility ensures that it can adapt to the evolving needs of modern businesses.
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NordVPNWe assist businesses in safeguarding their online connections and network infrastructure. Our VPN solution offers enhanced security for your communications by encrypting all incoming and outgoing traffic, ensuring that confidential information remains inaccessible to unauthorized parties. Protect your organization from potential security threats effectively. We also guarantee secure remote access, which streamlines your business network's security measures. Furthermore, our service enables you to access region-restricted online content from any location across the globe, providing flexibility and convenience for users.
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IPVanishIPVanish VPN is designed to safeguard your personal information against various privacy threats. Ensure a secure connection when using public hotspots or unsecured networks today. Whether you are looking for a Wi-Fi hotspot protector or safe access to your files, we have the perfect solution for you. IPVanish VPN, along with its storage options, makes it easy to enhance online security for everyone in your household. Our services are compatible with a variety of devices including mobile phones, desktops, gaming consoles, and routers. Utilizing VPN privacy can effectively shield your internet activities from prying eyes. Additionally, combining VPN with storage solutions offers comprehensive online security. Achieving anonymity online requires more than just a private browsing mode; our anonymous IP addresses ensure that your internet actions remain confidential, effectively blocking hackers, internet service providers, and advertisers from intruding on your connection. A VPN can not only secure your Wi-Fi network but also protect your geographical data. The most effective data protection strategy merges both security and user-friendliness. Safeguard your critical files through features such as remote wiping, automated syncing, and encrypted backups, ultimately ensuring your peace of mind in the digital landscape. With IPVanish, you can confidently navigate the internet without worrying about your privacy being compromised.
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Admin By Request Endpoint Privilege ManagementAdmin By Request EPM lets users elevate only what a task needs, without keeping local admin rights switched on permanently. For longer work there's a time-limited Admin Session, and for a one-off there's Run As Admin, which elevates a single application and nothing else. Approvals go through the portal, mobile app, or API, and software you already trust can be waved through automatically with pre-approval and AI and Machine Learning auto-approval. Because privileges are set per user or group, a developer, an office worker, and an outside contractor each get an approach that suits them. It covers Windows, macOS, and Linux, comes with auditing and inventory as standard, and needs no extra infrastructure to run.
What is Impero Connect?
Establish secure connections to any platform, device, or network seamlessly. In various industries, the majority of network data breaches stem from poorly secured remote access points. Impero Connect's robust security features are meticulously designed to not only meet but also surpass compliance and security requirements, with options for customization tailored to your business's unique demands.
Having multiple remote access points can be expensive and can elevate your network's risk profile. Impero Connect streamlines access, facilitating the management of devices and end users both within your network and over the Internet. With multi-factor authentication and adaptable security credentials, you gain one comprehensive tool for accessing both internal and external resources. Furthermore, our extensive platform support ensures that you can enjoy quick and versatile access through a unified interface, enhancing your operational efficiency.
What is ConnectWise ScreenConnect?
ConnectWise Control, previously known as ConnectWise ScreenConnect, serves as an effective remote-support tool tailored for Managed Service Providers, Value Added Resellers, internal IT departments, and managed security firms. This platform is designed to be a swift, dependable, secure, and user-friendly solution that enables businesses to quickly address customer concerns from virtually any location. It encompasses features for remote support, virtual meetings, remote access, and extensive customization options, while also offering seamless integration with popular business applications.
Enhancing remote support capabilities significantly minimizes customer downtime, empowering technicians to deliver exceptional service through reliable, direct connections for accessing both desktops and mobile devices whenever necessary. This solution provides versatile and secure remote desktop and mobile support across various industries, ensuring adaptability to diverse needs. If you're uncertain about which version best suits your requirements, we are here to assist you in making the right choice. Plus, you can explore the platform risk-free with a 14-day trial that requires no credit card information.
Integrations Supported
Acronis Cyber Protect
Asio by ConnectWise
AuthPoint
ConnectWise PSA
CyberFOX Password Manager
CyberQP
Datto RMM
Delinea Cloud Access Controller
Freshdesk
ITBoost
API Availability
API Availability
Pricing Information
Pricing not provided
Free Version
Pricing Information
$27 per month
Free - $0
One - $27 per month, single tech license
Standard - $42 per month per concurrent tech
Premium - $52 per month per concurrent tech
One - $27 per month, single tech license
Standard - $42 per month per concurrent tech
Premium - $52 per month per concurrent tech
Free Version
Free Trial Offered?
Supported Platforms
SaaS
Android
Windows
Mac
Supported Platforms
SaaS
Android
iPhone
iPad
Windows
Mac
Customer Service / Support
Standard Support
Web-Based Support
Customer Service / Support
Standard Support
Web-Based Support
Training Options
Documentation Hub
Webinars
Online Training
On-Site Training
Training Options
Documentation Hub
Online Training
On-Site Training
Company Facts
Organization Name
Impero Software
Date Founded
2002
Company Location
United Kingdom
Company Website
www.imperosoftware.com/impero-connect/
Company Facts
Organization Name
ConnectWise
Date Founded
1982
Company Location
United States
Company Website
screenconnect.connectwise.com/
Categories and Features
Remote Desktop
Not specified
Remote Support
Not specified
Categories and Features
Co-Browsing
Not specified
Customer Service
Alerts / Escalation
Knowledge Base
Live Chat
Performance Metrics
Queue Management
Self Service Portal
Help Desk
Alerts / Escalation
Community Forums
Customizable Branding
Document Storage
Email Integration
IT Asset Management
Interaction Tracking
Knowledge Base
Known Issue Management
Live Chat
Multi-Channel Communication
Multiple Brands / Products
Network Monitoring
Real-time Chat
Self Service Portal
Service Level Agreement (SLA) Management
Meeting
Attendee Management
Board Meetings
Committee Meetings
Internal Meetings
Invitation Management
Legislative Meetings
Post-Meeting Tools
MSP
Billing & Invoicing
Dashboard
Help Desk
Issue Management
Live Chat
Patch Management
Remote Access
Remote Systems Monitoring
Scheduling
Remote Desktop
Chat
File Transfer
Mobile Device Access
Multi Monitor Support
Record Remote Sessions
Remote Print
Remote Support
Diagnostic Tools
File Transfer
Real-time Chat
Remote Control
Screen Sharing
Session Recording
Session Transfer
Surveys & Feedback
Remote Video Support
Not specified
Remote Work
Collaboration
Meeting Management
Remote Access
Remote Support
Video Chat
Web Conferencing
Secure Remote Access
Not specified
Video Conferencing
Mobile Access
Presentation Streaming
Presentation Tools
Private Chat
Real-Time Chat
Record & Playback Ability
Screen Sharing
Two-Way Audio & Video
Video Conferencing
Web Conferencing
Mobile Access
Presentation Streaming
Presentation Tools
Private Chat
Real-Time Chat
Record & Playback Ability
Screen Sharing
Two-Way Audio & Video
Video Conferencing