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What is InTouch Technology?

InTouch Technology specializes in customized member lifecycle management solutions tailored for the health and fitness industry. Our offerings streamline the entire process, from lead acquisition to boosting member engagement, ensuring efficiency in operations, maximizing staff productivity, and promoting financially sound choices. Enhance your lead generation efforts while effectively nurturing your sales funnel. All lead and member data can be consolidated in one easily accessible location, preventing any potential leads from slipping through the cracks. You can oversee your follow-up strategies for leads and members, significantly reducing the chances of missing crucial emails, texts, or calls. You also have the flexibility to determine the timing and manner of interactions. Furthermore, create a comprehensive onboarding and retention strategy that guarantees members receive consistent communication through both automated messages and personal outreach. By actively involving members during the vital onboarding stage and throughout their membership, you can cultivate a robust relationship that encourages loyalty and satisfaction. This proactive strategy not only helps maintain high member retention rates but also contributes to the achievement of long-term organizational success. Ultimately, prioritizing member engagement is key to thriving in the competitive health and fitness market.

What is ActivTrax?

Presenting an all-encompassing relationship management system specifically designed for fitness and wellness centers. Member retention is not simply a matter of chance; it requires intentional strategies. Capture RMSâ„¢ is here to help you and your team convert typical memberships into lasting relationships. Learn how we assist fitness facilities of all sizes in connecting with their members, improving their overall enjoyment, and motivating repeat visits. Capture RMSâ„¢ transcends being just a resource for helping members achieve their fitness goals; it is an integrated relationship management system. From the very beginning of your members' fitness endeavors through the onboarding journey, our sophisticated technology enables your staff to effectively identify crucial engagement moments that strengthen the bonds between staff and members. Elevate the experience of your members by providing them with state-of-the-art fitness and nutrition tools, while ensuring your staff has the resources to nurture relationships that reach beyond conventional membership associations. This comprehensive approach not only boosts member satisfaction but also fortifies their loyalty to your facility for the long haul, creating a thriving community centered around health and wellness. By fostering these connections, you can pave the way for a more engaged and dedicated membership base.

Media

Media

Integrations Supported

Compete Club Management
PULSE Software

Integrations Supported

Compete Club Management
PULSE Software

API Availability

Has API

API Availability

Has API

Pricing Information

Pricing not provided.
Free Trial Offered?
Free Version

Pricing Information

Pricing not provided.
Free Trial Offered?
Free Version

Supported Platforms

SaaS
Android
iPhone
iPad
Windows
Mac
On-Prem
Chromebook
Linux

Supported Platforms

SaaS
Android
iPhone
iPad
Windows
Mac
On-Prem
Chromebook
Linux

Customer Service / Support

Standard Support
24 Hour Support
Web-Based Support

Customer Service / Support

Standard Support
24 Hour Support
Web-Based Support

Training Options

Documentation Hub
Webinars
Online Training
On-Site Training

Training Options

Documentation Hub
Webinars
Online Training
On-Site Training

Company Facts

Organization Name

InTouch Technology

Date Founded

2005

Company Location

Canada

Company Website

intouchtechnology.com

Company Facts

Organization Name

ActivTrax

Date Founded

2000

Company Location

United States

Company Website

activtrax.com

Categories and Features

Club Management

Attendance Tracking
Billing & Invoicing
Check-In Manager
Contract Management
Employee Management
Event Management
Inventory Management
Marketing Management
Member Portal
Membership Management
Payment Processing
Point of Sale (POS)

Gym Management

Attendance Tracking
Billing & Invoicing
Calendar Management
Class Scheduling
Client Portal
Email Campaign Management
Employee Scheduling
Membership Management
Online Booking
Payment Processing
Waiver Management

Categories and Features

Fitness

Attendance Tracking
Billing & Invoicing
Check-In Manager
Class Management
Contract Management
Employee Management
Event Management
Inventory Management
Marketing Management
Membership Management
Point of Sale (POS)
Reservations Management

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