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What is InTouchLink?

InTouchLink offers comprehensive solutions for senior living, including calendars, dining options, activities, and maintenance services, tailored for care communities throughout North America. This high-quality technology platform is designed to enhance communication among senior living operators, residents, and their families. Known for its speed, efficiency, and user-friendly interface, InTouchLink also features a dedicated TV channel accessible from any facility. This channel facilitates continuous communication among residents, fostering a sense of community and connection around the clock. Furthermore, InTouchLink's innovative approach ensures that everyone stays informed and engaged, contributing to a vibrant living environment.

What is Grievly?

Grievly is an innovative platform powered by AI that focuses on the management of grievances within skilled nursing facilities. This solution aids SNF teams in effectively handling complaints from residents and their families by providing structured workflows, tracking important deadlines, keeping thorough documentation, enabling necessary approvals, and ensuring compliance through robust audit trails. Furthermore, Grievly harnesses artificial intelligence to identify patterns in recurring issues, simplify complex cases, suggest follow-up actions, and empower leadership to recognize potential risks across various facilities at an earlier stage. By optimizing the grievance resolution process, Grievly strives to improve the experiences of residents and staff alike, fostering a more harmonious environment within nursing facilities. Ultimately, the platform's goal is not only to resolve complaints but also to promote a culture of continuous improvement and care excellence.

Media

Media

Integrations Supported

ServingIntel

Integrations Supported

ServingIntel

API Availability

Has API

API Availability

Has API

Pricing Information

Pricing not provided.
Free Trial Offered?
Free Version

Pricing Information

Pricing not provided.
Free Trial Offered?
Free Version

Supported Platforms

SaaS
Android
iPhone
iPad
Windows
Mac
On-Prem
Chromebook
Linux

Supported Platforms

SaaS
Android
iPhone
iPad
Windows
Mac
On-Prem
Chromebook
Linux

Customer Service / Support

Standard Support
24 Hour Support
Web-Based Support

Customer Service / Support

Standard Support
24 Hour Support
Web-Based Support

Training Options

Documentation Hub
Webinars
Online Training
On-Site Training

Training Options

Documentation Hub
Webinars
Online Training
On-Site Training

Company Facts

Organization Name

InTouchLink

Date Founded

2008

Company Location

Canada

Company Website

www1.intouchlink.com

Company Facts

Organization Name

Grievly.ai

Date Founded

2026

Company Location

United States

Company Website

grievly.ai/

Categories and Features

Assisted Living

Admissions Management
Billing & Invoicing
Building Maintenance
Care Planning
Event / Activities Planning
Incident Management
Marketing / Lead Management
Meal / Nutrition Management
Medical Records
Medication Tracking
New Resident Assessment
Resident Info Management
Scheduling
Staff Management
Work Order Management

Food Service Management

Costing
For Cafeterias
For Healthcare Facilities
Free / Reduced Meals
Inventory Management
Menu Planning
Nutritional Analysis
Online Payments / Funding
Point of Sale (POS)
Purchasing
Recipe Management
Schools
Tray Tracking

Long Term Care

Claims Management
Clinical Care
EHR
Electronic Health Record
For Home Care Providers
For Nursing Homes
Geriatric Care
MDS Review
Patient Records
Staff Scheduling

Nursing Home

Billing & Invoicing
Charting
Electronic Signature
Incident Management
Meal / Nutrition Management
Medication Tracking
Patient Intake
Referral Management
Scheduling

Categories and Features

Nursing Home

Billing & Invoicing
Charting
Electronic Signature
Incident Management
Meal / Nutrition Management
Medication Tracking
Patient Intake
Referral Management
Scheduling

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