Ratings and Reviews 0 Ratings

Total
ease
features
design
support

This software has no reviews. Be the first to write a review.

Write a Review

Ratings and Reviews 1 Rating

Total
ease
features
design
support

Alternatives to Consider

  • AddSearch Reviews & Ratings
    119 Ratings
    Company Website
  • Lenso.ai Reviews & Ratings
    2 Ratings
    Company Website
  • Digital WarRoom Reviews & Ratings
    55 Ratings
    Company Website
  • Guru Reviews & Ratings
    3,266 Ratings
    Company Website
  • Criminal IP Reviews & Ratings
    11 Ratings
    Company Website
  • Testeum Reviews & Ratings
    8 Ratings
    Company Website
  • TraceEngine Reviews & Ratings
    1 Rating
    Company Website
  • AthenaHQ Reviews & Ratings
    3 Ratings
    Company Website
  • Nue Reviews & Ratings
    8 Ratings
    Company Website
  • NaviPlan Reviews & Ratings
    Company Website

What is Inbenta Search?

Enhance the accuracy of your results using the Inbenta Semantic Search Engine, which understands the underlying intent of customer questions. Being the most widely deployed self-service feature, present on 85% of websites, the ability to deliver the most relevant information can greatly elevate the overall customer experience on your platform. Inbenta Search consolidates data from a variety of customer relationship management systems, including Salesforce.com and Zendesk, along with other selected online resources. By utilizing Inbenta's advanced Symbolic AI and Natural Language Processing technologies, this sophisticated semantic search tool interprets user queries effectively, provides prompt and accurate responses, and contributes to lower support costs. Moreover, the integration of Inbenta’s Symbolic AI technology negates the necessity for extensive data training, enabling rapid setup and immediate benefits from the Inbenta Search engine. As a result, businesses can not only boost customer satisfaction but also optimize their operational expenditures in a streamlined manner, ultimately leading to a more efficient service delivery model.

What is Celebros?

Celebros has created a powerful recommendation engine that comprehensively analyzes your product inventory and suggests pertinent items to improve your customers' shopping experience. Its Cross Sell feature employs advanced merchandising technology, which evaluates real-time search data and user interactions, offering complementary products from your catalog as shoppers move from the landing page to their carts. This groundbreaking tool encourages customers to find and purchase additional items that complement their current choices. By utilizing cutting-edge natural language processing algorithms alongside historical purchase data, the Cross-Sell feature delivers customized product recommendations that can significantly increase your average order value (AOV) and enhance the shopping journey. Furthermore, the system allows you to tailor the recommendations according to your unique merchandising strategies, understanding that various categories, brands, and SKUs necessitate distinct approaches rather than a universal solution. This high degree of personalization not only boosts customer satisfaction but also encourages repeat business by cultivating a more interactive shopping atmosphere. Additionally, it ensures that your marketing efforts are more effective, maximizing the potential for increased sales.

Media

Media

Integrations Supported

Genesys Cloud CX
NICE Workforce Management (WFM)
NTT Cloud Communications
Salesforce
TCS BaNCS
Zendesk

Integrations Supported

Genesys Cloud CX
NICE Workforce Management (WFM)
NTT Cloud Communications
Salesforce
TCS BaNCS
Zendesk

API Availability

Has API

API Availability

Has API

Pricing Information

Pricing not provided.
Free Trial Offered?
Free Version

Pricing Information

Pricing not provided.
Free Trial Offered?
Free Version

Supported Platforms

SaaS
Android
iPhone
iPad
Windows
Mac
On-Prem
Chromebook
Linux

Supported Platforms

SaaS
Android
iPhone
iPad
Windows
Mac
On-Prem
Chromebook
Linux

Customer Service / Support

Standard Support
24 Hour Support
Web-Based Support

Customer Service / Support

Standard Support
24 Hour Support
Web-Based Support

Training Options

Documentation Hub
Webinars
Online Training
On-Site Training

Training Options

Documentation Hub
Webinars
Online Training
On-Site Training

Company Facts

Organization Name

Inbenta

Date Founded

2005

Company Location

United States

Company Website

www.inbenta.com/en/products/search/

Company Facts

Organization Name

Celebros

Company Location

United States

Company Website

celebros.com

Categories and Features

Categories and Features

eCommerce Personalization

A/B Testing
Abandoned Cart Email
Dynamic Pricing
Offers & Discounts Notifications
Personalized Site Navigation
Product Recommendations
Reporting / Analytics
Social Insights

Popular Alternatives

Popular Alternatives

PureClarity Reviews & Ratings

PureClarity

PureClarity Technologies
Cohere Reviews & Ratings

Cohere

Cohere AI