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What is Inbenta Search?

Enhance the accuracy of your results using the Inbenta Semantic Search Engine, which understands the underlying intent of customer questions. Being the most widely deployed self-service feature, present on 85% of websites, the ability to deliver the most relevant information can greatly elevate the overall customer experience on your platform. Inbenta Search consolidates data from a variety of customer relationship management systems, including Salesforce.com and Zendesk, along with other selected online resources. By utilizing Inbenta's advanced Symbolic AI and Natural Language Processing technologies, this sophisticated semantic search tool interprets user queries effectively, provides prompt and accurate responses, and contributes to lower support costs. Moreover, the integration of Inbenta’s Symbolic AI technology negates the necessity for extensive data training, enabling rapid setup and immediate benefits from the Inbenta Search engine. As a result, businesses can not only boost customer satisfaction but also optimize their operational expenditures in a streamlined manner, ultimately leading to a more efficient service delivery model.

What is Doofinder?

In just five minutes, you can effortlessly integrate a site search feature into any ecommerce platform with Doofinder, which enhances your customers' ability to find the most relevant products and boosts your sales. By utilizing this advanced search tool, your online store is likely to experience a significant increase in conversion rates. The installation process is quick and straightforward, requiring no programming knowledge whatsoever. Should you need assistance at any point, our dedicated team is always on hand to provide support. There are no upfront fees or commitments involved, and you can enjoy a free month of service to gauge its effectiveness. We are confident that once you experience its benefits, you will choose to continue using Doofinder! This innovative tool is designed for users without technical backgrounds, making it easy to set up and customize search results. Additionally, Doofinder boasts support for over 30 languages and is adept at recognizing typos and synonyms, ensuring a seamless search experience. Its intelligent technology is not only dynamic and intuitive but also learns from user behavior, continuously improving the search experience for all customers. By implementing Doofinder, you can transform your ecommerce site into a more user-friendly shopping destination.

Media

Media

Integrations Supported

BigCommerce
Genesys Cloud CX
Magento
NICE Workforce Management (WFM)
NTT Cloud Communications
PrestaShop
Salesforce
Shopify
Shopware
TCS BaNCS
WooCommerce
WordPress
Zendesk

Integrations Supported

BigCommerce
Genesys Cloud CX
Magento
NICE Workforce Management (WFM)
NTT Cloud Communications
PrestaShop
Salesforce
Shopify
Shopware
TCS BaNCS
WooCommerce
WordPress
Zendesk

API Availability

Has API

API Availability

Has API

Pricing Information

Pricing not provided.
Free Trial Offered?
Free Version

Pricing Information

$27 per month
Free Trial Offered?
Free Version

Supported Platforms

SaaS
Android
iPhone
iPad
Windows
Mac
On-Prem
Chromebook
Linux

Supported Platforms

SaaS
Android
iPhone
iPad
Windows
Mac
On-Prem
Chromebook
Linux

Customer Service / Support

Standard Support
24 Hour Support
Web-Based Support

Customer Service / Support

Standard Support
24 Hour Support
Web-Based Support

Training Options

Documentation Hub
Webinars
Online Training
On-Site Training

Training Options

Documentation Hub
Webinars
Online Training
On-Site Training

Company Facts

Organization Name

Inbenta

Date Founded

2005

Company Location

United States

Company Website

www.inbenta.com/en/products/search/

Company Facts

Organization Name

Doofinder

Date Founded

2010

Company Location

Spain

Company Website

www.doofinder.com/en/

Categories and Features

Categories and Features

Visual Search

Barcode Recognition
Catalog Management
Customer Activity Tracking
Filtering
IP Protection
Image Tagging
Mobile App
Optical Character Recognition
Product Recommendations
Product Search
Reverse Image Search
Video Search

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