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Griffi operates as a cloud-based digital office assistant specifically designed for trades and small service businesses, merging customer inquiries, contact details, tasks, cases, and business intelligence into a singularly efficient workspace. The platform includes an optional AI Phone module that effectively manages incoming calls by answering inquiries, qualifying leads, and logging requests while also scheduling appointments based on established criteria. Furthermore, its website chat feature adeptly gathers user questions and contact details, facilitating a smooth transition to human agents whenever necessary. An additional inbox module assists in organizing incoming emails while generating draft responses to enhance communication efficiency. Griffi's capabilities extend to the generation of a variety of documents such as quotes, order confirmations, delivery notes, invoices, e-invoices, and reminders, alongside tools for scheduling appointments, synchronizing calendars, and sending SMS notifications. Users enjoy the flexibility to review and approve document drafts along with any customized actions before they are finalized or sent out. In addition, the platform provides accounting exports in formats like CSV files and DATEV booking-data files, with features tailored according to the selected plan, modules, and personal setup preferences. Beyond improving productivity, this all-inclusive tool ensures that every facet of business management is effectively coordinated in one centralized hub, making it an invaluable resource for small enterprises. With its user-friendly interface and extensive features, Griffi empowers businesses to operate more efficiently and stay organized in an increasingly digital world.
Media
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Media
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API Availability
API Availability
Has API
Pricing Information
$4/user email
Free Trial Offered?
Pricing Information
€49/month
Plans start at €49/month, excluding VAT. New customers can try the agreed configuration free for 14 days; the trial becomes paid unless canceled by the end of day 14, or ends if no usable payment method is provided. Monthly subscriptions can be canceled with 14 days’ notice, effective at the end of the billing month. AI Phone, Inbox Agent, Appointments & Follow-up, and API/Integrations are separately priced modules; Premium includes the first three, while API/Integrations remains an add-on.
Free Trial Offered?
Supported Platforms
SaaS
Windows
Supported Platforms
SaaS
Customer Service / Support
Standard Support
Web-Based Support
Customer Service / Support
Web-Based Support
Training Options
Documentation Hub
Training Options
Documentation Hub
Company Facts
Organization Name
DME Computer Services
Date Founded
2016
Company Location
United States
Company Website
inboxguards.com
Company Facts
Organization Name
n3tz
Date Founded
2022
Company Location
Germany
Company Website
griffi.ai/en/
Categories and Features
Email Security
Not specified
Categories and Features
Tradesman Job Management
Not specified