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What is Incident Insight?

Incident Insight is an innovative cloud-based software designed to assist organizations in investigating incidents and conducting root-cause analyses, enabling them to visually map out past events, evaluate outcomes, and extract valuable insights to prevent similar incidents in the future. By offering user-friendly features such as drag-and-drop diagram capabilities and customizable metadata, this tool simplifies the traditional incident investigation process, allowing users to create detailed diagrams that analyze various factors, including threats, events, barriers, and their underlying causes. Users can easily document any failures related to barriers, attach relevant files or images, and perform comparative analyses across different diagrams, ensuring a thorough understanding of the incidents. Furthermore, Incident Insight allows teams to share their findings through live workspace links, downloadable images, or by exporting reports in formats like Word or Excel, which is particularly useful for presentations and record-keeping. The cloud-based nature of the platform fosters effortless collaboration, enabling team members to work together from any location, thus enhancing their collective problem-solving efforts and improving overall incident management strategies. Ultimately, this flexibility not only strengthens team dynamics but also contributes to more effective preventative measures being established within organizations.

What is Ciroos?

Ciroos serves as a transformative platform aimed at improving the efficiency of Site Reliability Engineering (SRE) teams through the integration of artificial intelligence, fundamentally changing how incident management is approached by utilizing multi-agent AI to reduce repetitive tasks, swiftly identify anomalies, and accelerate investigations and resolutions in complex, multi-domain environments. This cutting-edge AI SRE companion efficiently connects with a variety of telemetry and observability tools, ticketing systems, collaboration platforms, and cloud service providers, operating effectively in both automated and manual modes to thoroughly investigate alerts, connect data from multiple sources, identify root causes, and provide actionable recommendations often before escalation is necessary. The AI agents integrated within Ciroos formulate adaptive investigation strategies, analyze evidence at a scale comparable to human specialists, and generate post-incident reports to facilitate continuous improvement. Furthermore, the platform’s capacity to correlate information across diverse domains enables it to uncover issues impacting various areas such as infrastructure, networking, applications, and security, thus delivering a holistic solution to contemporary operational obstacles. By effectively bridging the divides between these domains, Ciroos not only optimizes workflows but also allows teams to concentrate on more strategic initiatives, ultimately leading to enhanced organizational performance and resilience in the face of evolving challenges.

Media

Media

Integrations Supported

Amazon Web Services (AWS)
Cority
Datadog
Google Cloud Platform
Grafana Cloud
Jira
Microsoft Azure
Microsoft Excel
Microsoft Power BI
Microsoft Teams
Microsoft Word
OpenSearch
PagerDuty
Prometheus
ServiceNow
Slack
Splunk Cloud Platform
Tableau
xMatters

Integrations Supported

Amazon Web Services (AWS)
Cority
Datadog
Google Cloud Platform
Grafana Cloud
Jira
Microsoft Azure
Microsoft Excel
Microsoft Power BI
Microsoft Teams
Microsoft Word
OpenSearch
PagerDuty
Prometheus
ServiceNow
Slack
Splunk Cloud Platform
Tableau
xMatters

API Availability

Has API

API Availability

Has API

Pricing Information

Pricing not provided.
Free Trial Offered?
Free Version

Pricing Information

Pricing not provided.
Free Trial Offered?
Free Version

Supported Platforms

SaaS
Android
iPhone
iPad
Windows
Mac
On-Prem
Chromebook
Linux

Supported Platforms

SaaS
Android
iPhone
iPad
Windows
Mac
On-Prem
Chromebook
Linux

Customer Service / Support

Standard Support
24 Hour Support
Web-Based Support

Customer Service / Support

Standard Support
24 Hour Support
Web-Based Support

Training Options

Documentation Hub
Webinars
Online Training
On-Site Training

Training Options

Documentation Hub
Webinars
Online Training
On-Site Training

Company Facts

Organization Name

Salus Suite

Company Location

United States

Company Website

incident-insight.com

Company Facts

Organization Name

Ciroos

Date Founded

2025

Company Location

United States

Company Website

ciroos.ai/

Categories and Features

Incident Response

Attack Behavior Analytics
Automated Remediation
Compliance Reporting
Forensic Data Retention
Incident Alerting
Incident Database
Incident Logs
Incident Reporting
Privacy Breach Reporting
SIEM Data Ingestion / Correlation
SLA Tracking / Management
Security Orchestration
Threat Intelligence
Timeline Analysis
Workflow Automation
Workflow Management

Categories and Features

DevOps

Approval Workflow
Dashboard
KPIs
Policy Management
Portfolio Management
Prioritization
Release Management
Timeline Management
Troubleshooting Reports

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