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What is Incident Tracker?

Incident Tracker stands out as one of the most budget-friendly reporting tools currently available. This software collaborates seamlessly with a variety of Healthcare Agencies throughout the United States. Utilizing Microsoft Azure, Incident Tracker ensures top-tier security and data protection, adhering to HIPAA certifications. If necessary, we can arrange for a Business Associate Agreement tailored for your organization. Incident Tracker is not only cost-effective but also easy to navigate, offering customization options for categories, locations, and the digitization of paper forms. It features automated email notifications and workflows, along with tools for trending and analytics, as well as a comprehensive report life cycle. Users can conveniently set custom statuses for efficient tracking. This versatile platform is suitable for security companies of all sizes, globally. It empowers users to generate and utilize essential analytics and documentation tools in their respective fields. The capability to upload images and documents directly into reports enhances functionality, making it an exceptionally user-friendly solution. Overall, Incident Tracker is designed to meet the diverse needs of its users while maintaining simplicity in operation.

What is Exigence?

Exigence offers software designed to serve as a command-and-control center for managing significant incidents effectively. This platform facilitates seamless collaboration among stakeholders both within the organization and externally. By structuring interactions around a detailed timeline that captures each action taken to resolve an issue, Exigence promotes efficient workflows amongst all involved parties and tools, ensuring everyone is aligned throughout the process. The integration of stakeholders, processes, and tools significantly minimizes the time required to reach resolutions. Users of Exigence report benefits such as enhanced transparency in the incident management process, faster onboarding of necessary stakeholders, and reduced resolution times for urgent issues. In addition to handling critical incidents, Exigence is also utilized for proactive measures, including business continuity testing and software release management. This versatility makes Exigence a valuable asset for organizations aiming to improve their incident response capabilities.

Media

Media

Integrations Supported

Microsoft Entra ID
Active Directory
BlueJeans
Cisco Webex
Datadog
Jira Service Management
Lifesize
Microsoft Azure
Microsoft Teams
New Relic
Okta
PagerDuty
ServiceNow Customer Service Management
Skype
Slack
Splunk On-Call
Twilio
Zoom

Integrations Supported

Microsoft Entra ID
Active Directory
BlueJeans
Cisco Webex
Datadog
Jira Service Management
Lifesize
Microsoft Azure
Microsoft Teams
New Relic
Okta
PagerDuty
ServiceNow Customer Service Management
Skype
Slack
Splunk On-Call
Twilio
Zoom

API Availability

Has API

API Availability

Has API

Pricing Information

Pricing not provided.
Free Trial Offered?
Free Version

Pricing Information

Pricing not provided.
Free Trial Offered?
Free Version

Supported Platforms

SaaS
Android
iPhone
iPad
Windows
Mac
On-Prem
Chromebook
Linux

Supported Platforms

SaaS
Android
iPhone
iPad
Windows
Mac
On-Prem
Chromebook
Linux

Customer Service / Support

Standard Support
24 Hour Support
Web-Based Support

Customer Service / Support

Standard Support
24 Hour Support
Web-Based Support

Training Options

Documentation Hub
Webinars
Online Training
On-Site Training

Training Options

Documentation Hub
Webinars
Online Training
On-Site Training

Company Facts

Organization Name

Incident Tracker

Date Founded

2003

Company Location

United States

Company Website

www.incident-tracker.com

Company Facts

Organization Name

Exigence

Date Founded

2015

Company Location

Israel

Company Website

www.exigence.io

Categories and Features

Audit

Alerts / Notifications
Audit Planning
Compliance Management
Dashboard
Exceptions Management
Forms Management
Issue Management
Mobile Access
Multi-Year Planning
Risk Assessment
Workflow Management

Incident Management

Audit Trail
Corrective Actions (CAPA)
Disaster Recovery
IT Incident Management
Incident Reporting
OSHA Compliance
Root-Cause Diagnosis
Safety Management
Task Management
Ticket Management

Investigation Management

Contact Management
Data Management
Incident Management
Reporting & Statistics
Subject Profiles

Categories and Features

Audit

Alerts / Notifications
Audit Planning
Compliance Management
Dashboard
Exceptions Management
Forms Management
Issue Management
Mobile Access
Multi-Year Planning
Risk Assessment
Workflow Management

Business Continuity

Backup Log
Backup Scheduling
Compression
Continuous Backup
Encryption
Incremental Backup
Local Server Options
Multiple System Support
Remote Server Options
Secure Data Storage
Web Access / Restoration

Computer Security

Anti Spam
Antivirus
Audit Trail
Compliance Management
Database Security Audit
File Access Control
Financial Data Protection
Maintenance Scheduling
Real Time Monitoring
Security Event Log
Virus Definition Update
Vulnerability Protection

Cybersecurity

AI / Machine Learning
Behavioral Analytics
Endpoint Management
IOC Verification
Incident Management
Tokenization
Vulnerability Scanning
Whitelisting / Blacklisting

Incident Management

Audit Trail
Corrective Actions (CAPA)
Disaster Recovery
IT Incident Management
Incident Reporting
OSHA Compliance
Root-Cause Diagnosis
Safety Management
Task Management
Ticket Management

IT Service

Contract Management
IT Asset Management
Incident Management
Knowledge Management
Release Management
Self Service Portal
Service Catalog
Service Reporting
Ticket Management

Productivity

Collaboration
Database Creation
Document Creation
File Sharing
Notes Management
Office Suite
Presentation Tools
Project Management
Task Management
Team Chat

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